django-helpdesk/templates/helpdesk/emails/submitter_closed.html

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{% extends "helpdesk/emails/base.html" %}
{% block header %}Your Ticket Has Been Closed{% endblock %}
{% block content %}
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to confirm that this ticket has been closed.</p>
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you believe that further work is required on this ticket, please let us know by replying to this e-mail and keeping the subject intact.</p>
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_ticket_url }}">{{ ticket.get_ticket_url }}</a>.</p>
{% endblock %}