django-helpdesk/helpdesk/tests/test_query.py

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from django.contrib.auth import get_user_model
from django.test import TestCase
from django.urls import reverse
from helpdesk.models import KBCategory, KBItem, Queue, Ticket
from helpdesk.query import query_to_base64
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from helpdesk.tests.helpers import (
get_staff_user, reload_urlconf, User, create_ticket, print_response)
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class QueryTests(TestCase):
def setUp(self):
self.queue = Queue.objects.create(
title="Test queue",
slug="test_queue",
allow_public_submission=True,
)
self.queue.save()
cat = KBCategory.objects.create(
title="Test Cat",
slug="test_cat",
description="This is a test category",
queue=self.queue,
)
cat.save()
self.kbitem1 = KBItem.objects.create(
category=cat,
title="KBItem 1",
question="What?",
answer="A KB Item",
)
self.user = get_staff_user()
self.ticket1 = Ticket.objects.create(
title="unassigned to kbitem",
queue=self.queue,
description="lol",
)
self.ticket1.save()
self.ticket2 = Ticket.objects.create(
title="assigned to kbitem",
queue=self.queue,
description="lol",
kbitem=self.kbitem1,
)
self.ticket2.save()
def loginUser(self, is_staff=True):
"""Create a staff user and login"""
User = get_user_model()
self.user = User.objects.create(
username='User_1',
is_staff=is_staff,
)
self.user.set_password('pass')
self.user.save()
self.client.login(username='User_1', password='pass')
def test_query_basic(self):
self.loginUser()
query = query_to_base64({})
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response = self.client.get(
reverse('helpdesk:datatables_ticket_list', args=[query]))
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self.assertEqual(
response.json(),
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{
"data":
[{"ticket": "1 [test_queue-1]", "id": 1, "priority": 3, "title": "unassigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": "now", "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": ""},
{"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": "now", "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}],
"recordsFiltered": 2,
"recordsTotal": 2,
"draw": 0,
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},
)
def test_query_by_kbitem(self):
self.loginUser()
query = query_to_base64(
{'filtering': {'kbitem__in': [self.kbitem1.pk]}}
)
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response = self.client.get(
reverse('helpdesk:datatables_ticket_list', args=[query]))
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self.assertEqual(
response.json(),
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{
"data":
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[{"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open",
"created": "now", "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}],
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"recordsFiltered": 1,
"recordsTotal": 1,
"draw": 0,
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},
)
def test_query_by_no_kbitem(self):
self.loginUser()
query = query_to_base64(
{'filtering_or': {'kbitem__in': [self.kbitem1.pk]}}
)
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response = self.client.get(
reverse('helpdesk:datatables_ticket_list', args=[query]))
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self.assertEqual(
response.json(),
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{
"data":
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[{"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open",
"created": "now", "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}],
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"recordsFiltered": 1,
"recordsTotal": 1,
"draw": 0,
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},
)