bbe
ad55d54f2d
Update french translations
2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b
Create test for the merge view
2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff
Add assigned_to attribute to be merged
2020-10-30 23:12:09 +01:00
bbe
41b5715b7d
Add comments and refactor variables names
2020-10-30 22:19:21 +01:00
bbe
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
...
Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
bbe
da5028d51a
Redirect e-mail for a merged ticket to the ticket it has been merged to
2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e
Show line breaks in custom field values (when multi lines)
2020-10-30 19:58:01 +01:00
bbe
e8f6756750
Add newline in text part before the footer when sending mail
2020-10-30 19:57:23 +01:00
bbe
5fce1964de
Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context.
2020-10-30 19:56:38 +01:00
bbe
41c1e765c2
add default empty when a ticket custom field value is null
2020-10-29 23:33:22 +01:00
bbe
49735dbcda
Reformat ticket page and show in which ticket it has been merged to
2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b
Add merged_to information to ticket
2020-10-29 23:29:16 +01:00
bbe
64a3b146d3
Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master
2020-10-23 16:40:13 +02:00
bbe
58a5387779
Show Due date on public view ticket if it is set.
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Also change default to empty string when a custom field value is None.
2020-10-23 16:24:35 +02:00
bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
bbe
dc503b0437
Fix #739
2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master
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Display custom fields with bootstrap `form-control` css class
2020-10-20 12:11:10 -04:00
bbe
ea558d71f3
Display custom fields with bootstrap form-control
css class
2020-10-20 11:51:55 +02:00
Garret Wassermann
c0f1370974
Remove merge text accidentally left in, for #889
2020-10-15 14:35:33 -04:00
Garret Wassermann
46b7f78968
Update web dependencies: jquery, fontawesome, bootstrap
2020-10-14 23:41:43 -04:00
alligatorbait
eca0f16806
bug fix data may be referenced when not set
2020-10-14 16:58:37 -06:00
alligatorbait
628b734451
bug fix ak.baseurl set before ak initialized
2020-10-14 16:46:41 -06:00
Tom Weber
b33ee08d5d
customizable navigation header template available for override
2020-10-13 20:12:09 -06:00
Tom Weber
14b53bb498
Updated references to functions being tested and corrected test named test_get_email_quiet_option
2020-10-13 18:30:01 -06:00
Thomas Weber
58a23fed13
Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
2020-10-13 13:01:18 -06:00
Thomas Weber
d3cb9fdf23
Corrected date_created field to current created field as it exists in models.py
2020-10-13 11:20:58 -06:00
Thomas Weber
39d810778a
filter import updated to Django recommended syntax, changed to decorator, and only filter user field if authenticated
2020-10-13 11:20:09 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master
2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master
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Fix errors on 0.3.x branch especially relating to django 3.x
2020-10-13 03:35:42 -04:00
alligatorbait
937a048a9b
Updated load static in templates to current syntax
2020-10-12 16:30:25 -06:00
alligatorbait
f9f975932b
available_attrs was removed from Django as it was only used as a Python 2 bug workaround
2020-10-12 16:11:07 -06:00
alligatorbait
e50225a67c
remove missing import and usage of apply_query
2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6
Merge bugfixes from 0.2.23-devel
2020-10-12 03:19:46 -04:00
Garret Wassermann
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations
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Missing Migrations for 0.2.22 for boolean fields
2020-10-11 13:22:35 -04:00
Jay Turner
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models
2020-10-10 13:28:27 +01:00
Benbb96
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6
Fix an error when creating a ticket with a submitter email that is shared by multiple users
2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137
Fix the call the user setting for tickets per page
2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a
Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore.
2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bbe
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4
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Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 13:11:32 -04:00
typonaut
ff171e3c38
Update kb_item.html
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Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html
...
Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 18:02:20 +01:00
chris hellberg
c66d523f66
Added endblock statement to ticket_list.html
2020-08-18 11:55:45 -04:00
chris hellberg
e6847e916e
added cancel changes button to edit ticket page
2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2
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Update kb_category.html - space after colon in H2 heading.
2020-08-15 13:28:06 -04:00
typonaut
604306d738
Update kb_item.html
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Fixed a minor typo: space after colon in H2 heading
2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html
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Fixed a minor typo: space after colon in H2 heading.
2020-08-15 16:28:29 +01:00
Timothy Hobbs
ba321462c3
Attempted fix for #849
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Probably fixes #849
2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d
Rename and document the maximum email attachment size setting, to address #846
2020-07-30 02:54:03 -04:00
Garret Wassermann
981eb323c2
Try a real fix for #832 , parse comma in email sender
2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8
fix Chinese spell and add some messages
2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef
Better handling of sender email
2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438
Pycodestyle fixes
2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d
Use python getadddresses() function to better handle UTF-8, to address #832
2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0
Set default attachment permissions to 0700, to address #591
2020-07-27 19:50:25 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method
2020-07-20 16:43:55 +02:00
Garret Wassermann
fcde14b82c
Fix pycodestyle warnings
2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184
ensure log handler is freed, #844
2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler
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fix<process_email>: free the log file handler after it's not used anymore
2020-07-20 07:58:05 -04:00
Garret Wassermann
ee4b32254f
Merge pull request #837 from Benbb96/patch-1
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Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
2020-07-07 11:53:13 -04:00
Benbb96
95feded289
Update ticket_list.html
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Fix Keyword filter box which didn't show up even if it is in saved query.
2020-07-07 11:04:31 +02:00
bbe
d961b2b692
Fix KnowledgeBase item score
2020-06-29 14:47:37 +02:00
Benbb96
1765eb7004
Update ticket_list.html
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Fix javascript buttons for bulk select all/none/inverse
2020-06-19 10:05:29 +02:00
bbe
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
bbe
bec486817c
Add "Shared" to translation
2020-06-10 11:35:45 +02:00
bbe
4cdea81ae7
Fix a bug with the field label in the ticket form creation. It was translated twice.
2020-06-09 17:31:31 +02:00
bbe
5775de5c4e
Add "here" word in translations
2020-06-09 16:29:18 +02:00
bbe
220566caf3
Compile French Translations
2020-06-09 16:21:38 +02:00
bbe
25a2e5130b
Update French Translations
2020-06-09 16:18:09 +02:00
bbe
812f711da7
Fix HTML format error in french templates.
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Change the date format.
Replace Unknown by Inconnu.
Remove extra whitespace.
Correct some french translations.
Correct an error in the "closed_cc" template for every languages.
2020-06-05 11:26:41 +02:00
Tom Bernens
7dcbe69090
missing a couple "
2020-06-01 17:52:20 -07:00
Tom Bernens
041f707dba
forgot end with
2020-06-01 17:50:42 -07:00
Tom Bernens
5f910a72e0
forgot an add
2020-06-01 17:49:50 -07:00
Tom Bernens
1ea2a9cba9
no message
2020-06-01 17:49:10 -07:00
Tom Bernens
9461705591
I was over thinking that
2020-06-01 17:47:54 -07:00
Tom Bernens
a85223e7a5
only create the control if the page number is in the paginator range
2020-06-01 17:20:11 -07:00
Tom Bernens
c854ff764a
add -5?
2020-06-01 17:11:33 -07:00
Tom Bernens
b1914bad14
template language arithmatic
2020-06-01 17:08:30 -07:00
Tom Bernens
df6a8a3778
add first and last page controls
2020-06-01 17:06:44 -07:00
Tom Bernens
d9cb76d491
django template syntax (as instead of =)
2020-06-01 16:50:20 -07:00
Tom Bernens
050a65e6df
reduce this to only ever show 11 pages (5 before and 5 after the current + the current))
2020-06-01 16:49:13 -07:00
Tom Bernens
e1b9906fd0
forgot some '%' cause im a big 'ol dummy
2020-06-01 16:22:16 -07:00
Tom Bernens
e10ffce24a
more safely get the user setting for tickets per page
2020-06-01 16:20:33 -07:00
Tom Bernens
03760a921e
initial commit
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staff.py changes:
import django core paginator libs
get user setting for tickets per page
get http GET variables for page selection on three tables
use django paginator to get current page tickets only, and pass those to dashboard.html instead of all tickets
dashboard.html changes:
assign the correct HTTP GET argument to each table
tickets.html changes:
add pagination controls below table div, and pass HTTP GET args back to the URL when clicked
2020-06-01 16:14:55 -07:00
Garret Wassermann
3ab599d141
Merge pull request #816 from kajala/feature/l10n-fi
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Finnish (fi) translation
2020-04-22 07:08:44 -04:00
Jani Kajala
96f631f1c5
"Overview" not using trans in templates dashboard.html, kb_index.html, ticket_list.html
2020-04-21 16:25:26 -05:00
Jani Kajala
dcf5b8acf9
Finnish (fi) email templates to emailtemplate.json
2020-04-21 16:04:13 -05:00
Jani Kajala
272768d2c8
Finnish (fi) .po localization
2020-04-21 16:03:49 -05:00
Garret Wassermann
8a521d563b
Fix pycodestyle error
2020-04-15 07:42:52 -04:00
Garret Wassermann
5ad0743722
Merge in 0.2.21 bugfix
2020-04-15 07:38:52 -04:00
Garret Wassermann
19895921a5
Merge pull request #805 from nitr0man/0.2.x
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Fill followup user field if authenticated user submits ticket
2020-04-15 06:46:55 -04:00
Mike Hoolehan
266775dbf6
Update get_email.py
2020-03-18 09:11:48 +02:00
Garret Wassermann
0e9358e61b
Merge pull request #803 from auto-mat/teams
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Add Teams functionality, using pinax-teams
2020-03-04 01:02:40 -05:00
Andrew Denisenko
2f4d91c22d
Fill followup user field if authenticated user submits ticket
2020-03-03 23:39:02 +02:00
Petr Dlouhý
81f835b77b
fix KBItem choose form
2020-02-27 11:54:04 +01:00
Petr Dlouhý
29e73158b4
make question stronger
2020-02-26 10:49:28 +01:00
Petr Dlouhý
782dd86680
add doctype to iframes
2020-02-26 10:49:28 +01:00
Petr Dlouhý
64db14148f
add KBCategory.public in admin list_display
2020-02-26 10:49:28 +01:00
Petr Dlouhý
e448491bf1
more blocks to the KB_category_base template, HTML validity fixes
2020-02-26 10:23:11 +01:00
Petr Dlouhý
93e82f5469
allow KBItems to be disabled for users
2020-02-25 14:46:21 +01:00
Petr Dlouhý
d0aafd6135
add KBitem.order to allow ordering items
2020-02-25 14:43:10 +01:00
Petr Dlouhý
5a594b7436
add KBCategory.name, improve KBCategory admin
2020-02-25 14:36:18 +01:00
Petr Dlouhý
07d6ee7f87
fix typo
2020-02-25 14:36:18 +01:00
Petr Dlouhý
cdddc79998
make Knowledge Base templates more flexibly overidable
2020-02-25 14:36:11 +01:00
Arkadiy Korotaev
1643a45457
fix<process_email>: free the log file handler after it's not used anymore
2020-02-12 20:53:00 +01:00
Timothy Hobbs
28531144db
Use default str for displaying kbitems in filter view
2020-02-11 17:11:41 +01:00
Timothy Hobbs
3d7860b5a3
pycodestyle fixes
2020-02-11 16:47:33 +01:00
Timothy Hobbs
bb9d886eea
Fix query by uncatigorized
2020-02-11 16:44:18 +01:00
Timothy Hobbs
74450e900a
Add team to kbitem admin table
2020-02-11 15:35:40 +01:00
Timothy Hobbs
2a3272914c
Show kbitem categories in kbitem string representation
2020-02-11 15:20:16 +01:00
Arkadiy Korotaev
354debb618
fix<public>: Public ticket creation form improvements
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Update forms.py and views/public.py to physically delete form fields
instead of just hiding them if default values for queue, date and priority are provided.
+ some bugfixes
+ code and stale imports removal
+ fix pep8 errors
2020-02-06 10:10:07 +01:00
Timothy Hobbs
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a
Assign KBItems to teams
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This allows you to only show on the dashboard those tickets which belong to a
given user's team.
2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7
Do not include resolved tickets in default ticket query
2020-01-27 17:56:49 +01:00
Timothy Hobbs
ecbb91b861
Private kb categories
2020-01-27 17:37:59 +01:00
Timothy Hobbs
0395f26d6c
Don't show vote counts if there are no votes
2020-01-27 17:02:20 +01:00
Timothy Hobbs
9963a3fe5d
Fix utf decoding bug in email parsing code
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For some reason mozilla thunderbird sometimes marks email parts as 8bit
even though they are utf-8. I guess the best way to work around this is
to add a try-catch block because this really cannot be predicted.
2020-01-23 16:00:01 +01:00
Timothy Hobbs
2f8b4acf64
Fix pycodestyle errors
2020-01-20 14:17:23 +01:00
Timothy Hobbs
90621f575d
Fix ironic ticket creation loop when submitter email == queue email
2020-01-20 13:23:32 +01:00
Timothy Hobbs
df94b56b07
Fix success view
2020-01-20 13:23:32 +01:00
Timothy Hobbs
cd019d1128
Improvements to iframe workflow
2020-01-20 13:23:32 +01:00
Timothy Hobbs
07a42e07f8
Made iframe ticket submit view CSRF exempt. Hopefully this is secure!
2020-01-20 13:23:31 +01:00
Timothy Hobbs
4c1fda5991
Fix iframe views so they actually can be displayed
2020-01-20 13:23:31 +01:00
Timothy Hobbs
5da7069dbd
Add submitter email to ticket list
2020-01-20 13:23:31 +01:00
Timothy Hobbs
ebd876d0e2
Remove deprecated ticket_list_table.html file
2020-01-20 13:23:31 +01:00
Timothy Hobbs
aea091b30c
Remove duplicate entries from django ticket query
2020-01-20 13:23:31 +01:00
Timothy Hobbs
a1b9d18557
Update Czech translation
2020-01-20 13:23:31 +01:00
Timothy Hobbs
0b50b14449
Add kb tests
2020-01-20 13:23:31 +01:00
Timothy Hobbs
b20f600db2
KB UX improvements
2020-01-20 13:23:31 +01:00
Timothy Hobbs
c254336c57
Fix to voting code, downvoted_by field should be readonly
2020-01-20 13:23:31 +01:00
Timothy Hobbs
05bd852799
Fix pycodestyle errors
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0
Add iframe view of KB categories
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6579ac0e6f
Associate tickets with KB items
2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f
Redo KB categories as accordion view
2020-01-20 13:23:17 +01:00
Timothy Hobbs
c95b24780e
Fix voting for logged in users. Voting still broken for anon users
2020-01-20 13:22:45 +01:00
Timothy Hobbs
5f29bb632e
Associate queues with KB categories
2020-01-20 13:22:45 +01:00
Timothy Hobbs
606098d947
Fix field hiding and setting code for ticket submition qargs
2020-01-20 13:22:45 +01:00
Timothy Hobbs
133075f045
Fix #698
2020-01-20 13:22:45 +01:00
Timothy Hobbs
38cedca541
Can now hide custom fields using query param in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281
Add ability to autoset custom fields in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
810184298f
Include custom fields in public ticket form
2020-01-20 13:22:44 +01:00
Timothy Hobbs
aadfe08504
Add iframe supporting view for submitting tickets
2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66
Add ability to hide fields in public ticket submission form using kwargs
2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a
Django <2 is no longer supported
2020-01-20 13:03:44 +01:00