[{"pk":"1","model":"helpdesk.emailtemplate","fields":{"template_name":"assigned_cc","html":"<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Hello,<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">This is a courtesy e-mail to let you know that ticket <a href=\"{{ ticket.staff_url }}\"><b>{{ ticket.ticket }}<\/b><\/a> (<em>{{ ticket.title }}<\/em>) has been {% if ticket.assigned_to %}assigned to {{ ticket.assigned_to }}{% else %}unassigned{% endif %}.<\/p>","plain_text":"Hello,\n\nThis is a courtesy e-mail to let you know that ticket {{ ticket.ticket }} (\"{{ ticket.title }}\") has been {% if ticket.assigned_to %}assigned to {{ ticket.assigned_to }}{% else %}unassigned{% endif %}\n\nYou can view this online at {{ ticket.staff_url }}.","heading":"Ticket Assigned","subject":"(Assigned)"}},{"pk":"2","model":"helpdesk.emailtemplate","fields":{"template_name":"assigned_owner","html":"<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Hello,<\/p>\n\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">This is a courtesy e-mail to let you know that a ticket has been assigned to you.<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is <i>{{ ticket.title }}<\/i>.<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">The ticket ID is <a href=\"{{ ticket.staff_url }}\"><b>{{ ticket.ticket }}<\/a><\/b>. It\"s priority is {{ ticket.get_priority_display }}.<\/p>","plain_text":"Hello,\n\nThis is a courtesy e-mail to let you know that a ticket has been assigned to you.\n\n{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is {{ ticket.title }}.\n\nThe ticket ID is {{ ticket.ticket }}, you can view it online at {{ ticket.staff_url }}. It\"s priority is {{ ticket.get_priority_display }}.","heading":"Ticket Assigned To You","subject":"(Assigned)"}},{"pk":"3","model":"helpdesk.emailtemplate","fields":{"template_name":"closed_cc","html":"<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Hello,<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Ticket <i>{{ ticket.title }}<\/i> ('{{ ticket.title }}') has been closed.<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">If you wish to view this ticket online, you can visit <a href='{{ ticket.staff_url }}'>{{ ticket.staff_url }}<\/a>.<\/p>","plain_text":"Hello,\n\nTicket {{ ticket.title }} (\"{{ ticket.title }}\") has been closed.\n\nIf you wish to view this ticket online, you can visit {{ ticket.staff_url }}.","heading":"Ticket Closed","subject":"(Closed)"}},{"pk":"4","model":"helpdesk.emailtemplate","fields":{"template_name":"closed_owner","html":"<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Hello,<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">A ticket currently assigned to you with a subject of <i>{{ ticket.title }}<\/i> has been closed.<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">If you wish to view this ticket online, you can visit <a href=\"{{ ticket.staff_url }}\">{{ ticket.staff_url }}<\/a>.<\/p>","plain_text":"Hello,\n\nA ticket currently assigned to you with a subject of \"{{ ticket.title }}\" has been closed.\n\nIf you wish to view this ticket online, you can visit {{ ticket.staff_url }}.","heading":"Ticket Closed","subject":"(Closed)"}},{"pk":"5","model":"helpdesk.emailtemplate","fields":{"template_name":"closed_submitter","html":"<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Hello,<\/p>\n\n<p style=\"font-family: Tahoma, Arial, sans-serif; font-size: 11pt;\">Yourecentlyloggedaticketwithasubjectof<i>{{ticket.title}}<\/i>withus.Thise-mailistoconfi
