Commit Graph

191 Commits

Author SHA1 Message Date
Sam Splunks
8b53ef9505
Passing ticket status flow logic to Ticket model 2024-02-05 10:58:42 +01:00
Sam Splunks
ab2c2f79a4
Allow Tickets status choices customization 2024-02-01 15:38:02 +01:00
Sam Splunks
3e791d98fa Explicit property naming 2024-01-22 14:39:53 +00:00
Sam Splunks
3537ec7447 Customization of Ticket PRIORITY_CHOICES in project settings 2024-01-22 14:30:44 +00:00
Timothy Hobbs
7aa7f0eca2 Fix custom field sending in new ticket webhook 2023-12-27 19:39:12 +00:00
fazledyn-or
11327e7469 Added the default permission in settings.py 2023-10-11 11:50:56 +06:00
fazledyn-or
90bcac954f Fixed file permission(s) in models.py/attachment_path 2023-10-06 17:33:18 +06:00
Benbb96
ef88a2ee8a
Better workflow for creating new ticket checklist, into a modal 2023-04-30 03:11:27 +02:00
Benbb96
308f69a03b
CRUD Checklist Template 2023-04-30 01:15:05 +02:00
Benbb96
af1ba5f205
Create a page to edit checklist name and tasks + another page for deletion 2023-04-29 00:24:06 +02:00
Benbb96
b8d06a0fb1
Show a form to create a new checklist, with the possibility to use a preset template 2023-04-23 00:36:10 +02:00
Benbb96
8be55fb7f2
Display checklists on ticket page 2023-04-22 23:56:23 +02:00
Benbb96
9e9ebd45a7
Create models and admin for Checklist 2023-04-22 22:55:41 +02:00
bruce.gibbins
9192779889 Add IMAP OAUTH Mail Box Type 2023-04-15 22:11:41 +10:00
bruce.gibbins
d7ebc8e1c2 Revert "Add IMAP OAUTH Mail Box Type"
This reverts commit d57f11f40a.
2023-04-15 21:56:05 +10:00
bruce.gibbins
d57f11f40a Add IMAP OAUTH Mail Box Type 2023-04-15 21:52:44 +10:00
Alex
3a13bbfeef Fix. Add test markdown and rewrite for last markdown is working 2022-08-08 20:20:00 +07:00
Alex
cf5be66fae Fix. Fix problem wich version package in requirements and add test markdown and rewrite for new markdown 2022-08-06 18:34:16 +07:00
Martin Whitehouse
bed7f0e493
Add default value property to TicketCustomField
Property of the model, so add it there to keep consistency
2022-07-25 04:00:57 +02:00
Martin Whitehouse
25542f929e
Initial isort configuration
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
280462c2fe
Remove 'f-string', no place holders present 2022-07-22 01:18:45 +02:00
Martin Whitehouse
fa91620bf9
EscapeHtml.extendMarkdown disabled
Updated markdown caused failures.
Not sure what is going on with this class, 0 comments :-(
If someone could give me a hint as to what this is trying to achieve, I
can investigate further
2022-07-20 16:32:51 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting 2022-07-12 12:34:19 +02:00
Garret Wassermann
b8511dd70b Fix conflicts for Django 4 support 2022-04-23 02:23:51 -04:00
Benbb96
5701bf0229 Fix a bug with get_choices function which doesn't return anything if empty_selection_list is False 2022-04-11 00:15:48 +02:00
bbe
1daa1d88aa Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py 2022-03-31 17:19:49 +02:00
Nick McCullum
358080926c Added Django 4 support. 2022-03-16 22:29:09 -04:00
Garret Wassermann
0d79b6266d Backport patch for #985 2021-11-21 23:25:54 -05:00
Garret Wassermann
e016e6699d fix minutes representation in models.py, see #978 2021-10-20 08:11:08 -04:00
Garret Wassermann
aff67184d4 Add attachment validator when uploading attachment to tickets 2021-10-05 06:25:42 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove
Remove hard dependency on pinax teams
2021-08-05 14:16:14 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject 2021-07-29 13:14:42 +02:00
Arkadiy Korotaev
3285d5e1a8 feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages 2021-04-20 12:44:27 +02:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs 2021-03-05 09:37:21 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required
+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
2020-11-25 10:31:40 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature
New feature:  Merging tickets
2020-11-01 13:54:03 -05:00
bbe
7564c5739b Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address. 2020-10-31 18:24:22 +01:00
bbe
177ba8f963 Add test for the add_email_to_ticketcc_if_not_in ticket function 2020-10-31 17:54:29 +01:00
bbe
e1cd9d0f2e Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b Add merged_to information to ticket 2020-10-29 23:29:16 +01:00
Benbb96
5b44a3aca6 Fix an error when creating a ticket with a submitter email that is shared by multiple users 2020-10-08 22:34:45 +02:00
Garret Wassermann
2f788f2597 Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup 2020-07-30 04:46:15 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
bbe
d961b2b692 Fix KnowledgeBase item score 2020-06-29 14:47:37 +02:00
Petr Dlouhý
93e82f5469 allow KBItems to be disabled for users 2020-02-25 14:46:21 +01:00
Petr Dlouhý
d0aafd6135 add KBitem.order to allow ordering items 2020-02-25 14:43:10 +01:00
Petr Dlouhý
5a594b7436 add KBCategory.name, improve KBCategory admin 2020-02-25 14:36:18 +01:00
Timothy Hobbs
2a3272914c Show kbitem categories in kbitem string representation 2020-02-11 15:20:16 +01:00