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* On public updates, email any attachments to the submitter/queue CC/ticket owner if they're below the size threshold (512kb by default, but overridden with settings.MAX_EMAIL_ATTACHMENT_SIZE.

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Resolves issue #44.
This commit is contained in:
Ross Poulton 2009-01-20 08:12:05 +00:00
parent ed3250455a
commit 2432d61ad0
1 changed files with 24 additions and 13 deletions
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37
views/staff.py
View File

@ -9,6 +9,7 @@ views/staff.py - The bulk of the application - provides most business logic and
from datetime import datetime from datetime import datetime
from django.conf import settings
from django.contrib.auth.models import User from django.contrib.auth.models import User
from django.contrib.auth.decorators import login_required, user_passes_test from django.contrib.auth.decorators import login_required, user_passes_test
from django.core.files.base import ContentFile from django.core.files.base import ContentFile
@ -181,6 +182,26 @@ def update_ticket(request, ticket_id):
f.save() f.save()
files = []
if request.FILES:
import mimetypes, os
for file in request.FILES.getlist('attachment'):
filename = file.name.replace(' ', '_')
a = Attachment(
followup=f,
filename=filename,
mime_type=mimetypes.guess_type(filename)[0] or 'application/octet-stream',
size=file.size,
)
a.file.save(file.name, file, save=False)
a.save()
if file.size < getattr(settings, 'MAX_EMAIL_ATTACHMENT_SIZE', 512000):
# Only files smaller than 512kb (or as defined in
# settings.MAX_EMAIL_ATTACHMENT_SIZE) are sent via email.
files.append(a.file.path)
if title != ticket.title: if title != ticket.title:
c = TicketChange( c = TicketChange(
followup=f, followup=f,
@ -225,6 +246,7 @@ def update_ticket(request, ticket_id):
recipients=ticket.submitter_email, recipients=ticket.submitter_email,
sender=ticket.queue.from_address, sender=ticket.queue.from_address,
fail_silently=True, fail_silently=True,
files=files,
) )
if ticket.assigned_to and request.user != ticket.assigned_to and ticket.assigned_to.email: if ticket.assigned_to and request.user != ticket.assigned_to and ticket.assigned_to.email:
@ -246,6 +268,7 @@ def update_ticket(request, ticket_id):
recipients=ticket.assigned_to.email, recipients=ticket.assigned_to.email,
sender=ticket.queue.from_address, sender=ticket.queue.from_address,
fail_silently=True, fail_silently=True,
files=files,
) )
if ticket.queue.updated_ticket_cc: if ticket.queue.updated_ticket_cc:
@ -264,21 +287,9 @@ def update_ticket(request, ticket_id):
recipients=ticket.queue.updated_ticket_cc, recipients=ticket.queue.updated_ticket_cc,
sender=ticket.queue.from_address, sender=ticket.queue.from_address,
fail_silently=True, fail_silently=True,
files=files,
) )
if request.FILES:
import mimetypes
for file in request.FILES.getlist('attachment'):
filename = file.name.replace(' ', '_')
a = Attachment(
followup=f,
filename=filename,
mime_type=mimetypes.guess_type(filename)[0] or 'application/octet-stream',
size=file.size,
)
a.file.save(file.name, file, save=False)
a.save()
ticket.save() ticket.save()
return HttpResponseRedirect(ticket.get_absolute_url()) return HttpResponseRedirect(ticket.get_absolute_url())