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UPDATED: Use <forms.TicketCCForm> when subscribing to a ticket followups.
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@ -339,29 +339,35 @@ def return_ticketccstring_and_show_subscribe(user, ticket):
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return ticketcc_string, SHOW_SUBSCRIBE
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return ticketcc_string, SHOW_SUBSCRIBE
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def subscribe_to_ticket_updates(ticket, user=None, email=''):
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def subscribe_to_ticket_updates(ticket, user=None, email=None, can_view=True, can_update=False):
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try:
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try:
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EmailValidator()(email)
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EmailValidator()(email)
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except ValidationError:
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except ValidationError:
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email = ''
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email = None
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data = {
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'ticket': ticket,
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'user': user,
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'email': email,
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'can_view': can_view,
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'can_update': can_update
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}
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ticketcc = TicketCC()
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ticket_cc_form = TicketCCForm(data)
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ticketcc.ticket = ticket
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if ticket_cc_form.is_valid():
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ticketcc.user = user
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return ticket_cc_form.save()
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ticketcc.email = email
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else:
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ticketcc.can_view = True
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raise ValidationError(
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ticketcc.can_update = True
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_('Could not create subscribe contact to ticket updated. Errors: {}'.format(ticket_cc_form.errors))
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ticketcc.save()
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)
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return ticketcc
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def subscribe_staff_member_to_ticket(ticket, user, email=''):
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def subscribe_staff_member_to_ticket(ticket, user, email=''):
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''' used in view_ticket() and update_ticket() '''
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''' used in view_ticket() and update_ticket() '''
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return subscribe_to_ticket_updates(ticket=ticket, user=user)
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return subscribe_to_ticket_updates(ticket=ticket, user=user, email=email, can_view=can_view, can_update=can_update)
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def update_ticket(request, ticket_id, public=False):
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def update_ticket(request, ticket_id, public=False):
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