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https://github.com/django-helpdesk/django-helpdesk.git
synced 2025-06-02 07:55:56 +02:00
Remove "classic" code path and always use datatables for ticket lists
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@ -106,9 +106,6 @@ HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = False
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LOGIN_URL = '/login/'
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LOGIN_URL = '/login/'
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LOGIN_REDIRECT_URL = '/login/'
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LOGIN_REDIRECT_URL = '/login/'
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# Turn off server-side processing for this local demo
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HELPDESK_USE_SERVERSIDE_PROCESSING = False
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# Database
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# Database
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# - by default, we use SQLite3 for the demo, but you can also
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# - by default, we use SQLite3 for the demo, but you can also
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# configure MySQL or PostgreSQL, see the docs for more:
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# configure MySQL or PostgreSQL, see the docs for more:
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@ -90,11 +90,6 @@ These changes are visible throughout django-helpdesk
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**Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
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**Default:** ``HELPDESK_ANON_ACCESS_RAISES_404 = False``
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- **HELPDESK_USE_SERVERSIDE_PROCESSING** If True, may improve performance by utilizing server-side processing of the full ticket list whenever performing queries on the ticket list. Set to False to restore the "classic" functionality using javascript.
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**Default:** ``HELPDESK_USE_SERVERSIDE_PROCESSING = True``
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Options shown on public pages
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Options shown on public pages
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-----------------------------
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-----------------------------
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@ -151,7 +151,3 @@ HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = getattr(
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# use https in the email links
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# use https in the email links
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HELPDESK_USE_HTTPS_IN_EMAIL_LINK = getattr(settings, 'HELPDESK_USE_HTTPS_IN_EMAIL_LINK', False)
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HELPDESK_USE_HTTPS_IN_EMAIL_LINK = getattr(settings, 'HELPDESK_USE_HTTPS_IN_EMAIL_LINK', False)
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# Asynchronous Datatables - Optional
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HELPDESK_USE_SERVERSIDE_PROCESSING = getattr(
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settings, 'HELPDESK_USE_SERVERSIDE_PROCESSING', True)
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@ -185,9 +185,6 @@
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<th>{% trans "Time Spent" %}</th>
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<th>{% trans "Time Spent" %}</th>
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</tr>
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</tr>
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</thead>
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</thead>
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{% if not server_side %}
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{% include 'helpdesk/ticket_list_table.html' %}
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{% endif %}
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</table>
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</table>
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<p><label>{% trans "Select:" %} </label>
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<p><label>{% trans "Select:" %} </label>
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@ -229,15 +226,6 @@
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{% block helpdesk_js %}
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{% block helpdesk_js %}
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<script src='{% static "helpdesk/filter.js" %}'></script>
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<script src='{% static "helpdesk/filter.js" %}'></script>
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<script>
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<script>
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{% if not server_side %}
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$('#ticketTable').DataTable({
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"language": {
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"emptyTable": "{% trans 'No Tickets Match Your Selection' %}"
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},
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"order": [],
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responsive: true
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});
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{% else %}
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function get_url(row)
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function get_url(row)
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{
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{
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return "{% url 'helpdesk:view' 1234 %}".replace(/1234/, row.id.toString());
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return "{% url 'helpdesk:view' 1234 %}".replace(/1234/, row.id.toString());
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@ -319,7 +307,7 @@
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]
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]
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});
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});
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})
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})
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{% endif %}
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$(document).ready(function()
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$(document).ready(function()
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{
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{
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$("#select_all_btn").click(function() {
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$("#select_all_btn").click(function() {
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@ -24,7 +24,6 @@ from django.utils.html import escape
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from django import forms
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from django import forms
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from django.utils import timezone
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from django.utils import timezone
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from django.views.generic.edit import FormView, UpdateView
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from django.views.generic.edit import FormView, UpdateView
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# For datatables serverside
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from django.core.cache import cache
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from django.core.cache import cache
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from helpdesk.lib import query_tickets_by_args
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from helpdesk.lib import query_tickets_by_args
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@ -972,13 +971,7 @@ def ticket_list(request):
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user_saved_queries = SavedSearch.objects.filter(Q(user=request.user) | Q(shared__exact=True))
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user_saved_queries = SavedSearch.objects.filter(Q(user=request.user) | Q(shared__exact=True))
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# Serverside processing on datatables is optional. Set
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# HELPDESK_USE_SERVERSIDE_PROCESSING to False in settings.py to disable
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if helpdesk_settings.HELPDESK_USE_SERVERSIDE_PROCESSING:
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cache.set('ticket_qs', ticket_qs)
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cache.set('ticket_qs', ticket_qs)
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context['server_side'] = True
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else:
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context['server_side'] = False
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return render(request, 'helpdesk/ticket_list.html', dict(
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return render(request, 'helpdesk/ticket_list.html', dict(
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context,
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context,
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