519236c288
Merge 0.2.15 bugfixes
2019-03-09 19:00:06 -05:00
c314d515c1
Fix PEP8 in url.py changes
2019-03-09 18:42:10 -05:00
d42fc23e08
Fix password change URLs and add basic templates, to address #734
2019-03-09 18:38:24 -05:00
e96f1559e7
Add celery task for get_email
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Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
75632ddae4
Login wall systems settings page
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Fixes #642
2018-09-12 14:43:57 +02:00
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
e373d5b9d8
Merge pull request #636 from auto-mat/rss-permissions
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Only staff users should be given access to the RSS feeds
2018-09-03 18:52:16 -04:00
58cc18d049
Only staff users should be given access to the RSS feeds
2018-09-03 20:29:22 +02:00
4526d7c537
Fixed login/logout for Django 2.1.
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In django.contrib.auth.views, the login and logout funcs are removed as of Django 2.1. Helpdesk's urls.py needs to be updated to use the LoginView and LogoutView classes instead, which were introduced in Django 1.11.
2018-08-19 18:59:08 -07:00
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
53ed0d3a2c
Remove all the deprecated API related files and references
2016-10-29 08:50:13 +02:00
89a6ae01b8
Fixing style (according to branch 'autocodestyle') + quicktest
2016-10-24 08:04:31 +02:00
24d88be8d9
Initial general clean-up of stuff
2016-10-21 17:14:12 +02:00
3b181e87ef
Fix inconsistent indentation
2016-10-20 11:43:22 +07:00
3a0f08046e
using helpdesk app_name and droping helpdesk_ prefix
2015-12-22 10:27:03 +01:00
2da16c511c
updates to remove Django 1.10 deprecation warnings in Django 1.9:
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- use of patterns() in urls.py is deprecated
- render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7
2015-12-10 13:36:24 +01:00
c711a54d8d
Merge commit '21e46f010dfecea1562a4d2b308fd78b71fec8a0' into no-admin-url
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Conflicts:
helpdesk/urls.py
2014-07-21 21:38:40 +02:00
978c0665b8
Custom User model changes.
2014-07-15 14:02:31 -07:00
51114c8029
RSS feed not working for user name with @ in it. Fixes issue
2013-11-14 20:34:39 +00:00
a4b3185525
fix urls.py for django 1.3 compatibility
2013-03-18 11:58:07 -07:00
ca1c6a270c
compatibility fixes for django 1.5
2013-03-18 10:57:39 -07:00
2f1b74316f
new option 'HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP' which allows superusers
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to delete individual followups (so you don't have to go to the admin).
(by @kotowicz in a2a5b10b2d
2012-08-07 23:32:45 +10:00
776d88dbd6
RSS feeds not working for users with periods in their name. Fixes issue #30 , thanks @tsanecki
2012-08-07 20:32:23 +10:00
9f0e07f5e6
Add Django 1.4 support - remove old feeds import (no longer required) and add Timezone support. Fixes #135 .
2012-05-11 17:02:55 +10:00
89b8267d84
Fix RSS feeds for post-Django 1.2. Closes #129 .
2012-04-25 17:55:38 +10:00
71dcfb6f37
Replacing undocumented ADMIN_URL setting
2012-04-20 00:02:28 +02:00
5a92dafbdc
new option: 'HELPDESK_FOOTER_SHOW_CHANGE_LANGUAGE_LINK'
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If activated, a 'change language' link will be shown in the footer.
You need to add this line to your 'urlpatterns' variable in your
urls.py file:
(r'^i18n/', include('django.conf.urls.i18n'))
2011-11-27 09:26:56 +01:00
cb34b1933a
make django-helpdesk more customizable + bug fixes:
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- look at settings.py for all new options regarding customization.
- settings can be accessed inside the templates via the new
templatetag 'load_helpdesk_settings'
- allow editing of personal followups, but only if followup does not
contain any ticketchanges - otherwise this information is lost after
the editing.
- add 'delete' link to attachments
- link to list of closed tickets in queue overview
- add 'closed & resolved' section to dashboard
- hide 'pre-set reply' box if no pre-set replies are found.
- use 'SelectDateWidget' for custom DateField
- fix how we update followups so that attachments don't get deleted
- fix bug where resolution emails contained the solution 'None'
- fix stats crashing bug
- fix locale bug
2011-11-19 09:34:07 +01:00
acbcfebef5
Update urlconf to recognise KB category slugs that include numbers. Closes #68 .
2011-11-05 01:23:35 +00:00
e73f45e4f6
Added ability to turn of KB (my business doesn't need it)
2011-06-09 11:24:33 -04:00
8b6fbd8965
Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43
2011-05-10 19:27:11 +10:00
1aba9e2475
Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13 .
2011-02-02 08:05:33 +00:00
97886abc76
Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131 ; Github issue #5 . Thanks to Google user 'alecs.box' for the patch.
2011-01-29 06:02:03 +00:00
7654de9d28
Change references to Jutda Helpdesk to django-helpdesk as that should
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be the real name for this project IMHO.
2011-01-25 23:08:41 +00:00
53327eb66a
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
2011-01-25 23:02:00 +00:00
