almost auto-fix on misc files

helpdesk/forms.py

@@ -35,6 +35,7 @@ class CustomFieldMixin(object):
     """
     Mixin that provides a method to turn CustomFields into an actual field
     """
+
     def customfield_to_field(self, field, instanceargs):
         if field.data_type == 'varchar':
             fieldclass = forms.CharField
@@ -76,6 +77,7 @@ class CustomFieldMixin(object):
 
 
 class EditTicketForm(CustomFieldMixin, forms.ModelForm):
+
     class Meta:
         model = Ticket
         exclude = ('created', 'modified', 'status', 'on_hold', 'resolution', 'last_escalation', 'assigned_to')
@@ -118,6 +120,7 @@ class EditTicketForm(CustomFieldMixin, forms.ModelForm):
 
 
 class EditFollowUpForm(forms.ModelForm):
+
     class Meta:
         model = FollowUp
         exclude = ('date', 'user',)
@@ -138,14 +141,14 @@ class TicketForm(CustomFieldMixin, forms.Form):
     title = forms.CharField(
         max_length=100,
         required=True,
-        widget=forms.TextInput(attrs={'size':'60'}),
+        widget=forms.TextInput(attrs={'size': '60'}),
         label=_('Summary of the problem'),
     )
 
     submitter_email = forms.EmailField(
         required=False,
         label=_('Submitter E-Mail Address'),
-        widget=forms.TextInput(attrs={'size':'60'}),
+        widget=forms.TextInput(attrs={'size': '60'}),
         help_text=_('This e-mail address will receive copies of all public '
                     'updates to this ticket.'),
     )
@@ -551,12 +554,14 @@ class UserSettingsForm(forms.Form):
 
 
 class EmailIgnoreForm(forms.ModelForm):
+
     class Meta:
         model = IgnoreEmail
         exclude = []
 
 
 class TicketCCForm(forms.ModelForm):
+
     class Meta:
         model = TicketCC
         exclude = ('ticket',)
@@ -571,6 +576,7 @@ class TicketCCForm(forms.ModelForm):
 
 
 class TicketDependencyForm(forms.ModelForm):
+
     class Meta:
         model = TicketDependency
         exclude = ('ticket',)

helpdesk/lib.py

@@ -233,7 +233,7 @@ def safe_template_context(ticket):
 
     context = {
         'queue': {},
-        'ticket': {},
+        'ticket': {}
     }
     queue = ticket.queue
 

helpdesk/management/commands/create_escalation_exclusions.py

@@ -21,6 +21,7 @@ from helpdesk.models import EscalationExclusion, Queue
 
 
 class Command(BaseCommand):
+
     def __init__(self):
         BaseCommand.__init__(self)
 

helpdesk/management/commands/create_queue_permissions.py

@@ -25,6 +25,7 @@ from helpdesk.models import Queue
 
 
 class Command(BaseCommand):
+
     def __init__(self):
         BaseCommand.__init__(self)
 
@@ -71,4 +72,3 @@ class Command(BaseCommand):
                 )
             except IntegrityError:
                 self.stdout.write("  .. permission already existed, skipping")
-

helpdesk/management/commands/escalate_tickets.py

@@ -28,6 +28,7 @@ from helpdesk.lib import send_templated_mail, safe_template_context
 
 
 class Command(BaseCommand):
+
     def __init__(self):
         BaseCommand.__init__(self)
 
@@ -88,16 +89,16 @@ def escalate_tickets(queues, verbose):
             print("Processing: %s" % q)
 
         for t in q.ticket_set.filter(
-                      Q(status=Ticket.OPEN_STATUS)
+            Q(status=Ticket.OPEN_STATUS) |
-                      | Q(status=Ticket.REOPENED_STATUS)
+                Q(status=Ticket.REOPENED_STATUS)
         ).exclude(
             priority=1
         ).filter(
-                      Q(on_hold__isnull=True)
+            Q(on_hold__isnull=True) |
-                      | Q(on_hold=False)
+                Q(on_hold=False)
         ).filter(
-                      Q(last_escalation__lte=req_last_escl_date)
+            Q(last_escalation__lte=req_last_escl_date) |
-                      | Q(last_escalation__isnull=True, created__lte=req_last_escl_date)
+                Q(last_escalation__isnull=True, created__lte=req_last_escl_date)
         ):
 
             t.last_escalation = timezone.now()
@@ -136,7 +137,7 @@ def escalate_tickets(queues, verbose):
             if verbose:
                 print("  - Esclating %s from %s>%s" % (
                     t.ticket,
-                    t.priority+1,
+                    t.priority + 1,
                     t.priority
                 )
                 )

helpdesk/management/commands/get_email.py

@@ -48,7 +48,9 @@ STRIPPED_SUBJECT_STRINGS = [
     "Automatic reply: ",
 ]
 
+
 class Command(BaseCommand):
+
     def __init__(self):
         BaseCommand.__init__(self)
 
@@ -74,7 +76,7 @@ def process_email(quiet=False):
             allow_email_submission=True):
 
         if not q.email_box_last_check:
-            q.email_box_last_check = timezone.now()-timedelta(minutes=30)
+            q.email_box_last_check = timezone.now() - timedelta(minutes=30)
 
         if not q.email_box_interval:
             q.email_box_interval = 0
@@ -221,7 +223,7 @@ def ticket_from_message(message, queue, quiet):
                 return False
             return True
 
-    matchobj = re.match(r".*\["+queue.slug+"-(?P<id>\d+)\]", subject)
+    matchobj = re.match(r".*\[" + queue.slug + "-(?P<id>\d+)\]", subject)
     if matchobj:
         # This is a reply or forward.
         ticket = matchobj.group('id')
@@ -400,4 +402,3 @@ def ticket_from_message(message, queue, quiet):
 
 if __name__ == '__main__':
     process_email()
-

helpdesk/models.py

@@ -180,7 +180,6 @@ class Queue(models.Model):
         help_text=_('Name used in the django.contrib.auth permission system'),
     )
 
-
     email_box_interval = models.IntegerField(
         _('E-Mail Check Interval'),
         help_text=_('How often do you wish to check this mailbox? (in Minutes)'),
@@ -479,7 +478,8 @@ class Ticket(models.Model):
         Displays the ticket status, with an "On Hold" message if needed.
         """
         held_msg = ''
-        if self.on_hold: held_msg = _(' - On Hold')
+        if self.on_hold:
+            held_msg = _(' - On Hold')
         dep_msg = ''
         if not self.can_be_resolved:
             dep_msg = _(' - Open dependencies')
@@ -569,6 +569,7 @@ class Ticket(models.Model):
 
 
 class FollowUpManager(models.Manager):
+
     def private_followups(self):
         return self.filter(public=False)
 
@@ -597,7 +598,7 @@ class FollowUp(models.Model):
 
     date = models.DateTimeField(
         _('Date'),
-        default = timezone.now
+        default=timezone.now
     )
 
     title = models.CharField(
@@ -639,7 +640,7 @@ class FollowUp(models.Model):
     objects = FollowUpManager()
 
     class Meta:
-        ordering = ['date']
+        ordering = ('date',)
         verbose_name = _('Follow-up')
         verbose_name_plural = _('Follow-ups')
 
@@ -711,7 +712,7 @@ def attachment_path(instance, filename):
     import os
     from django.conf import settings
     os.umask(0)
-    path = 'helpdesk/attachments/%s/%s' % (instance.followup.ticket.ticket_for_url, instance.followup.id )
+    path = 'helpdesk/attachments/%s/%s' % (instance.followup.ticket.ticket_for_url, instance.followup.id)
     att_path = os.path.join(settings.MEDIA_ROOT, path)
     if settings.DEFAULT_FILE_STORAGE == "django.core.files.storage.FileSystemStorage":
         if not os.path.exists(att_path):
@@ -765,7 +766,7 @@ class Attachment(models.Model):
         return '%s' % self.filename
 
     class Meta:
-        ordering = ['filename',]
+        ordering = ('filename',)
         verbose_name = _('Attachment')
         verbose_name_plural = _('Attachments')
 
@@ -783,7 +784,7 @@ class PreSetReply(models.Model):
     queue, and the body text is fetched via AJAX.
     """
     class Meta:
-        ordering = ['name', ]
+        ordering = ('name',)
         verbose_name = _('Pre-set reply')
         verbose_name_plural = _('Pre-set replies')
 
@@ -904,7 +905,7 @@ class EmailTemplate(models.Model):
         return '%s' % self.template_name
 
     class Meta:
-        ordering = ['template_name', 'locale']
+        ordering = ('template_name', 'locale')
         verbose_name = _('e-mail template')
         verbose_name_plural = _('e-mail templates')
 
@@ -933,7 +934,7 @@ class KBCategory(models.Model):
         return '%s' % self.title
 
     class Meta:
-        ordering = ['title',]
+        ordering = ('title',)
         verbose_name = _('Knowledge base category')
         verbose_name_plural = _('Knowledge base categories')
 
@@ -1000,7 +1001,7 @@ class KBItem(models.Model):
         return '%s' % self.title
 
     class Meta:
-        ordering = ['title',]
+        ordering = ('title',)
         verbose_name = _('Knowledge base item')
         verbose_name_plural = _('Knowledge base items')
 
@@ -1263,6 +1264,7 @@ class TicketCC(models.Model):
 
 
 class CustomFieldManager(models.Manager):
+
     def get_queryset(self):
         return super(CustomFieldManager, self).get_queryset().order_by('ordering')