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UPDATED: Finished moving Message-Id field from <Ticket> to <FollowUp> model.

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Bruno Tikami
2016-02-16 17:10:13 -02:00
parent c2e9ee26af
commit be07fdff6c
5 changed files with 111 additions and 78 deletions
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86
helpdesk/tests/test_ticket_submission.py
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@ -2,14 +2,14 @@
import email
import uuid
from helpdesk.models import Queue, CustomField, Ticket, TicketCC
from helpdesk.models import Queue, CustomField, FollowUp, Ticket, TicketCC
from django.test import TestCase
from django.core import mail
from django.core.exceptions import ObjectDoesNotExist
from django.test.client import Client
from django.core.urlresolvers import reverse
from helpdesk.management.commands.get_email import ticket_from_message
from helpdesk.management.commands.get_email import object_from_message
try: # python 3
from urllib.parse import urlparse
@ -57,7 +57,7 @@ class TicketBasicsTestCase(TestCase):
submitter_email = 'foo@bar.py'
msg.__setitem__('Message-ID', message_id)
msg.__setitem__('subject', self.ticket_data['title'])
msg.__setitem__('Subject', self.ticket_data['title'])
msg.__setitem__('From', submitter_email)
msg.__setitem__('To', self.queue_public.email_address)
msg.__setitem__('Content-Type', 'text/plain;')
@ -65,12 +65,15 @@ class TicketBasicsTestCase(TestCase):
email_count = len(mail.outbox)
ticket_from_message(str(msg), self.queue_public, quiet=True)
ticket = Ticket.objects.get(title=self.ticket_data['title'], submitter_email_id=message_id)
object_from_message(str(msg), self.queue_public, quiet=True)
followup = FollowUp.objects.get(message_id=message_id)
ticket = Ticket.objects.get(id=followup.ticket.id)
self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
# As we have created an Ticket from an email, we notify the sender (+1) and the new and update queues (+2)
# As we have created an Ticket from an email, we notify the sender (+1)
# and the new and update queues (+2)
self.assertEqual(email_count + 1 + 2, len(mail.outbox))
@ -81,29 +84,35 @@ class TicketBasicsTestCase(TestCase):
"rfc_2822_cc" field when creating a <Ticket> instance.
"""
msg = email.message.Message()
message_id = uuid.uuid4().hex
submitter_email = 'foo@bar.py'
cc_list = ['bravo@example.net', 'charlie@foobar.com']
email_data = {
'Message-ID': message_id,
'cc': ['bravo@example.net', 'charlie@foobar.com'],
}
# Regular ticket from email creation process
self.ticket_data = {
'title': 'Test Ticket',
'description': 'Some Test Ticket',
'rfc_2822_cc': email_data.get('cc', [])
}
msg.__setitem__('Message-ID', message_id)
msg.__setitem__('Subject', self.ticket_data['title'])
msg.__setitem__('From', submitter_email)
msg.__setitem__('To', self.queue_public.email_address)
msg.__setitem__('Cc', ','.join(cc_list))
msg.__setitem__('Content-Type', 'text/plain;')
msg.set_payload(self.ticket_data['description'])
email_count = len(mail.outbox)
ticket_data = dict(queue=self.queue_public, **self.ticket_data)
ticket = Ticket.objects.create(**ticket_data)
object_from_message(str(msg), self.queue_public, quiet=True)
followup = FollowUp.objects.get(message_id=message_id)
ticket = Ticket.objects.get(id=followup.ticket.id)
self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
self.assertEqual(email_count, len(mail.outbox))
# As we have created an Ticket from an email, we notify the sender (+1)
# and the new and update queues (+2)
self.assertEqual(email_count + 1 + 2, len(mail.outbox))
# Ensure that <TicketCC> is created
for cc_email in email_data.get('cc', []):
for cc_email in cc_list:
ticket_cc = TicketCC.objects.get(ticket=ticket, email=cc_email)
self.assertTrue(ticket_cc.ticket, ticket)
self.assertTrue(ticket_cc.email, cc_email)
@ -115,29 +124,28 @@ class TicketBasicsTestCase(TestCase):
"rfc_2822_cc" field is provided when creating a <Ticket> instance.
"""
msg = email.message.Message()
message_id = uuid.uuid4().hex
submitter_email = 'foo@bar.py'
cc_list = ['null@example', 'invalid@foobar']
email_data = {
'Message-ID': message_id,
'cc': ['null@example', 'invalid@foobar'],
}
# Regular ticket from email creation process
self.ticket_data = {
'title': 'Test Ticket',
'description': 'Some Test Ticket',
'rfc_2822_cc': email_data.get('cc', [])
}
msg.__setitem__('Message-ID', message_id)
msg.__setitem__('Subject', self.ticket_data['title'])
msg.__setitem__('From', submitter_email)
msg.__setitem__('To', self.queue_public.email_address)
msg.__setitem__('Cc', ','.join(cc_list))
msg.__setitem__('Content-Type', 'text/plain;')
msg.set_payload(self.ticket_data['description'])
email_count = len(mail.outbox)
ticket_data = dict(queue=self.queue_public, **self.ticket_data)
ticket = Ticket.objects.create(**ticket_data)
self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
self.assertEqual(email_count, len(mail.outbox))
# Ensure that <TicketCC> is created
for cc_email in email_data.get('cc', []):
object_from_message(str(msg), self.queue_public, quiet=True)
ticket = Ticket.objects.get(title=self.ticket_data['title'])
# Ensure that <TicketCC> is created but the email field is not set
for cc_email in cc_list:
self.assertEquals(0, TicketCC.objects.filter(ticket=ticket, email=cc_email).count())
def test_create_ticket_public(self):