Sam Splunks
3e6e39fc39
Fixing missing capitalized Q_OPEN_STATUSES variable
2024-02-01 15:43:56 +01:00
Sam Splunks
ab2c2f79a4
Allow Tickets status choices customization
2024-02-01 15:38:02 +01:00
Martin Whitehouse
25542f929e
Initial isort configuration
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Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting
2022-07-12 12:34:19 +02:00
Nick McCullum
358080926c
Added Django 4 support.
2022-03-16 22:29:09 -04:00
Alexander Skvortsov
84456aca23
Fixed syntax error
2020-01-06 20:23:35 -05:00
Garret Wassermann
c97483deff
Merge 0.2.14 bugfixes
2019-02-15 19:44:41 -05:00
Jay Turner
72d35232a1
Fix key errors
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KeyError: 'verboseescalation' comes up if the key isn't defined.
2019-02-03 18:03:27 +00:00
Jay Turner
d3c4d14a40
AttributeError: 'Command' object has no attribute 'option_list'
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There is a bug in the command in which option_list doesn't exist and thus, cannot be added to.
2019-02-03 17:59:17 +00:00
Garret Wassermann
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Alex Barcelo
30e3aa55aa
almost auto-fix on misc files
2016-10-23 22:09:17 +02:00
Alex Barcelo
24d88be8d9
Initial general clean-up of stuff
2016-10-21 17:14:12 +02:00
Bruno Tikami
2efe8255c5
UPDATED: print statements to be Python 3.x compatible
2016-03-01 17:01:58 -03:00
Ross Poulton
53273e3794
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
2013-01-23 11:35:18 +11:00
Alex Garel
ab84017dd5
more fixes on templated mail and safe context
2011-11-09 16:37:37 +01:00
Ross Poulton
090685b6d9
Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
2011-04-19 23:02:33 +00:00
Ross Poulton
8435a665b1
Fix to issue #16 : escalate_tickets fails with an error due to conflicting command-line arguments
2011-02-02 07:49:44 +00:00
Ross Poulton
46d8e6284e
Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148 ; Github #8 )
2011-01-29 05:52:24 +00:00
Ross Poulton
53327eb66a
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
2011-01-25 23:02:00 +00:00
