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fixes #758 : enables adding comments to public tickets

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This commit is contained in:
Jachym Cepicky
2019-05-22 22:36:46 +02:00
parent 94eab853af
commit 2e58798fe1
3 changed files with 97 additions and 3 deletions
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23
helpdesk/views/staff.py
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@ -451,15 +451,32 @@ def subscribe_staff_member_to_ticket(ticket, user, email=''):
def update_ticket(request, ticket_id, public=False):
ticket = None
if not (public or (
request.user.is_authenticated and
request.user.is_active and (
is_helpdesk_staff(request.user) or
helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE))):
return HttpResponseRedirect('%s?next=%s' %
(reverse('helpdesk:login'), request.path))
ticket = get_object_or_404(Ticket, id=ticket_id)
key = request.POST.get('key')
email = request.POST.get('mail')
if key and email:
ticket = Ticket.objects.get(
id=ticket_id,
submitter_email__iexact=email,
secret_key__iexact=key
)
if not ticket:
return HttpResponseRedirect(
'%s?next=%s' % (reverse('helpdesk:login'), request.path)
)
if not ticket:
ticket = get_object_or_404(Ticket, id=ticket_id)
date_re = re.compile(
r'(?P<month>\d{1,2})/(?P<day>\d{1,2})/(?P<year>\d{4})$'