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* Add ability to place a ticket on hold, stopping automatic escalation.

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Ross Poulton
2008-01-16 04:52:30 +00:00
parent 1524c37941
commit 379f68ed4b
5 changed files with 45 additions and 2 deletions
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7
urls.py
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@ -53,7 +53,14 @@ urlpatterns = patterns('helpdesk.views',
url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$',
'delete_ticket',
name='helpdesk_delete'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$',
'hold_ticket',
name='helpdesk_hold'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$',
'unhold_ticket',
name='helpdesk_unhold'),
url(r'^raw/(?P<type>\w+)/$',
'raw_details',