5 Commits

Author	SHA1	Message	Date
Ross Poulton	1524c37941	* Add queue-based automatic ticket escalation	2008-01-16 04:38:24 +00:00
Ross Poulton	eff97073fb	* Remove dependency on markdown ... * Use nicEditor in 'create ticket' screens to allow HTML entry.	2008-01-16 03:23:43 +00:00
Ross Poulton	423b455fc1	Minor readme updates	2008-01-14 23:12:27 +00:00
Ross Poulton	5052d40876	* Add htdocs (including jquery & nicEdit; need to sort out licensing) ... * Update readme to reflect htdocs usage.	2008-01-08 00:02:52 +00:00
Ross Poulton	10158056b6	* Add README and LICENSE files ... * Add e-mail templates for submitter-based emails * Add send_multipart_email() to lib.py - sends HTML/plain emails * Add 'Take' link to unassigned tickets on ticket detail view * Add Description to ticket detail view * When resolving ticket, copy comment into ticket resolution * Display resolution and 'Accept & Close' link on ticket detail view * Create scripts/ folder * Added POP/IMAP details to Queue model * Added get_email.py; polls POP/IMAP boxes & creates ticket * Added keyword search functionality	2008-01-07 20:22:13 +00:00