diff --git a/docs/settings.rst b/docs/settings.rst index 554cc895..1ccbe75e 100644 --- a/docs/settings.rst +++ b/docs/settings.rst @@ -105,6 +105,22 @@ These options only change display of items on public-facing pages, not staff pag **Default:** ``HELPDESK_SUBMIT_A_TICKET_PUBLIC = True`` +Options for public ticket submission form +----------------------------------------- + +- **HELPDESK_PUBLIC_TICKET_QUEUE** Sets the queue for tickets submitted through the public form. If defined, the matching form field will be hidden. This cannot be `None` but must be set to a valid queue slug. + + **Default:** Not defined + +- **HELPDESK_PUBLIC_TICKET_PRIORITY** Sets the priority for tickets submitted through the public form. If defined, the matching form field will be hidden. Must be set to a valid integer priority. + + **Default:** Not defined + +- **HELPDESK_PUBLIC_TICKET_DUE_DATE** Sets the due date for tickets submitted through the public form. If defined, the matching form field will be hidden. Set to `None` if you want to hide the form field but do not want to define a value. + + **Default:** Not defined + + Options that change ticket updates ----------------------------------