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README.rst
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README.rst
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django-helpdesk - A Django powered ticket tracker for small enterprise.
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=======================================================================
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(c) Copyright 2009-11 Jutda. All Rights Reserved. See LICENSE for details.
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Copyright 2009-11 Jutda and Ross Poulton. All Rights Reserved. See LICENSE for details.
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django-helpdesk was formerly known as Jutda Helpdesk, named after the
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company who originally created it. As of January 2011 the name has been
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Complete documentation is available in the docs/ directory, or online at http://django-helpdesk.readthedocs.org/.
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You can see a demo installation at http://demo.jutdahelpdesk.com
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0. Table of Contents
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--------------------
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`1. Licensing`_
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`2. Dependencies (pre-flight checklist)`_
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`3. Upgrading from previous versions`_
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`4. Installation`_
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1. `Licensing`_
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2. `Dependencies (pre-flight checklist)`_
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3. `Upgrading from previous versions`_
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4. `Installation`_
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1. Licensing
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------------
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Licensing
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=========
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See the file 'LICENSE' for licensing terms. Note that django-helpdesk is
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distributed with 3rd party products which have their own licenses. See
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LICENSE.3RDPARTY for license terms for included packages.
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2. Dependencies (pre-flight checklist)
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--------------------------------------
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Dependencies (pre-flight checklist)
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===================================
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1. Python 2.4+
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2. Django (1.2 or newer)
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@ -43,8 +45,8 @@ http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching
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When you try to do a keyword search using sqlite, a message will be displayed
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to alert you to this shortcoming. There is no way around it, sorry.
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3. Upgrading from previous versions
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-----------------------------------
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Upgrading from previous versions
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================================
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If you are upgrading from a previous version of django-helpdesk, you should
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read the UPGRADING file to learn what changes you will need to make to get
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4. Continue to the 'Initial Configuration' area, if needed.
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4. Installation
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---------------
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Installation
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============
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``pip install django-helpdesk``
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