diff --git a/helpdesk/models.py b/helpdesk/models.py
index 9a34a585..faa1e601 100644
--- a/helpdesk/models.py
+++ b/helpdesk/models.py
@@ -230,12 +230,14 @@ class Ticket(models.Model):
REOPENED_STATUS = 2
RESOLVED_STATUS = 3
CLOSED_STATUS = 4
+ DUPLICATE_STATUS = 5
STATUS_CHOICES = (
(OPEN_STATUS, _('Open')),
(REOPENED_STATUS, _('Reopened')),
(RESOLVED_STATUS, _('Resolved')),
(CLOSED_STATUS, _('Closed')),
+ (DUPLICATE_STATUS, _('Duplicate')),
)
PRIORITY_CHOICES = (
diff --git a/helpdesk/templates/helpdesk/base.html b/helpdesk/templates/helpdesk/base.html
index 58278b0b..aad40318 100644
--- a/helpdesk/templates/helpdesk/base.html
+++ b/helpdesk/templates/helpdesk/base.html
@@ -41,7 +41,7 @@
{% trans "Stats" %}
{% if user_saved_queries_ %}
Load Saved Query
- {% endif %}
+ {% endif %}
{% trans "Logout" %}
{% if not query %}{% endif %}
diff --git a/helpdesk/templates/helpdesk/ticket.html b/helpdesk/templates/helpdesk/ticket.html
index 653a2f55..04731ca9 100644
--- a/helpdesk/templates/helpdesk/ticket.html
+++ b/helpdesk/templates/helpdesk/ticket.html
@@ -85,12 +85,14 @@
{% ifequal ticket.status 1 %}
»
»
-
+ »
+
{% endifequal %}
{% ifequal ticket.status 2 %}
»
»
-
+ »
+
{% endifequal %}
{% ifequal ticket.status 3 %}
«
@@ -101,6 +103,10 @@
«
{% endifequal %}
+ {% ifequal ticket.status 5 %}
+ «
+
+ {% endifequal %}
(Optional)