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Formatting fixes

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This commit is contained in:
Christopher Broderick
2025-07-27 12:09:29 +01:00
parent 8776fa4d93
commit d81c5f8765
1 changed files with 9 additions and 4 deletions
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13
helpdesk/update_ticket.py
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@@ -138,15 +138,20 @@ def process_email_notifications_for_ticket_update(
Sends email notifications when the ticket is updated in any way. Sends email notifications when the ticket is updated in any way.
""" """
template_prefix = get_email_template_prefix(reassigned, follow_up) template_prefix = get_email_template_prefix(reassigned, follow_up)
if helpdesk_settings.HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES or (public and ( if helpdesk_settings.HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES or (
follow_up.comment public
or (follow_up.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))) and (
follow_up.comment
or (follow_up.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))
)
): ):
# Use hard coded prefix for submitter updates on tickets for backwards compatibility # Use hard coded prefix for submitter updates on tickets for backwards compatibility
# TODO: possibly make the template prefix modification configurable # TODO: possibly make the template prefix modification configurable
messages_sent_to.update( messages_sent_to.update(
ticket.send( ticket.send(
{"submitter": ("update_submitter", context),}, {
"submitter": ("update_submitter", context),
},
dont_send_to=messages_sent_to, dont_send_to=messages_sent_to,
fail_silently=True, fail_silently=True,
files=files, files=files,