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Custom logic for determining if the user is considered helpdesk staff.

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This commit is contained in:
Stefano Brentegani
2014-07-20 10:36:24 +02:00
parent 3bd2d67193
commit 13830a84e5
3 changed files with 49 additions and 33 deletions
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15
helpdesk/settings.py
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@ -2,7 +2,7 @@
Default settings for django-helpdesk.
"""
import warnings
from django.conf import settings
@ -60,10 +60,17 @@ HELPDESK_SUBMIT_A_TICKET_PUBLIC = getattr(settings, 'HELPDESK_SUBMIT_A_TICKET_PU
''' options for update_ticket views '''
# allow non-staff users to interact with tickets? this will also change how 'staff_member_required'
# allow non-staff users to interact with tickets? this will also change how 'staff_member_required'
# in staff.py will be defined.
HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = getattr(settings, 'HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE', False)
# apply a custom authorisation logic when defining 'staff_member_required' in staff.py.
HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK = getattr(settings, 'HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK', None)
if HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK and HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE:
warnings.warn(
"The HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE and HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK settings cannot be both defined. "
"Only HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK will be considered in determining staff access.", RuntimeWarning)
# show edit buttons in ticket follow ups.
HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP = getattr(settings, 'HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP', True)
@ -73,10 +80,10 @@ HELPDESK_SHOW_DELETE_BUTTON_SUPERUSER_FOLLOW_UP = getattr(settings, 'HELPDESK_SH
# make all updates public by default? this will hide the 'is this update public' checkbox
HELPDESK_UPDATE_PUBLIC_DEFAULT = getattr(settings, 'HELPDESK_UPDATE_PUBLIC_DEFAULT', False)
# only show staff users in ticket owner drop-downs
# only show staff users in ticket owner drop-downs
HELPDESK_STAFF_ONLY_TICKET_OWNERS = getattr(settings, 'HELPDESK_STAFF_ONLY_TICKET_OWNERS', False)
# only show staff users in ticket cc drop-down
# only show staff users in ticket cc drop-down
HELPDESK_STAFF_ONLY_TICKET_CC = getattr(settings, 'HELPDESK_STAFF_ONLY_TICKET_CC', False)