From 2e91aaf8294986ae7b5d9fe4a346f295592ffca7 Mon Sep 17 00:00:00 2001 From: DavidVadnais Date: Fri, 1 Aug 2025 03:52:09 +0000 Subject: [PATCH] the feature is for reassignment not assignment --- helpdesk/settings.py | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/helpdesk/settings.py b/helpdesk/settings.py index 990a2e44..dbe50bbf 100644 --- a/helpdesk/settings.py +++ b/helpdesk/settings.py @@ -367,7 +367,7 @@ HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO = getattr( ) # allow users to take tickets even if a ticket is already claimed. -HELPDESK_UNLOCK_TICKET_ASSIGNMENT = False +HELPDESK_UNLOCK_TICKET_REASSIGNMENT = False #################