* Added i18n hooks, eg _() and {% trans %} tags around all helpdesk-generated

text to assist with future translation efforts. I've no doubt missed a few.
  Also we don't have a "Change Language" view in here, unsure if this should
  be a helpdesk function or a function of the parent project.
* Updated svn:ignore to ignore .pyc files
* Added new function to replace cursor.dictfetchall() which is available in
  psycopg1 but not psycopg2. New function should work across other database
  systems, but is untested.

lib.py

@@ -184,3 +184,20 @@ def bar_chart(data):
     chart_url += '&chxl=0:|%s|1:|0|%s' % ('|'.join(column_headings), max) # Axis Label Text
 
     return chart_url
+
+def query_to_dict(results, descriptions):
+    """ Replacement method for cursor.dictfetchall() as that method no longer
+    exists in psycopg2, and I'm guessing in other backends too.
+    
+    Converts the results of a raw SQL query into a list of dictionaries, suitable 
+    for use in templates etc. """
+    output = []
+    for data in results:
+        row = {}
+        i = 0
+        for column in descriptions:
+            row[column[0]] = data[i]
+            i += 1
+
+        output.append(row)
+    return output