extern/django-helpdesk
1
0
Fork 1
mirror of https://github.com/django-helpdesk/django-helpdesk.git synced 2025-08-18 11:49:56 +02:00
Code Issues Packages Projects Releases Wiki Activity

Formatting fixes

Browse Source
This commit is contained in:
Christopher Broderick
2025-07-27 12:09:29 +01:00
parent 8776fa4d93
commit d81c5f8765
1 changed files with 9 additions and 4 deletions
Download Patch File Download Diff File Expand all files Collapse all files

11
helpdesk/update_ticket.py
View File

@@ -138,15 +138,20 @@ def process_email_notifications_for_ticket_update(
Sends email notifications when the ticket is updated in any way. Sends email notifications when the ticket is updated in any way.
""" """
template_prefix = get_email_template_prefix(reassigned, follow_up) template_prefix = get_email_template_prefix(reassigned, follow_up)
if helpdesk_settings.HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES or (public and ( if helpdesk_settings.HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES or (
public
and (
follow_up.comment follow_up.comment
or (follow_up.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))) or (follow_up.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))
)
): ):
# Use hard coded prefix for submitter updates on tickets for backwards compatibility # Use hard coded prefix for submitter updates on tickets for backwards compatibility
# TODO: possibly make the template prefix modification configurable # TODO: possibly make the template prefix modification configurable
messages_sent_to.update( messages_sent_to.update(
ticket.send( ticket.send(
{"submitter": ("update_submitter", context),}, {
"submitter": ("update_submitter", context),
},
dont_send_to=messages_sent_to, dont_send_to=messages_sent_to,
fail_silently=True, fail_silently=True,
files=files, files=files,