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Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.

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root 2013-02-27 16:14:16 +01:00
parent 127d57e386
commit 306d8bf4d3
1 changed files with 1 additions and 1 deletions
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2
helpdesk/management/commands/get_email.py
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@ -172,7 +172,7 @@ def ticket_from_message(message, queue, quiet):
return False
return True
matchobj = re.match(r"^\[(?P<queue>[-A-Za-z0-9]+)-(?P<id>\d+)\]", subject)
matchobj = re.match(r".*\["+queue.slug+"-(?P<id>\d+)\]", subject)
if matchobj:
# This is a reply or forward.
ticket = matchobj.group('id')