diff --git a/helpdesk/settings.py b/helpdesk/settings.py
index 990a2e44..dbe50bbf 100644
--- a/helpdesk/settings.py
+++ b/helpdesk/settings.py
@@ -367,7 +367,7 @@ HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO = getattr(
 )
 
 # allow users to take tickets even if a ticket is already claimed.
-HELPDESK_UNLOCK_TICKET_ASSIGNMENT = False
+HELPDESK_UNLOCK_TICKET_REASSIGNMENT = False
 
 
 #################