mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2025-07-01 06:40:33 +02:00
Big checkin that adds a number of features and makes some changes:
* Updated jQuery to 1.2.6 * Add jQuery UI 1.6b for interface effects as needed * 'Smoothness' theme from ThemeRoller.com added. * Clean up 'Filter' dialog on Ticket List, long way to go still. * Uses tabs to save a query or load a saved query * Lots of misuse of space here, can be cleaned up somewhat still. * Add ability for users to save filters/queries * Saved queries can be shared, so other users can use them * Users can run saved queries instead of re-filtering * Filter mechanism in Ticket List had to be reworked significantly * Merged 3rd party licenses into LICENSE.3RDPARTY * Updated messages files for EN locale To update, ensure you run './manage.py syncdb' to add the SavedSearch table.
This commit is contained in:
38
models.py
38
models.py
@ -817,3 +817,41 @@ class KBItem(models.Model):
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return ('helpdesk_kb_item', [str(self.id)])
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get_absolute_url = models.permalink(get_absolute_url)
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class SavedSearch(models.Model):
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"""
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Allow a user to save a ticket search, eg their filtering and sorting
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options, and optionally share it with other users. This lets people
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easily create a set of commonly-used filters, such as:
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* My tickets waiting on me
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* My tickets waiting on submitter
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* My tickets in 'Priority Support' queue with priority of 1
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* All tickets containing the word 'billing'.
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etc...
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"""
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user = models.ForeignKey(User)
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title = models.CharField(
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_('Query Name'),
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max_length=100,
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help_text=_('User-provided name for this query'),
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)
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shared = models.BooleanField(
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_('Shared With Other Users?'),
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default=False,
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blank=True,
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null=True,
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help_text=_('Should other users see this query?'),
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)
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query = models.TextField(
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_('Search Query'),
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help_text=_('Pickled query object. Be wary changing this.'),
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)
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def __unicode__(self):
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if self.shared:
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return u'%s (*)' % self.title
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else:
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return u'%s' % self.title
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