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adding HELPDESK_STAFF_ONLY_TICKET_OWNERS and HELPDESK_STAFF_ONLY_TICKET_CC settings

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tschmidt
2012-01-17 13:40:44 -08:00
parent eb74f807d8
commit 949179ec2e
3 changed files with 23 additions and 3 deletions
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13
helpdesk/views/staff.py
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@ -216,10 +216,15 @@ def view_ticket(request, ticket_id):
return update_ticket(request, ticket_id)
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
else:
users = User.objects.filter(is_active=True).order_by('username')
return render_to_response('helpdesk/ticket.html',
RequestContext(request, {
'ticket': ticket,
'active_users': User.objects.filter(is_active=True).order_by('username'),
'active_users': users,
'priorities': Ticket.PRIORITY_CHOICES,
'preset_replies': PreSetReply.objects.filter(Q(queues=ticket.queue) | Q(queues__isnull=True)),
'tags_enabled': HAS_TAG_SUPPORT,
@ -749,7 +754,11 @@ def create_ticket(request):
form = TicketForm(initial=initial_data)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in User.objects.filter(is_active=True).order_by('username')]
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
else:
users = User.objects.filter(is_active=True).order_by('username')
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in users]
if helpdesk_settings.HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO:
form.fields['assigned_to'].widget = forms.HiddenInput()