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Initial shot at custom fields on Ticket model. Manage these fields via Django admin.

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Ross Poulton
2011-02-02 11:22:46 +00:00
parent 723b4f1881
commit ebe0382725
5 changed files with 253 additions and 20 deletions
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118
helpdesk/forms.py
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@ -15,7 +15,7 @@ from django.contrib.auth.models import User
from django.utils.translation import ugettext as _
from helpdesk.lib import send_templated_mail
from helpdesk.models import Ticket, Queue, FollowUp, Attachment, IgnoreEmail, TicketCC
from helpdesk.models import Ticket, Queue, FollowUp, Attachment, IgnoreEmail, TicketCC, CustomField, TicketCustomFieldValue
from helpdesk.settings import HAS_TAG_SUPPORT
class EditTicketForm(forms.ModelForm):
@ -93,6 +93,56 @@ class TicketForm(forms.Form):
'ticket'),
)
def __init__(self, *args, **kwargs):
"""
Add any custom fields that are defined to the form
"""
super(TicketForm, self).__init__(*args, **kwargs)
for field in CustomField.objects.all():
instanceargs = {
'label': field.label,
'help_text': field.help_text,
'required': field.required,
}
if field.data_type == 'varchar':
fieldclass = forms.CharField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'text':
fieldclass = forms.CharField
instanceargs['widget'] = forms.Textarea
instanceargs['max_length'] = field.max_length
elif field.data_type == 'integer':
fieldclass = forms.IntegerField
elif field.data_type == 'decimal':
fieldclass = forms.DecimalField
instanceargs['decimal_places'] = field.decimal_places
instanceargs['max_digits'] = field.max_length
elif field.data_type == 'list':
fieldclass = forms.ChoiceField
choices = []
for line in field.list_values.split("\n"):
choices.append((line, line))
instanceargs['choices'] = choices
elif field.data_type == 'boolean':
fieldclass = forms.BooleanField
elif field.data_type == 'date':
fieldclass = forms.DateField
elif field.data_type == 'time':
fieldclass = forms.TimeField
elif field.data_type == 'datetime':
fieldclass = forms.DateTimeField
elif field.data_type == 'email':
fieldclass = forms.EmailField
elif field.data_type == 'url':
fieldclass = forms.URLField
elif field.data_type == 'ipaddress':
fieldclass = forms.IPAddressField
elif field.data_type == 'slug':
fieldclass = forms.SlugField
self.fields['custom_%s' % field.name] = fieldclass(**instanceargs)
def save(self, user):
"""
Writes and returns a Ticket() object
@ -119,6 +169,15 @@ class TicketForm(forms.Form):
except User.DoesNotExist:
t.assigned_to = None
t.save()
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
field_name = field.replace('custom_', '')
customfield = CustomField.objects.get(name=field_name)
cfv = TicketCustomFieldValue(ticket=t,
field=customfield,
value=value)
cfv.save()
f = FollowUp( ticket = t,
title = _('Ticket Opened'),
@ -249,6 +308,54 @@ class PublicTicketForm(forms.Form):
help_text=_('You can attach a file such as a document or screenshot to this ticket.'),
)
def __init__(self, *args, **kwargs):
"""
Add any custom fields that are defined to the form
"""
super(PublicTicketForm, self).__init__(*args, **kwargs)
for field in CustomField.objects.filter(staff_only=False):
instanceargs = {
'label': field.label,
'help_text': field.help_text,
'required': field.required,
}
if field.data_type == 'varchar':
fieldclass = forms.CharField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'text':
fieldclass = forms.TextField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'integer':
fieldclass = forms.IntegerField
elif field.data_type == 'decimal':
fieldclass = forms.DecimalField
instanceargs['decimal_places'] = field.decimal_places
instanceargs['max_digits'] = field.max_length
elif field.data_type == 'list':
fieldclass = forms.ChoiceField
choices = ()
for line in field.choices:
choices.append((line, line))
instanceargs['choices'] = choices
elif field.data_type == 'boolean':
fieldclass = forms.BooleanField
elif field.data_type == 'date':
fieldclass = forms.DateField
elif field.data_type == 'time':
fieldclass = forms.TimeField
elif field.data_type == 'datetime':
fieldclass = forms.DateTimeField
elif field.data_type == 'email':
fieldclass = forms.EmailField
elif field.data_type == 'url':
fieldclass = forms.URLField
elif field.data_type == 'ipaddress':
fieldclass = forms.IPAddressField
elif field.data_type == 'slug':
fieldclass = forms.SlugField
self.fields['custom_%s' % field.name] = fieldclass(**instanceargs)
def save(self):
"""
Writes and returns a Ticket() object
@ -268,6 +375,15 @@ class PublicTicketForm(forms.Form):
t.save()
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
field_name = field.replace('custom_', '')
customfield = CustomField.objects.get(name=field_name)
cfv = TicketCustomFieldValue(ticket=t,
field=customfield,
value=value)
cfv.save()
f = FollowUp(
ticket = t,
title = _('Ticket Opened Via Web'),