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Adding HELPDESK_FOLLOWUP_TIME_CALCULATION_EXCLUDE_STATUSES setting

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Sam Splunks
2024-02-14 13:21:19 +00:00
parent 220f6d56a8
commit 90666a47ba
3 changed files with 17 additions and 2 deletions
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7
helpdesk/settings.py
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@@ -167,10 +167,15 @@ FOLLOWUP_TIME_SPENT_OPENING_HOURS = getattr(settings,
{})
# Holidays don't count for time_spent calculation
FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS= getattr(settings,
FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS = getattr(settings,
'HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS',
())
# Time doesn't count for listed ticket statuses
FOLLOWUP_TIME_CALCULATION_EXCLUDE_STATUSES = getattr(settings,
'HELPDESK_FOLLOWUP_TIME_CALCULATION_EXCLUDE_STATUSES',
())
############################
# options for public pages #
############################