extern/django-helpdesk
1
0
Fork 1
mirror of https://github.com/django-helpdesk/django-helpdesk.git synced 2025-08-09 08:05:13 +02:00
Code Issues Packages Projects Releases Wiki Activity

Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py

Browse Source
This commit is contained in:
bbe
2022-03-31 17:19:49 +02:00
parent 6b79e1499b
commit 1daa1d88aa
9 changed files with 199 additions and 55 deletions
Download Patch File Download Diff File Expand all files Collapse all files

19
helpdesk/lib.py
View File

@ -8,12 +8,12 @@ lib.py - Common functions (eg multipart e-mail)
import logging
import mimetypes
from datetime import datetime, date, time
from django.conf import settings
from django.utils.encoding import smart_text
from helpdesk.models import FollowUpAttachment
from helpdesk.settings import CUSTOMFIELD_DATETIME_FORMAT, CUSTOMFIELD_DATE_FORMAT, CUSTOMFIELD_TIME_FORMAT
logger = logging.getLogger('helpdesk')
@ -136,8 +136,7 @@ def process_attachments(followup, attached_files):
if attached.size:
filename = smart_text(attached.name)
att = FollowUpAttachment(
followup=followup,
att = followup.followupattachment_set(
file=attached,
filename=filename,
mime_type=attached.content_type or
@ -169,3 +168,15 @@ def format_time_spent(time_spent):
else:
time_spent = ""
return time_spent
def convert_value(value):
""" Convert date/time data type to known fixed format string """
if type(value) == datetime:
return value.strftime(CUSTOMFIELD_DATETIME_FORMAT)
elif type(value) == date:
return value.strftime(CUSTOMFIELD_DATE_FORMAT)
elif type(value) == time:
return value.strftime(CUSTOMFIELD_TIME_FORMAT)
else:
return value