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Implement webhooks. Fixes #264

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Timothy Hobbs
2023-12-02 18:09:34 +00:00
parent 5e1fb838cb
commit e708281dcd
10 changed files with 294 additions and 7 deletions
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3
helpdesk/email.py
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@ -21,6 +21,7 @@ from email.message import EmailMessage, MIMEPart
from email.utils import getaddresses
from email_reply_parser import EmailReplyParser
from helpdesk import settings
from helpdesk import webhooks
from helpdesk.exceptions import DeleteIgnoredTicketException, IgnoreTicketException
from helpdesk.lib import process_attachments, safe_template_context
from helpdesk.models import FollowUp, IgnoreEmail, Queue, Ticket
@ -616,6 +617,8 @@ def create_object_from_email_message(message, ticket_id, payload, files, logger)
"Message seems to be auto-reply, not sending any emails back to the sender")
else:
send_info_email(message_id, f, ticket, context, queue, new)
if not new:
webhooks.notify_followup_webhooks(f)
return ticket