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Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions

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Garret Wassermann
2016-09-09 04:03:32 -04:00
parent d66259efdc
commit 67f81ac252
21 changed files with 122 additions and 185 deletions
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32
helpdesk/views/staff.py
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@ -122,44 +122,12 @@ def dashboard(request):
)
basic_ticket_stats = calc_basic_ticket_stats(Tickets)
# The following query builds a grid of queues & ticket statuses,
# to be displayed to the user. EG:
# Open Resolved
# Queue 1 10 4
# Queue 2 4 12
queues = _get_user_queues(request.user).values_list('id', flat=True)
from_clause = """FROM helpdesk_ticket t,
helpdesk_queue q"""
if queues:
where_clause = """WHERE q.id = t.queue_id AND
q.id IN (%s)""" % (",".join(("%d" % pk for pk in queues)))
else:
where_clause = """WHERE q.id = t.queue_id"""
cursor = connection.cursor()
cursor.execute("""
SELECT q.id as queue,
q.title AS name,
COUNT(CASE t.status WHEN '1' THEN t.id WHEN '2' THEN t.id END) AS open,
COUNT(CASE t.status WHEN '3' THEN t.id END) AS resolved,
COUNT(CASE t.status WHEN '4' THEN t.id END) AS closed
%s
%s
GROUP BY queue, name
ORDER BY q.id;
""" % (from_clause, where_clause))
dash_tickets = query_to_dict(cursor.fetchall(), cursor.description)
return render(request, 'helpdesk/dashboard.html',
{
'user_tickets': tickets,
'user_tickets_closed_resolved': tickets_closed_resolved,
'unassigned_tickets': unassigned_tickets,
'all_tickets_reported_by_current_user': all_tickets_reported_by_current_user,
'dash_tickets': dash_tickets,
'basic_ticket_stats': basic_ticket_stats,
})
dashboard = staff_member_required(dashboard)