Fixes issue #52: Add message to search screen if system is running sqlite.

README

@@ -39,6 +39,9 @@ case-insensitive searches. It's recommended that you use PostgreSQL or MySQL
 if possible. For more information, see this note in the Django documentation:
 http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching
 
+When you try to do a keyword search using sqlite, a message will be displayed
+to alert you to this shortcoming. There is no way around it, sorry.
+
 #########################
 3. Upgrading from previous versions
 #########################

templates/helpdesk/ticket_list.html

@@ -111,6 +111,7 @@ $(document).ready(function() {
 </form>
 </div>
 
+{{ search_message|safe }}
 <table width='100%'>
 <tr class='row_tablehead'><td colspan='7'>{% trans "Tickets" %}</td></tr>
 <tr class='row_columnheads'><th>#</th><th>{% trans "Pr" %}</th><th>{% trans "Title" %}</th><th>{% trans "Queue" %}</th><th>{% trans "Status" %}</th><th>{% trans "Created" %}</th><th>{% trans "Owner" %}</th></tr>

views/staff.py

@@ -386,6 +386,10 @@ def ticket_list(request):
 
     tickets = apply_query(Ticket.objects.select_related(), query_params)
 
+    search_message = ''
+    if context.has_key('query') and settings.DATABASE_ENGINE.startswith('sqlite'):
+        search_message = _('<p><strong>Note:</strong> Your keyword search is case sensitive because of your database. This means the search will <strong>not</strong> be accurate. By switching to a different database system you will gain better searching! For more information, read the <a href="http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching">Django Documentation on string matching in SQLite</a>.')
+
     import cPickle
     from helpdesk.lib import b64encode
     urlsafe_query = b64encode(cPickle.dumps(query_params))
@@ -403,6 +407,7 @@ def ticket_list(request):
             user_saved_queries=user_saved_queries,
             query_params=query_params,
             from_saved_query=from_saved_query,
+            search_message=search_message,
         )))
 ticket_list = staff_member_required(ticket_list)