2011-01-29 06:56:21 +01:00
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# SOME DESCRIPTIVE TITLE.
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# Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER
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# This file is distributed under the same license as the PACKAGE package.
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# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: PACKAGE VERSION\n"
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"Report-Msgid-Bugs-To: \n"
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2011-02-07 11:34:23 +01:00
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"POT-Creation-Date: 2011-02-07 10:33+0000\n"
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2011-01-29 06:56:21 +01:00
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"PO-Revision-Date: 2010-07-13 17:34-0300\n"
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"Last-Translator: Roberto Rodríguez <rrodriguez@imagemaker.cl>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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2011-02-07 11:34:23 +01:00
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#: forms.py:37 forms.py:271 models.py:258 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/rss_list.html:23 templates/helpdesk/ticket_list.html:54
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2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:183
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msgid "Queue"
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msgstr "Cola"
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2011-02-07 11:34:23 +01:00
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#: forms.py:46
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2011-01-29 06:56:21 +01:00
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msgid "Summary of the problem"
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msgstr "Resumen del problema"
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2011-02-07 11:34:23 +01:00
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#: forms.py:51
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2011-01-29 06:56:21 +01:00
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msgid "Submitter E-Mail Address"
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msgstr "Direccion de e-mail del origen"
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2011-02-07 11:34:23 +01:00
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#: forms.py:52
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msgid ""
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"This e-mail address will receive copies of all public updates to this ticket."
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msgstr ""
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"Esta direccion de e-mail recibirá copias de todas las actualizaciones "
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"públicas de este ticket."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:58
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2011-01-29 06:56:21 +01:00
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msgid "Description of Issue"
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msgstr "Descripción de la petición"
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2011-02-07 11:34:23 +01:00
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#: forms.py:65
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2011-01-29 06:56:21 +01:00
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msgid "Case owner"
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msgstr "Dueño del caso"
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2011-02-07 11:34:23 +01:00
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#: forms.py:66
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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"Si selecciona un dueño distinto a usted, estos serán notificados de los "
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"detalles por e-mail de manera inmediata."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:74 models.py:318 management/commands/escalate_tickets.py:152
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2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/public_view_ticket.html:21
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:128
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#: templates/helpdesk/ticket_desc_table.html:22
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:265
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2011-01-29 06:56:21 +01:00
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msgid "Priority"
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msgstr "Prioridad"
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2011-02-07 11:34:23 +01:00
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#: forms.py:75
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2011-01-29 06:56:21 +01:00
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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2011-02-07 11:34:23 +01:00
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msgstr ""
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"Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo "
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"como está (3)."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:81 forms.py:307
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2011-01-29 06:56:21 +01:00
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msgid "Attach File"
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msgstr "Adjuntar Archivo."
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2011-02-07 11:34:23 +01:00
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#: forms.py:82 forms.py:308
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2011-01-29 06:56:21 +01:00
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msgid "You can attach a file such as a document or screenshot to this ticket."
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2011-02-07 11:34:23 +01:00
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msgstr ""
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"Usted puede adjuntar un archivo como documento o un pantallazo a este ticket."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:90 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:131
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#: templates/helpdesk/ticket_desc_table.html:33
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2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/ticket_list.html:58
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:276
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2011-01-29 06:56:21 +01:00
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msgid "Tags"
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msgstr "Tags"
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2011-02-07 11:34:23 +01:00
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#: forms.py:91
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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"Palabras, separadas por espacios, o frases separadas por comas. Estás "
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"representaran características significativas a este ticket."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:183
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2011-01-29 06:56:21 +01:00
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msgid "Ticket Opened"
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msgstr "Ticket abierto"
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2011-02-07 11:34:23 +01:00
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#: forms.py:190
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2011-01-29 06:56:21 +01:00
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Ticket abierto & Asignado a %(name)s"
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2011-02-07 11:34:23 +01:00
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#: forms.py:280
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2011-01-29 06:56:21 +01:00
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msgid "Summary of your query"
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msgstr "Resumen de su consulta"
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2011-02-07 11:34:23 +01:00
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#: forms.py:285
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2011-01-29 06:56:21 +01:00
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msgid "Your E-Mail Address"
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msgstr "Su dirección de e-mail"
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2011-02-07 11:34:23 +01:00
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#: forms.py:286
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2011-01-29 06:56:21 +01:00
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Le enviaremos un e-mail cuando si ticket tenga actualizaciones."
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2011-02-07 11:34:23 +01:00
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#: forms.py:291
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2011-01-29 06:56:21 +01:00
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msgid "Description of your issue"
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msgstr "Descripción de su petición"
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2011-02-07 11:34:23 +01:00
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#: forms.py:293
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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"Por favor describa lo maximo que pueda, incluyendo cualquier detalle que "
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"podamos agregar a su consulta."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:301
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2011-01-29 06:56:21 +01:00
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msgid "Urgency"
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msgstr "Urgencia"
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2011-02-07 11:34:23 +01:00
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#: forms.py:302
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2011-01-29 06:56:21 +01:00
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msgid "Please select a priority carefully."
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msgstr "Por favor seleccione una prioridad cuidadosamente."
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2011-02-07 11:34:23 +01:00
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#: forms.py:390
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2011-01-29 06:56:21 +01:00
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msgid "Ticket Opened Via Web"
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msgstr "Ticket abierto via web"
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2011-02-07 11:34:23 +01:00
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#: forms.py:460
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2011-01-29 06:56:21 +01:00
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msgid "Show Ticket List on Login?"
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msgstr "Mostrar la lista de ticket al iniciar sesión?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:461
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2011-01-29 06:56:21 +01:00
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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2011-02-07 11:34:23 +01:00
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msgstr ""
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"¿Mostar la lista de ticket despues de ingresar? De otra forma, el dashboard "
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"será mostrado."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:466
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2011-01-29 06:56:21 +01:00
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msgid "E-mail me on ticket change?"
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msgstr "¿Enviarle un e-mail cuando un ticket se actualice?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:467
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody "
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"else, do you want to receive an e-mail?"
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msgstr ""
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"Si usted es el dueño de un ticket y el ticket es cambiado via web por "
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"alguien más, ¿Usted queire recibir un e-mail?"
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:472
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2011-01-29 06:56:21 +01:00
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msgid "E-mail me when assigned a ticket?"
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msgstr "¿Enviarle un correo cuando se le asigne un ticket?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:473
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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"Si a usted se le asigna un ticket via web,¿Quiere que se le envie un e-mail?"
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:478
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2011-01-29 06:56:21 +01:00
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "¿Enviarle un correo un ticket es cambiado via el API?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:479
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2011-01-29 06:56:21 +01:00
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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2011-02-07 11:34:23 +01:00
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msgstr ""
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"Si un ticket es modificado a través de la API, ¿Quiere recibir un e-mail?"
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: forms.py:484
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2011-01-29 06:56:21 +01:00
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msgid "Number of tickets to show per page"
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msgstr "Número de tickets a mostrar por página"
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2011-02-07 11:34:23 +01:00
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#: forms.py:485
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2011-01-29 06:56:21 +01:00
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "¿Cúantos tickets quiere ver en la página de Lista de Tickets?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:492
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2011-01-29 06:56:21 +01:00
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?"
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2011-02-07 11:34:23 +01:00
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#: forms.py:493
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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"Cuando envia un ticket, ¿quiere que automáticamente se use su dirección de e-"
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"mail como emisor? Usted puede ingresar una dirección de e-mail cuando se "
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"ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción "
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"por defecto."
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#: models.py:32 models.py:252 models.py:470 models.py:760 models.py:794
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:122 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:255
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2011-01-29 06:56:21 +01:00
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msgid "Title"
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msgstr "Titulo"
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2011-02-07 11:34:23 +01:00
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#: models.py:37 models.py:765 models.py:1131
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2011-01-29 06:56:21 +01:00
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msgid "Slug"
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msgstr "Slug"
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#: models.py:38
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2011-02-07 11:34:23 +01:00
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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"Este slug es usado cuando se crea el ID de un ticket. Una vez configurado, "
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"trate de no cambiarlo o enviarlo por e-mail ya que puede traer problemas."
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2011-01-29 06:56:21 +01:00
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2011-02-07 11:34:23 +01:00
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#: models.py:43 models.py:988 models.py:1058 models.py:1128
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2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Dirección de E-mail"
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#: models.py:46
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2011-02-07 11:34:23 +01:00
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use "
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"IMAP or POP3, this should be the e-mail address for that mailbox."
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2011-01-29 06:56:21 +01:00
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msgstr ""
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#: models.py:52
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msgid "Locale"
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msgstr "Locale"
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#: models.py:56
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2011-02-07 11:34:23 +01:00
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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"Internacionalización de esta cola. Todo lo que corresponda a esta cola "
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"estara en este lenguaje."
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2011-01-29 06:56:21 +01:00
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "¿Permitir envios públicos?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr "¿Debe esta cola ser listada en el formulario de envios públicos?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "¿Permitir envios por e-mail?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: models.py:76
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msgid "Escalation Days"
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msgstr ""
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#: models.py:79
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2011-02-07 11:34:23 +01:00
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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2011-01-29 06:56:21 +01:00
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msgstr ""
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr ""
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#: models.py:87
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2011-02-07 11:34:23 +01:00
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue"
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2011-01-29 06:56:21 +01:00
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msgstr ""
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#: models.py:92
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: models.py:95
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2011-02-07 11:34:23 +01:00
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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|
|
"this queue"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:101
|
|
|
|
msgid "E-Mail Box Type"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:103
|
|
|
|
msgid "POP 3"
|
|
|
|
msgstr "POP 3"
|
|
|
|
|
|
|
|
#: models.py:103
|
|
|
|
msgid "IMAP"
|
|
|
|
msgstr "IMAP"
|
|
|
|
|
|
|
|
#: models.py:106
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"E-Mail server type for creating tickets automatically from a mailbox - both "
|
|
|
|
"POP3 and IMAP are supported."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:111
|
|
|
|
msgid "E-Mail Hostname"
|
|
|
|
msgstr "Servidor de e-mail"
|
|
|
|
|
|
|
|
#: models.py:115
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"Your e-mail server address - either the domain name or IP address. May be "
|
|
|
|
"\"localhost\"."
|
|
|
|
msgstr ""
|
|
|
|
"La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser "
|
|
|
|
"\"localhost\"."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: models.py:120
|
|
|
|
msgid "E-Mail Port"
|
|
|
|
msgstr "Puerto de e-mail"
|
|
|
|
|
|
|
|
#: models.py:123
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
|
|
|
|
"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
|
|
|
|
"the defaults."
|
|
|
|
msgstr ""
|
|
|
|
"Número de puerto para acceder a e-mail. Por defecto POP3 es \"110\" y para "
|
|
|
|
"IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en "
|
|
|
|
"blanco para usar los por defecto."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: models.py:129
|
|
|
|
msgid "Use SSL for E-Mail?"
|
|
|
|
msgstr "¿Usar SSL para el e-mail?"
|
|
|
|
|
|
|
|
#: models.py:132
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
|
|
|
|
"993 for IMAP and 995 for POP3."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:137
|
|
|
|
msgid "E-Mail Username"
|
|
|
|
msgstr "Nombre de usuario de e-mail"
|
|
|
|
|
|
|
|
#: models.py:141
|
|
|
|
msgid "Username for accessing this mailbox."
|
|
|
|
msgstr "Nombre de usuario para accesar esta casilla."
|
|
|
|
|
|
|
|
#: models.py:145
|
|
|
|
msgid "E-Mail Password"
|
|
|
|
msgstr "Contraseña de e-mail"
|
|
|
|
|
|
|
|
#: models.py:149
|
|
|
|
msgid "Password for the above username"
|
|
|
|
msgstr "Contraseña para el usuario de encima"
|
|
|
|
|
|
|
|
#: models.py:153
|
|
|
|
msgid "IMAP Folder"
|
|
|
|
msgstr "Carpeta IMAP"
|
|
|
|
|
|
|
|
#: models.py:157
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"If using IMAP, what folder do you wish to fetch messages from? This allows "
|
|
|
|
"you to use one IMAP account for multiple queues, by filtering messages on "
|
|
|
|
"your IMAP server into separate folders. Default: INBOX."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:164
|
|
|
|
msgid "E-Mail Check Interval"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:165
|
|
|
|
msgid "How often do you wish to check this mailbox? (in Minutes)"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:236 templates/helpdesk/dashboard.html:10
|
|
|
|
#: templates/helpdesk/ticket.html:86
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Open"
|
|
|
|
msgstr "Abierto"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:237 templates/helpdesk/ticket.html:92
|
|
|
|
#: templates/helpdesk/ticket.html.py:98 templates/helpdesk/ticket.html:103
|
|
|
|
#: templates/helpdesk/ticket.html.py:107
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Reopened"
|
|
|
|
msgstr "Reabierto"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:238 templates/helpdesk/dashboard.html:10
|
|
|
|
#: templates/helpdesk/ticket.html:87 templates/helpdesk/ticket.html.py:93
|
|
|
|
#: templates/helpdesk/ticket.html:99
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Resolved"
|
|
|
|
msgstr "Resuelto"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:239 templates/helpdesk/ticket.html:88
|
|
|
|
#: templates/helpdesk/ticket.html.py:94 templates/helpdesk/ticket.html:100
|
|
|
|
#: templates/helpdesk/ticket.html.py:104
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Closed"
|
|
|
|
msgstr "Cerrado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:240 templates/helpdesk/ticket.html:89
|
|
|
|
#: templates/helpdesk/ticket.html.py:95 templates/helpdesk/ticket.html:108
|
|
|
|
msgid "Duplicate"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:244
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "1. Critical"
|
|
|
|
msgstr "1. Critico"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:245
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "2. High"
|
|
|
|
msgstr "2. Alto"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:246
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "3. Normal"
|
|
|
|
msgstr "3. Normal"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:247
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "4. Low"
|
|
|
|
msgstr "4. Bajo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:248
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "5. Very Low"
|
|
|
|
msgstr "5. Muy bajo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:262 templates/helpdesk/dashboard.html:44
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/ticket_list.html:69
|
|
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
|
|
msgid "Created"
|
|
|
|
msgstr "Creado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:264
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Date this ticket was first created"
|
|
|
|
msgstr "Fecha de cuando fue creado este ticket"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:268
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Modified"
|
|
|
|
msgstr "Modificado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:270
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Date this ticket was most recently changed."
|
|
|
|
msgstr "Fecha de cuando fue reciente modifcado este ticket"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:274 templates/helpdesk/public_view_ticket.html:16
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:17
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Submitter E-Mail"
|
|
|
|
msgstr "E-mail del solicitante"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:277
|
|
|
|
msgid ""
|
|
|
|
"The submitter will receive an email for all public follow-ups left for this "
|
|
|
|
"task."
|
|
|
|
msgstr ""
|
|
|
|
"El solicitante recibira un e-mail para todas las actualizaciones publicas "
|
|
|
|
"dejadas para esta tarea."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:286
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Assigned to"
|
|
|
|
msgstr "Sin Asignar"
|
|
|
|
|
|
|
|
#: models.py:290 templates/helpdesk/dashboard.html:26
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/ticket_list.html:55
|
|
|
|
#: templates/helpdesk/ticket_list.html:78
|
|
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
|
|
msgid "Status"
|
|
|
|
msgstr "Estado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:296
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "On Hold"
|
|
|
|
msgstr "Mantener"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:299
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
|
|
|
msgstr "Si un ticket es mantenido, no sera automaticamente escalado."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:304 models.py:769 templates/helpdesk/public_view_ticket.html:39
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:45
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Description"
|
|
|
|
msgstr "Descripcion"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:307
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "The content of the customers query."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:311 templates/helpdesk/public_view_ticket.html:46
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Resolution"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:314
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "The resolution provided to the customer by our staff."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:322
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:329
|
|
|
|
msgid ""
|
|
|
|
"The date this ticket was last escalated - updated automatically by "
|
|
|
|
"management/commands/escalate_tickets.py."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:338 templates/helpdesk/ticket_desc_table.html:13
|
|
|
|
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:171 views/staff.py:212
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Unassigned"
|
|
|
|
msgstr "Sin Asignar"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:377
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid " - On Hold"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:461 models.py:1046 models.py:1178
|
|
|
|
#: templates/helpdesk/public_homepage.html:9
|
|
|
|
#: templates/helpdesk/public_view_form.html:12
|
|
|
|
msgid "Ticket"
|
|
|
|
msgstr "Ticket"
|
|
|
|
|
|
|
|
#: models.py:465 models.py:694 models.py:981 models.py:1125
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Date"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:477 views/staff.py:226
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Comment"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:483
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Public"
|
|
|
|
msgstr "Público"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:486
|
|
|
|
msgid ""
|
|
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|
|
|
"tickets can only be seen by staff."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:494 models.py:861 models.py:1054
|
|
|
|
#, fuzzy
|
|
|
|
msgid "User"
|
|
|
|
msgstr "Nombre de usuario"
|
|
|
|
|
|
|
|
#: models.py:498 templates/helpdesk/ticket.html:84
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "New Status"
|
|
|
|
msgstr "Nuevo Estado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:502
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "If the status was changed, what was it changed to?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:531 models.py:588
|
|
|
|
msgid "Follow-up"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:535 models.py:1183
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Field"
|
|
|
|
msgstr "Campo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:540
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Old Value"
|
|
|
|
msgstr "Valor Viejo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:546
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "New Value"
|
|
|
|
msgstr "Valor nuevo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:554
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "removed"
|
|
|
|
msgstr "removido"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:556
|
2011-01-29 06:56:21 +01:00
|
|
|
#, python-format
|
|
|
|
msgid "set to %s"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:558
|
2011-01-29 06:56:21 +01:00
|
|
|
#, python-format
|
|
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:592
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "File"
|
|
|
|
msgstr "Archivo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:597
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Filename"
|
|
|
|
msgstr "Nombre de Archivo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:602
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "MIME Type"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:607
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Size"
|
|
|
|
msgstr "Tamaño"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:608
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Size of this file in bytes"
|
|
|
|
msgstr "Tamaño del archivo en bytes"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:643
|
|
|
|
msgid ""
|
|
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
|
|
"queues you wish to limit this reply to."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:648 models.py:689 models.py:976
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
|
|
msgid "Name"
|
|
|
|
msgstr "Nombre"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:650
|
|
|
|
msgid ""
|
|
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:655
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Body"
|
|
|
|
msgstr "Cuerpo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:656
|
|
|
|
msgid ""
|
|
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); "
|
|
|
|
"{{ queue }} - The queue; and {{ user }} - the current user."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:683
|
|
|
|
msgid ""
|
|
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
|
|
"queues you wish to exclude with this entry."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:695
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Date on which escalation should not happen"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:712
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Template Name"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:718
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Subject"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:720
|
|
|
|
msgid ""
|
|
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is "
|
|
|
|
"available as in plain_text, below."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:726
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Heading"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:728
|
|
|
|
msgid ""
|
|
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same "
|
|
|
|
"context is available as in plain_text, below."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:734
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Plain Text"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:735
|
|
|
|
msgid ""
|
|
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:741
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "HTML"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:742
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "The same context is available here as in plain_text, above."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:790 templates/helpdesk/kb_index.html:10
|
|
|
|
msgid "Category"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:799
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Question"
|
|
|
|
msgstr "Pregunta"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:803
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Answer"
|
|
|
|
msgstr "Respuesta"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:807
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Votes"
|
|
|
|
msgstr "Votos"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:808
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Total number of votes cast for this item"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:813
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Positive Votes"
|
|
|
|
msgstr "Votos positivos"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:814
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:819
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Last Updated"
|
|
|
|
msgstr "Última actualización"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:820
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "The date on which this question was most recently changed."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:834
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Unrated"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:865 templates/helpdesk/ticket_list.html:142
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Query Name"
|
|
|
|
msgstr "Nombre de consulta"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:867
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "User-provided name for this query"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:871
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Shared With Other Users?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:874
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Should other users see this query?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:878
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Search Query"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:879
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Pickled query object. Be wary changing this."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:900
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Settings Dictionary"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:901
|
|
|
|
msgid ""
|
|
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
|
|
"not change this field via the admin."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:970
|
|
|
|
msgid ""
|
|
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
|
|
"queues you wish to ignore this e-mail for."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:982
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Date on which this e-mail address was added"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:990
|
|
|
|
msgid ""
|
|
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
|
|
"postmaster@*."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:995
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Save Emails in Mailbox?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:998
|
|
|
|
msgid ""
|
|
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
|
|
"unticked, emails from this address will be deleted."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1053
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1061
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1065
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Can View Ticket?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1067
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Can this CC login to view the ticket details?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1071
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Can Update Ticket?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1073
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Can this CC login and update the ticket?"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: models.py:1100
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Field Name"
|
|
|
|
msgstr "Campo"
|
|
|
|
|
|
|
|
#: models.py:1101
|
|
|
|
msgid ""
|
|
|
|
"As used in the database and behind the scenes. Must be unique and consist of "
|
|
|
|
"only lowercase letters with no punctuation."
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1106
|
|
|
|
msgid "Label"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1108
|
|
|
|
msgid "The display label for this field"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1112
|
|
|
|
msgid "Help Text"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1113
|
|
|
|
msgid "Shown to the user when editing the ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1119
|
|
|
|
msgid "Character (single line)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1120
|
|
|
|
msgid "Text (multi-line)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1121
|
|
|
|
msgid "Integer"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1122
|
|
|
|
msgid "Decimal"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1123
|
|
|
|
msgid "List"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1124
|
|
|
|
msgid "Boolean (checkbox yes/no)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1126
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Time"
|
|
|
|
msgstr "Titulo"
|
|
|
|
|
|
|
|
#: models.py:1127
|
|
|
|
msgid "Date & Time"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1129
|
|
|
|
msgid "URL"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1130
|
|
|
|
#, fuzzy
|
|
|
|
msgid "IP Address"
|
|
|
|
msgstr "Dirección de E-mail"
|
|
|
|
|
|
|
|
#: models.py:1135
|
|
|
|
msgid "Data Type"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1137
|
|
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1142
|
|
|
|
msgid "Maximum Length (characters)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1148
|
|
|
|
msgid "Decimal Places"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1149
|
|
|
|
msgid "Only used for decimal fields"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1155
|
|
|
|
#, fuzzy
|
|
|
|
msgid "List Values"
|
|
|
|
msgstr "Valor Viejo"
|
|
|
|
|
|
|
|
#: models.py:1156
|
|
|
|
msgid "For list fields only. Enter one option per line."
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1162
|
|
|
|
msgid "Required?"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1163
|
|
|
|
msgid "Does the user have to enter a value for this field?"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1167
|
|
|
|
msgid "Staff Only?"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: models.py:1168
|
|
|
|
#, fuzzy
|
|
|
|
msgid ""
|
|
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
|
|
msgstr "¿Debe esta cola ser listada en el formulario de envios públicos?"
|
|
|
|
|
2011-01-29 06:56:21 +01:00
|
|
|
#: management/commands/escalate_tickets.py:146
|
|
|
|
#, python-format
|
|
|
|
msgid "Ticket escalated after %s days"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: management/commands/get_email.py:146
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Created from e-mail"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: management/commands/get_email.py:150
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Unknown Sender"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: management/commands/get_email.py:204
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"No plain-text email body available. Please see attachment email_html_body."
|
|
|
|
"html."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: management/commands/get_email.py:208
|
|
|
|
msgid "email_html_body.html"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: management/commands/get_email.py:285
|
2011-02-07 11:34:23 +01:00
|
|
|
#, fuzzy
|
|
|
|
msgid " (Reopened)"
|
|
|
|
msgstr "Reabierto"
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: management/commands/get_email.py:287
|
|
|
|
msgid " (Updated)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: management/commands/get_email.py:309
|
|
|
|
#, python-format
|
|
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: management/commands/get_email.py:317
|
|
|
|
#, python-format
|
|
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:7
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Powered by django-helpdesk"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr "Engrandecido por Jutda Helpdesk"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:12 templates/helpdesk/rss_list.html:9
|
|
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "My Open Tickets"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:13
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "All Recent Activity"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:14 templates/helpdesk/dashboard.html:43
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/rss_list.html:15
|
|
|
|
msgid "Unassigned Tickets"
|
|
|
|
msgstr "Tickets no asignados"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:45 templates/helpdesk/public_base.html:3
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/public_base.html:11
|
|
|
|
msgid "Helpdesk"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:47
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Dashboard"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:48 templates/helpdesk/ticket_list.html:182
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Tickets"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:49
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "New Ticket"
|
|
|
|
msgstr "Crear Ticket"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:50
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Stats"
|
|
|
|
msgstr "Estadísticas"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:63
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Logout"
|
|
|
|
msgstr "Salir"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:64
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Search..."
|
|
|
|
msgstr "Buscar..."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:64
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
2011-02-07 11:34:23 +01:00
|
|
|
msgstr ""
|
|
|
|
"Ingrese una palabra clave, o un número de ticket para ir directamente al "
|
|
|
|
"ticket."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73
|
|
|
|
#, fuzzy
|
|
|
|
msgid ""
|
|
|
|
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|
|
|
"helpdesk</a>."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr "Powered by <a href='http://www.jutdahelpdesk.com/'>Jutda Helpdesk</a>."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:9
|
|
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "RSS Icon"
|
|
|
|
msgstr "Icono RSS"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:2
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
|
|
msgid "RSS Feeds"
|
|
|
|
msgstr "RSS Feeds"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "API"
|
|
|
|
msgstr "API"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "User Settings"
|
|
|
|
msgstr "Configuración de Usuario"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/base.html:73
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "System Settings"
|
|
|
|
msgstr "Configuración de Sistema"
|
|
|
|
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
|
|
msgid "Delete Saved Query"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|
|
|
#, python-format
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Delete Query</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</"
|
|
|
|
"em>)? To re-create it, you will need to manually re-filter your ticket "
|
|
|
|
"listing.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>You have shared this query, so other users may be using it. If you delete "
|
|
|
|
"it, they will have to manually create their own query.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|
|
|
#: templates/helpdesk/delete_ticket.html:11
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid "No, Don't Delete It"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
|
|
|
#: templates/helpdesk/delete_ticket.html:13
|
|
|
|
msgid "Yes - Delete It"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
|
|
msgid "Create Ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/create_ticket.html:6
|
|
|
|
msgid ""
|
|
|
|
"<h2>Submit a Ticket</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
|
|
|
"descriptive a title and description as possible.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/create_ticket.html:17
|
|
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|
|
|
#: templates/helpdesk/public_homepage.html:31
|
|
|
|
msgid "(Optional)"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/create_ticket.html:26
|
|
|
|
#: templates/helpdesk/public_homepage.html:40
|
|
|
|
msgid "Submit Ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
|
|
msgid "Helpdesk Dashboard"
|
|
|
|
msgstr "Dashboard de mantenciones"
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:9
|
|
|
|
msgid "Helpdesk Summary"
|
|
|
|
msgstr "Resumen de mantenciones"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/dashboard.html:20
|
|
|
|
msgid ""
|
|
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
|
|
|
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
|
|
|
"ticket and sort it out for a customer?"
|
|
|
|
msgstr ""
|
|
|
|
"¡Bienvenido al dashboar de mantenciones! Desde aquí se puede visualizar de "
|
|
|
|
"manera rápida tus propios tickets y todos los tickets que no estan asignado. "
|
|
|
|
"¿Por qué no tomar un ticket huérfano?"
|
|
|
|
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/dashboard.html:25
|
|
|
|
msgid "Your Tickets"
|
|
|
|
msgstr "Mis Tickets"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
|
|
msgid "Pr"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:26
|
|
|
|
msgid "Last Update"
|
|
|
|
msgstr "Novedades"
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:38
|
|
|
|
msgid "You have no tickets assigned to you."
|
|
|
|
msgstr "Usted no tiene tickets asignados."
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:52
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket_desc_table.html:13
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Take"
|
|
|
|
msgstr "Tomar"
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:52
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
|
|
msgid "Delete"
|
|
|
|
msgstr "Eliminar"
|
|
|
|
|
|
|
|
#: templates/helpdesk/dashboard.html:56
|
|
|
|
msgid "There are no unassigned tickets."
|
|
|
|
msgstr "No hay tickets asignados"
|
|
|
|
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
|
|
msgid "Delete Ticket"
|
|
|
|
msgstr "Eliminar ticket"
|
|
|
|
|
|
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|
|
|
#, python-format
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Delete Ticket</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? "
|
|
|
|
"All traces of the ticket, including followups, attachments, and updates will "
|
|
|
|
"be irreversably removed.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
|
|
msgid "Edit Ticket"
|
|
|
|
msgstr "Editar ticket"
|
|
|
|
|
|
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|
|
|
msgid ""
|
|
|
|
"<h2>Edit a Ticket</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
|
|
|
"descriptive a title and description as possible.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail "
|
|
|
|
"to the ticket owner or submitter. No new details should be entered, this "
|
|
|
|
"form should only be used to fix incorrect details or clean up the submission."
|
|
|
|
"</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|
|
|
msgid "Save Changes"
|
|
|
|
msgstr "Salvar cambios"
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
|
|
msgid "Ignore E-Mail Address"
|
|
|
|
msgstr "Ignorar dirección de e-mail"
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>To ignore an e-mail address and prevent any emails from that address "
|
|
|
|
"creating tickets automatically, enter the e-mail address below.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</"
|
|
|
|
"em> or a portion of an e-mail address with a wildcard, such as <em>*@domain."
|
|
|
|
"com</em> or <em>user@*</em>.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
|
|
msgid "Delete Ignored E-Mail Address"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|
|
|
#, python-format
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%"
|
|
|
|
"(email_address)s</em>) and allow their e-mails to automatically create "
|
|
|
|
"tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid "Keep Ignoring It"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:13
|
|
|
|
msgid "Stop Ignoring It"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
|
|
msgid "Ignored E-Mail Addresses"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>The following e-mail addresses are currently being ignored by the "
|
|
|
|
"incoming e-mail processor. You can <a href='add/'>add a new e-mail address "
|
|
|
|
"to the list</a> or delete any of the items below as required.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
|
|
msgid "Date Added"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
|
|
msgid "Queues"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
|
|
msgid "Keep in mailbox?"
|
|
|
|
msgstr "Mantener en el mailbox?"
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
|
|
msgid "All"
|
|
|
|
msgstr "Todos"
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
|
|
msgid "Keep"
|
|
|
|
msgstr "Mantener"
|
|
|
|
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
|
|
"from that address will be deleted permanently."
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/followup_edit.html:2
|
|
|
|
msgid "Edit followup"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/followup_edit.html:9
|
|
|
|
msgid "Edit FollowUp"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/followup_edit.html:14
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Reassign ticket:"
|
|
|
|
msgstr "Tickets no asignados"
|
|
|
|
|
|
|
|
#: templates/helpdesk/followup_edit.html:16
|
|
|
|
#, fuzzy
|
|
|
|
msgid "Title:"
|
|
|
|
msgstr "Titulo"
|
|
|
|
|
|
|
|
#: templates/helpdesk/followup_edit.html:19
|
|
|
|
msgid "Comment:"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
|
|
#: templates/helpdesk/kb_category.html:11
|
|
|
|
#, python-format
|
|
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
|
|
#, python-format
|
|
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_category.html:12
|
|
|
|
msgid "Article"
|
|
|
|
msgstr "Articulo"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/public_base.html:14
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Knowledgebase"
|
|
|
|
msgstr "Base de conocimiento"
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
|
|
"following categories. Please check to see if any of these articles address "
|
|
|
|
"your problem prior to opening a support ticket."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_index.html:9
|
|
|
|
msgid "Knowledgebase Categories"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
|
|
#, python-format
|
|
|
|
msgid "Knowledgebase: %(item)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:13
|
|
|
|
#, python-format
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> articles</"
|
|
|
|
"a>, or continue <a href='../'>viewing other knowledgebase articles</a>."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:15
|
|
|
|
msgid "Feedback"
|
|
|
|
msgstr "Retroalimentacion"
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:17
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
|
|
msgid "This article was useful to me"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:21
|
|
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
|
|
#, python-format
|
|
|
|
msgid "Recommendations: %(recommendations)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:28
|
|
|
|
#, python-format
|
|
|
|
msgid "Votes: %(votes)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/kb_item.html:29
|
|
|
|
#, python-format
|
|
|
|
msgid "Overall Rating: %(score)s"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_base.html:13
|
|
|
|
msgid "Submit A Ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_base.html:15
|
|
|
|
msgid "Log In"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_base.html:22
|
2011-02-07 11:34:23 +01:00
|
|
|
#, fuzzy
|
|
|
|
msgid ""
|
|
|
|
"Powered by <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|
|
|
"helpdesk</a>."
|
|
|
|
msgstr "Powered by <a href='http://www.jutdahelpdesk.com/'>Jutda Helpdesk</a>."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: templates/helpdesk/public_homepage.html:4
|
|
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
|
|
msgid "View a Ticket"
|
|
|
|
msgstr "Ver un ticket"
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_homepage.html:12
|
|
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
|
|
msgid "Your E-mail Address"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_homepage.html:16
|
|
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
|
|
msgid "View Ticket"
|
|
|
|
msgstr "Ver ticket"
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_homepage.html:20
|
|
|
|
msgid "Submit a Ticket"
|
|
|
|
msgstr "Enviar un ticket"
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_homepage.html:22
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"All fields are required. Please provide as descriptive a title and "
|
|
|
|
"description as possible."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
|
|
msgid "Unable To Open Ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
|
|
msgid ""
|
|
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are "
|
|
|
|
"unable to save it. If this is not spam, please press back and re-type your "
|
|
|
|
"message. Be careful to avoid sounding 'spammy', and if you have heaps of "
|
|
|
|
"links please try removing them if possible.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>We are sorry for any inconvenience, however this check is required to "
|
|
|
|
"avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
|
|
msgid "Error:"
|
|
|
|
msgstr "Error:"
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|
|
|
#, python-format
|
|
|
|
msgid "Queue: %(queue_name)s"
|
|
|
|
msgstr "Cola: %(queue_name)s"
|
|
|
|
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket_desc_table.html:7
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Submitted On"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Accept"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Accept and Close"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/public_view_ticket.html:55
|
|
|
|
#: templates/helpdesk/ticket.html:48
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Follow-Ups"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/public_view_ticket.html:63
|
|
|
|
#: templates/helpdesk/ticket.html:59
|
2011-01-29 06:56:21 +01:00
|
|
|
#, python-format
|
|
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
|
|
#: templates/helpdesk/report_output.html:3
|
|
|
|
#: templates/helpdesk/report_output.html:6
|
|
|
|
msgid "Reports & Statistics"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/report_index.html:6
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Reports & Statistics</h2>\n"
|
|
|
|
"\n"
|
|
|
|
"<p>You haven't created any tickets yet, so you cannot run any reports.</p>\n"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/report_index.html:12
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Reports & Statistics</h2>\n"
|
|
|
|
"\n"
|
|
|
|
"\n"
|
|
|
|
"<ul>\n"
|
|
|
|
"<li>User<ul>\n"
|
|
|
|
"\n"
|
|
|
|
" <li><a href='userpriority/'>by Priority</a></li>\n"
|
|
|
|
" <li><a href='userqueue/'>by Queue</a></li>\n"
|
|
|
|
" <li><a href='userstatus/'>by Status</a></li>\n"
|
|
|
|
" <li><a href='usermonth/'>by Month</a></li>\n"
|
|
|
|
"\n"
|
|
|
|
"</ul></li>\n"
|
|
|
|
"\n"
|
|
|
|
"<li>Queue<ul>\n"
|
|
|
|
" \n"
|
|
|
|
" <li><a href='queuepriority/'>by Priority</a></li>\n"
|
|
|
|
" <li><a href='queuestatus/'>by Status</a></li>\n"
|
|
|
|
" <li><a href='queuemonth/'>by Month</a></li>\n"
|
|
|
|
"\n"
|
|
|
|
"</ul></li>\n"
|
|
|
|
"</ul>\n"
|
|
|
|
"\n"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
|
|
"opened for you"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
|
|
msgid "Latest Activity"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
|
|
"attachments, and more"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
|
|
"the public via the web or via e-mail"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
|
|
"new tickets coming into that queue."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:22
|
|
|
|
msgid "Per-Queue Feeds"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
|
|
msgid "All Open Tickets"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/rss_list.html:27
|
|
|
|
msgid "Open Tickets"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
|
|
msgid "Change System Settings"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:5
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>System Settings</h2>\n"
|
|
|
|
"\n"
|
|
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
|
|
msgid "E-Mail Ignore list"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
|
|
msgid "Maintain Queues"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
|
|
msgid "Maintain Pre-Set Replies"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
|
|
msgid "Maintain Knowledgebase Categories"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
|
|
msgid "Maintain Knowledgebase Items"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
|
|
msgid "Maintain E-Mail Templates"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
|
|
msgid "Maintain Users"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
|
|
msgid "View Ticket Details"
|
|
|
|
msgstr ""
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
|
|
msgid "Attach another File"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:146
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Add Another File"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:53
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Private"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:70
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Respond to this ticket"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:76
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Use a Pre-set Reply"
|
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:78
|
|
|
|
msgid ""
|
|
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
|
|
"modify the pre-set reply to your liking before saving this update."
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket.html:80
|
2011-01-29 06:56:21 +01:00
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msgid "Comment / Resolution"
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msgstr ""
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:82
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msgid ""
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"You can insert ticket and queue details in your message. For more "
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"information, see the <a href='../../help/context/'>context help page</a>."
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2011-01-29 06:56:21 +01:00
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msgstr ""
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:111
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2011-01-29 06:56:21 +01:00
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msgid "Is this update public?"
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msgstr ""
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:113
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msgid ""
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"If this is public, the submitter will be e-mailed your comment or resolution."
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2011-01-29 06:56:21 +01:00
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msgstr ""
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:116
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2011-01-29 06:56:21 +01:00
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msgid "Change Further Details »"
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msgstr ""
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:125 templates/helpdesk/ticket_list.html:53
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2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/ticket_list.html:84
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#: templates/helpdesk/ticket_list.html:183
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msgid "Owner"
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msgstr "Dueño"
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:126
|
2011-01-29 06:56:21 +01:00
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msgid "Unassign"
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msgstr "Sin asignar"
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2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:139
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2011-01-29 06:56:21 +01:00
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msgid "Attach File(s) »"
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msgstr "Adjuntar archivo(s) »"
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|
2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:145
|
2011-01-29 06:56:21 +01:00
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msgid "Attach a File"
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msgstr "Adjuntar un archivo"
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|
2011-02-07 11:34:23 +01:00
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#: templates/helpdesk/ticket.html:153
|
2011-01-29 06:56:21 +01:00
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msgid "Update This Ticket"
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msgstr "Actualizar este Ticket"
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#: templates/helpdesk/ticket_cc_add.html:3
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msgid "Add Ticket CC"
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msgstr "Agregar CC a TIcket"
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#: templates/helpdesk/ticket_cc_add.html:5
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msgid ""
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"\n"
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"<h2>Add Ticket CC</h2>\n"
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"\n"
|
2011-02-07 11:34:23 +01:00
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"<p>To automatically send an email to a user or e-mail address when this "
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"ticket is updated, select the user or enter an e-mail address below.</p>"
|
2011-01-29 06:56:21 +01:00
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msgstr ""
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#: templates/helpdesk/ticket_cc_add.html:21
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msgid "Save Ticket CC"
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msgstr "Salvar CC de Ticket"
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#: templates/helpdesk/ticket_cc_del.html:3
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msgid "Delete Ticket CC"
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msgstr "Borrar CC de Ticket"
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#: templates/helpdesk/ticket_cc_del.html:5
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#, python-format
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msgid ""
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"\n"
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"<h2>Delete Ticket CC</h2>\n"
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"\n"
|
2011-02-07 11:34:23 +01:00
|
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|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)"
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"s</em>) from the CC list for this ticket? They will stop receiving updates.</"
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"p>\n"
|
2011-01-29 06:56:21 +01:00
|
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msgstr ""
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#: templates/helpdesk/ticket_cc_del.html:11
|
2011-02-07 11:34:23 +01:00
|
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#, fuzzy
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msgid "Don't Delete"
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msgstr "Eliminar"
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#: templates/helpdesk/ticket_cc_del.html:13
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#, fuzzy
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msgid "Yes, Delete"
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msgstr "Eliminar"
|
2011-01-29 06:56:21 +01:00
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#: templates/helpdesk/ticket_cc_list.html:3
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msgid "Ticket CC Settings"
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msgstr "Ajustes de CC par Ticket"
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#: templates/helpdesk/ticket_cc_list.html:5
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|
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|
#, python-format
|
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|
|
msgid ""
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|
"\n"
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|
"<h2>Ticket CC Settings</h2>\n"
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|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%"
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|
|
"(ticket_title)s</a></em> is updated. Some people can also view or edit the "
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|
|
"ticket via the public ticket views.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete "
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|
|
|
"any of the items below as required.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
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|
#: templates/helpdesk/ticket_cc_list.html:14
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|
|
|
msgid "Ticket CC List"
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msgstr "Ticket en lista CC"
|
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#: templates/helpdesk/ticket_cc_list.html:15
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|
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msgid "View?"
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|
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msgstr "¿Ver?"
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#: templates/helpdesk/ticket_cc_list.html:15
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|
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msgid "Update?"
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|
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msgstr "¿Actualizar?"
|
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|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
|
|
#, python-format
|
|
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
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|
|
msgstr "Retornar a <em>%(ticket_title)s</em>"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/ticket_desc_table.html:3
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|
|
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msgid "Unhold"
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|
|
msgstr ""
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|
|
#: templates/helpdesk/ticket_desc_table.html:3
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|
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msgid "Hold"
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|
|
msgstr ""
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|
|
#: templates/helpdesk/ticket_desc_table.html:4
|
|
|
|
#, python-format
|
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|
|
msgid "Queue: %(queue)s"
|
|
|
|
msgstr ""
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|
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|
|
#: templates/helpdesk/ticket_desc_table.html:12
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|
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msgid "Assigned To"
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|
|
|
msgstr ""
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|
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|
|
#: templates/helpdesk/ticket_desc_table.html:18
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|
|
|
msgid "Ignore"
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|
|
|
msgstr ""
|
|
|
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|
|
#: templates/helpdesk/ticket_desc_table.html:27
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|
|
|
msgid "Copies To"
|
|
|
|
msgstr ""
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|
|
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|
|
#: templates/helpdesk/ticket_desc_table.html:28
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|
|
|
msgid "Manage"
|
|
|
|
msgstr ""
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|
|
|
|
2011-01-29 06:56:21 +01:00
|
|
|
#: templates/helpdesk/ticket_list.html:2
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|
|
|
msgid "Ticket Listing"
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|
|
msgstr "Lista de ticket."
|
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|
#: templates/helpdesk/ticket_list.html:49
|
|
|
|
msgid "Change Query"
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|
|
|
msgstr "Cambiar consulta"
|
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|
|
#: templates/helpdesk/ticket_list.html:52
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|
|
|
msgid "Sorting"
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|
|
msgstr "Ordenando"
|
|
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|
|
#: templates/helpdesk/ticket_list.html:56
|
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|
#: templates/helpdesk/ticket_list.html:127
|
|
|
|
msgid "Keywords"
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|
|
msgstr "Keywords"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:94
|
|
|
|
msgid "Owner(s)"
|
|
|
|
msgstr "Dueño(s)"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:107
|
|
|
|
msgid "Queue(s)"
|
|
|
|
msgstr "Cola(s)"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:113
|
|
|
|
msgid "Status(es)"
|
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|
|
msgstr "Estado(s)"
|
|
|
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|
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|
|
#: templates/helpdesk/ticket_list.html:120
|
|
|
|
msgid "Tag(s)"
|
|
|
|
msgstr "Tag(s)"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:132
|
|
|
|
msgid "Apply Filter"
|
|
|
|
msgstr "Aplicar filtro"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:138
|
|
|
|
#: templates/helpdesk/ticket_list.html:153
|
|
|
|
msgid "Save Query"
|
|
|
|
msgstr "Salvar consulta"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
|
|
"query, other users will see this name, so choose something clear and "
|
|
|
|
"descriptive!"
|
|
|
|
msgstr ""
|
|
|
|
"Este nombre aparece en la la lista desplegable de consultas guardadas. Si "
|
|
|
|
"usted comparte esta consulta, otros usuarios verán este nombre, por ende "
|
|
|
|
"escoja uno claro y descriptivo,"
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:146
|
|
|
|
msgid "Shared?"
|
|
|
|
msgstr "¿Compartir?"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:147
|
|
|
|
msgid "Yes, share this query with other users."
|
|
|
|
msgstr "Si, deseo compartir esta consulta con otros usuarios."
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:148
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
|
|
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
|
|
"users."
|
|
|
|
msgstr ""
|
|
|
|
"Si usted comparte esta consulta, será visible por <em>todos</em> los "
|
|
|
|
"usuarios autenticados."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:160
|
|
|
|
msgid "Use Saved Query"
|
|
|
|
msgstr "Usar consulta guardada"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
|
|
msgid "Query"
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|
|
|
msgstr "Consulta"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:167
|
|
|
|
msgid "Run Query"
|
|
|
|
msgstr "Ejecutar consulta"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:197
|
|
|
|
msgid "No Tickets Match Your Selection"
|
|
|
|
msgstr "No hay tickets que coincidan con su selección"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:203
|
|
|
|
msgid "Previous"
|
|
|
|
msgstr "Anterior"
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:207
|
|
|
|
#, python-format
|
|
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
|
|
msgstr "Página%(ticket_num)s de %(num_pages)s."
|
|
|
|
|
|
|
|
#: templates/helpdesk/ticket_list.html:211
|
|
|
|
msgid "Next"
|
|
|
|
msgstr "Siguiente"
|
|
|
|
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
|
|
msgid "Change User Settings"
|
|
|
|
msgstr "Cambiar ajustes de usuario"
|
|
|
|
|
|
|
|
#: templates/helpdesk/user_settings.html:5
|
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>User Settings</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Use the following options to change the way your helpdesk system works "
|
|
|
|
"for you. These settings do not impact any other user.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
msgstr ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Preferencias de usuario</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Usar las siguientes opciones para cambiar la forma en que el sismte "
|
|
|
|
"Helpdesk trabaja para usted. Estos ajuste no tendrán impacto en otros "
|
|
|
|
"usuarios.</p>"
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: templates/helpdesk/user_settings.html:19
|
|
|
|
msgid "Save Options"
|
|
|
|
msgstr "Salvar opciones"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Logged Out"
|
|
|
|
msgstr "Fin de sesión"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Logged Out</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and "
|
|
|
|
"make the world a better place.</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
|
|
|
msgstr ""
|
|
|
|
"\n"
|
|
|
|
"<h2>Sesión cerrada</h2>\n"
|
|
|
|
"\n"
|
2011-02-07 11:34:23 +01:00
|
|
|
"<p>Gracias por estar aquí. Esperando que haya ayudado a resolver algunos "
|
|
|
|
"tickets y haya hecho del mundo, un lugar mejor</p>\n"
|
2011-01-29 06:56:21 +01:00
|
|
|
"\n"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:2
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Helpdesk Login"
|
|
|
|
msgstr "Helpdesk Login"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:5
|
|
|
|
#: templates/helpdesk/registration/login.html:17
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Login"
|
|
|
|
msgstr "Ingresar"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:7
|
|
|
|
msgid ""
|
|
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|
|
|
"password below."
|
|
|
|
msgstr ""
|
|
|
|
"Para ingresar y empezar a responder casos, simplemente ingrese su nombre de "
|
|
|
|
"usuario y contraseña a continuación."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:10
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Your username and password didn't match. Please try again."
|
2011-02-07 11:34:23 +01:00
|
|
|
msgstr ""
|
|
|
|
"Su nombre de usuario y contraseña no coinciden. Por favor intente nuevamente."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:12
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Username"
|
|
|
|
msgstr "Nombre de usuario"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: templates/helpdesk/registration/login.html:14
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Password"
|
|
|
|
msgstr "Contraseña"
|
|
|
|
|
|
|
|
#: views/feeds.py:35
|
|
|
|
#, python-format
|
|
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
|
|
msgstr "Helpdesk: Abrir Tickets en cola %(queue)s for %(username)s"
|
|
|
|
|
|
|
|
#: views/feeds.py:40
|
|
|
|
#, python-format
|
|
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
|
|
msgstr "Helpdesk: Abrir Tickets para %(username)s"
|
|
|
|
|
|
|
|
#: views/feeds.py:46
|
|
|
|
#, python-format
|
|
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
|
|
msgstr "Abrir y reabrir Tickets en %(queue)s para %(username)s"
|
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|
|
|
|
|
|
#: views/feeds.py:51
|
|
|
|
#, python-format
|
|
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
|
|
msgstr "Abrir y reabrir Tickets para %(username)s"
|
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|
|
|
|
|
|
#: views/feeds.py:98
|
|
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
|
|
msgstr "Helpdesk: Tickets no asignados"
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|
|
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|
|
#: views/feeds.py:99
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|
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|
msgid "Unassigned Open and Reopened tickets"
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|
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msgstr "Tickets no asignados abiertos y reabiertos"
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|
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|
|
#: views/feeds.py:124
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|
|
msgid "Helpdesk: Recent Followups"
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|
|
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msgstr "Helpdest: Actualizaciones recientes"
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|
|
|
|
|
#: views/feeds.py:125
|
2011-02-07 11:34:23 +01:00
|
|
|
msgid ""
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|
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
|
|
"resolutions"
|
|
|
|
msgstr ""
|
|
|
|
"Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos "
|
|
|
|
"y resoluciones"
|
2011-01-29 06:56:21 +01:00
|
|
|
|
|
|
|
#: views/feeds.py:142
|
|
|
|
#, python-format
|
|
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
|
|
msgstr "Helpdest: Abrir Tickets en cola %(queue)s"
|
|
|
|
|
|
|
|
#: views/feeds.py:147
|
|
|
|
#, python-format
|
|
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
|
|
msgstr "Abrir y reabrir tickets en cola %(queue)s"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/public.py:83
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
2011-02-07 11:34:23 +01:00
|
|
|
msgstr ""
|
|
|
|
"ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente."
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/public.py:96
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
|
|
msgstr "El solicitante acepto la resolución y cerró el ticket."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:155
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Accepted resolution and closed ticket"
|
|
|
|
msgstr "Solución aceptada y ticket cerrado."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:173
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Sorry, you need to login to do that."
|
|
|
|
msgstr "Disculpe, usted necesita estar autenticado para hacer eso."
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:206
|
2011-01-29 06:56:21 +01:00
|
|
|
#, python-format
|
|
|
|
msgid "Assigned to %(username)s"
|
|
|
|
msgstr "Asignado a %(username)s"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:228
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Updated"
|
|
|
|
msgstr "Actualizado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:392
|
2011-01-29 06:56:21 +01:00
|
|
|
#, python-format
|
|
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
|
|
msgstr "Asignado a %(username)s en el paquete de actualizaciones"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:397
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Unassigned in bulk update"
|
|
|
|
msgstr "Sin asignar en el paquete de actualizaciones"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:402 views/staff.py:407
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Closed in bulk update"
|
|
|
|
msgstr "Cerrado en el paquete de actualizaciones"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:602
|
|
|
|
msgid ""
|
|
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
|
|
"By switching to a different database system you will gain better searching! "
|
|
|
|
"For more information, read the <a href=\"http://docs.djangoproject.com/en/"
|
|
|
|
"dev/ref/databases/#sqlite-string-matching\">Django Documentation on string "
|
|
|
|
"matching in SQLite</a>."
|
|
|
|
msgstr ""
|
|
|
|
"<p><strong>Nota:</strong> Su parámetro de busqueda es sensitivo producto de "
|
|
|
|
"su base de datos. Esto significa que las búsquedas <strong>no</strong> serán "
|
|
|
|
"precisas. Cambiando a una base de datos diferente, se lograrán mejores "
|
|
|
|
"búsquedas. Para más información, revise <a href=\"http://docs.djangoproject."
|
|
|
|
"com/en/dev/ref/databases/#sqlite-string-matching\">Django Documentation on "
|
|
|
|
"string matching in SQLite</a>."
|
|
|
|
|
|
|
|
#: views/staff.py:708
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Ticket taken off hold"
|
|
|
|
msgstr "Ticket liberado"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#: views/staff.py:711
|
2011-01-29 06:56:21 +01:00
|
|
|
msgid "Ticket placed on hold"
|
|
|
|
msgstr "Ticket puesto en espera"
|
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#~ msgid "Powered by <a href='http://www.jutda.com.au/'>Jutda HelpDesk</a>."
|
|
|
|
#~ msgstr "Powered by <a href='http://www.jutda.com.au/'>Jutda HelpDesk</a>."
|
|
|
|
|
|
|
|
#~ msgid "Select"
|
|
|
|
#~ msgstr "Seleccionar"
|
|
|
|
|
|
|
|
#~ msgid "None"
|
|
|
|
#~ msgstr "Ningúno"
|
2011-01-29 06:56:21 +01:00
|
|
|
|
2011-02-07 11:34:23 +01:00
|
|
|
#~ msgid "Inverse"
|
|
|
|
#~ msgstr "Invertir"
|