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* Fixed issue #25 - unknown charsets on incoming email caused problems. This

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fix causes multiple charsets to be used in decoding to avoid this problem. 
  Thank you to Paul Boehm for the patch.
This commit is contained in:
Ross Poulton 2008-11-18 00:24:37 +00:00
parent 77f3e71bd9
commit d5d692db45
1 changed files with 14 additions and 1 deletions
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15
management/commands/get_email.py
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@ -106,14 +106,26 @@ def process_queue(q):
server.logout()
def decodeUnknown(charset, string):
if not charset:
try:
string = string.decode('utf-8')
except:
string = string.decode('iso8859-1')
string = unicode(string)
return string
def ticket_from_message(message, queue):
# 'message' must be an RFC822 formatted message.
msg = message
message = email.message_from_string(msg)
subject = message.get('subject', _('Created from e-mail'))
subject = decodeUnknown(message.get_charset(), subject)
subject = subject.replace("Re: ", "").replace("Fw: ", "").strip()
sender = message.get('from', _('Unknown Sender'))
sender = decodeUnknown(message.get_charset(), sender)
sender_email = parseaddr(sender)[1]
@ -138,7 +150,8 @@ def ticket_from_message(message, queue):
name = part.get_param("name")
if part.get_content_maintype() == 'text' and name == None:
body = part.get_payload()
body = part.get_payload(decode=True)
body = decodeUnknown(part.get_charset(), body)
else:
if not name:
ext = mimetypes.guess_extension(part.get_content_type())