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ADDED: docstrings
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Bruno Tikami
parent
f911f92892
commit
6d890509a3
@ -6,10 +6,11 @@ from helpdesk.models import Queue, CustomField, FollowUp, Ticket, TicketCC
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from django.test import TestCase
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from django.core import mail
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from django.core.exceptions import ObjectDoesNotExist
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from django.forms import ValidationError
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from django.test.client import Client
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from django.core.urlresolvers import reverse
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from helpdesk.management.commands.get_email import object_from_message
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from helpdesk.management.commands.get_email import object_from_message, create_ticket_cc
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try: # python 3
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from urllib.parse import urlparse
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@ -169,13 +170,213 @@ class TicketBasicsTestCase(TestCase):
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email_count = len(mail.outbox)
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self.assertRaises(ValidationError, object_from_message, str(msg), self.queue_public, quiet=True)
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def test_create_followup_from_email_with_valid_message_id_with_when_no_initial_cc_list(self):
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"""
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Ensure that if a message is received with an valid In-Reply-To ID,
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the expected <TicketCC> instances are created even if the there were
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no <TicketCC>s so far.
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"""
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### Ticket and TicketCCs creation ###
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msg = email.message.Message()
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message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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msg.__setitem__('Message-ID', message_id)
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msg.__setitem__('Subject', self.ticket_data['title'])
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msg.__setitem__('From', submitter_email)
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msg.__setitem__('To', self.queue_public.email_address)
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msg.__setitem__('Content-Type', 'text/plain;')
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msg.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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object_from_message(str(msg), self.queue_public, quiet=True)
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ticket = Ticket.objects.get(title=self.ticket_data['title'])
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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### end of the Ticket and TicketCCs creation ###
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# Reply message
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reply = email.message.Message()
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reply_message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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cc_list = ['bravo@example.net', 'charlie@foobar.com']
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reply.__setitem__('Message-ID', reply_message_id)
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reply.__setitem__('In-Reply-To', message_id)
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reply.__setitem__('Subject', self.ticket_data['title'])
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reply.__setitem__('From', submitter_email)
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reply.__setitem__('To', self.queue_public.email_address)
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reply.__setitem__('Cc', ','.join(cc_list))
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reply.__setitem__('Content-Type', 'text/plain;')
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reply.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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# Ensure that <TicketCC> is created but the email field is not set
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object_from_message(str(reply), self.queue_public, quiet=True)
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
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# Ensure that <TicketCC> is created
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for cc_email in cc_list:
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self.assertEquals(0, TicketCC.objects.filter(ticket=ticket, email=cc_email).count())
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# Even after 2 messages with the same cc_list, <get> MUST return only
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# one object
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ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
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self.assertTrue(ticket_cc.ticket, ticket)
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self.assertTrue(ticket_cc.email, cc_email)
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def test_create_followup_from_email_with_valid_message_id_with_original_cc_list_included(self):
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"""
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Ensure that if a message is received with an valid In-Reply-To ID,
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the expected <TicketCC> instances are created but if there's any
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overlap with the previous Cc list, no duplicates are created.
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"""
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### Ticket and TicketCCs creation ###
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msg = email.message.Message()
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message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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cc_list = ['bravo@example.net', 'charlie@foobar.com']
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msg.__setitem__('Message-ID', message_id)
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msg.__setitem__('Subject', self.ticket_data['title'])
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msg.__setitem__('From', submitter_email)
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msg.__setitem__('To', self.queue_public.email_address)
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msg.__setitem__('Cc', ','.join(cc_list))
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msg.__setitem__('Content-Type', 'text/plain;')
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msg.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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object_from_message(str(msg), self.queue_public, quiet=True)
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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# Ensure that <TicketCC> is created
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for cc_email in cc_list:
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ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
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self.assertTrue(ticket_cc.ticket, ticket)
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self.assertTrue(ticket_cc.email, cc_email)
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self.assertTrue(ticket_cc.can_view, True)
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### end of the Ticket and TicketCCs creation ###
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# Reply message
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reply = email.message.Message()
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reply_message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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cc_list = ['bravo@example.net', 'charlie@foobar.com']
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reply.__setitem__('Message-ID', reply_message_id)
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reply.__setitem__('In-Reply-To', message_id)
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reply.__setitem__('Subject', self.ticket_data['title'])
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reply.__setitem__('From', submitter_email)
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reply.__setitem__('To', self.queue_public.email_address)
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reply.__setitem__('Cc', ','.join(cc_list))
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reply.__setitem__('Content-Type', 'text/plain;')
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reply.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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object_from_message(str(reply), self.queue_public, quiet=True)
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
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# Ensure that <TicketCC> is created
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for cc_email in cc_list:
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# Even after 2 messages with the same cc_list, <get> MUST return only
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# one object
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ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
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self.assertTrue(ticket_cc.ticket, ticket)
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self.assertTrue(ticket_cc.email, cc_email)
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def test_create_followup_from_email_with_invalid_message_id(self):
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"""
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Ensure that if a message is received with an invalid In-Reply-To ID and we
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can infer the original Ticket ID by the message's subject, the expected
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<TicketCC> instances are created
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"""
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### Ticket and TicketCCs creation ###
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msg = email.message.Message()
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message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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cc_list = ['bravo@example.net', 'charlie@foobar.com']
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msg.__setitem__('Message-ID', message_id)
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msg.__setitem__('Subject', self.ticket_data['title'])
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msg.__setitem__('From', submitter_email)
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msg.__setitem__('To', self.queue_public.email_address)
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msg.__setitem__('Cc', ','.join(cc_list))
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msg.__setitem__('Content-Type', 'text/plain;')
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msg.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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object_from_message(str(msg), self.queue_public, quiet=True)
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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# Ensure that <TicketCC> is created
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for cc_email in cc_list:
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ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
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self.assertTrue(ticket_cc.ticket, ticket)
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self.assertTrue(ticket_cc.email, cc_email)
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self.assertTrue(ticket_cc.can_view, True)
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### end of the Ticket and TicketCCs creation ###
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# Reply message
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reply = email.message.Message()
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reply_message_id = uuid.uuid4().hex
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submitter_email = 'foo@bar.py'
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cc_list = ['bravo@example.net', 'charlie@foobar.com']
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invalid_message_id = 'INVALID'
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reply_subject = 'Re: ' + self.ticket_data['title']
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reply.__setitem__('Message-ID', reply_message_id)
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reply.__setitem__('In-Reply-To', invalid_message_id)
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reply.__setitem__('Subject', reply_subject)
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reply.__setitem__('From', submitter_email)
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reply.__setitem__('To', self.queue_public.email_address)
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reply.__setitem__('Cc', ','.join(cc_list))
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reply.__setitem__('Content-Type', 'text/plain;')
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reply.set_payload(self.ticket_data['description'])
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email_count = len(mail.outbox)
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object_from_message(str(reply), self.queue_public, quiet=True)
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followup = FollowUp.objects.get(message_id=message_id)
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ticket = Ticket.objects.get(id=followup.ticket.id)
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self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
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# Ensure that <TicketCC> is created
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for cc_email in cc_list:
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# Even after 2 messages with the same cc_list, <get> MUST return only
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# one object
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ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
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self.assertTrue(ticket_cc.ticket, ticket)
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self.assertTrue(ticket_cc.email, cc_email)
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def test_create_ticket_public(self):
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email_count = len(mail.outbox)
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