Commit Graph

11 Commits

Author SHA1 Message Date
Ross Poulton
f2009c687f Fixes issues #56 and #58: Introducing NullBooleanField in Django 1.1 raised a validation error in Jutda Helpdesk due to us relying on a bug (oops!). 2009-05-24 05:26:12 +00:00
Ross Poulton
0068eccbf4 Big checkin that adds a number of features and makes some changes:
* Updated jQuery to 1.2.6
* Add jQuery UI 1.6b for interface effects as needed
    * 'Smoothness' theme from ThemeRoller.com added.
* Clean up 'Filter' dialog on Ticket List, long way to go still.
    * Uses tabs to save a query or load a saved query
    * Lots of misuse of space here, can be cleaned up somewhat still.
* Add ability for users to save filters/queries
    * Saved queries can be shared, so other users can use them
    * Users can run saved queries instead of re-filtering
    * Filter mechanism in Ticket List had to be reworked significantly
* Merged 3rd party licenses into LICENSE.3RDPARTY
* Updated messages files for EN locale

To update, ensure you run './manage.py syncdb' to add the SavedSearch
table.
2008-08-28 09:06:24 +00:00
Ross Poulton
23084499c1 * Add localisation hooks
* Add VERY basic knowledgebase functions
* Restructure views.py into views/*.py
2008-05-21 21:16:44 +00:00
Ross Poulton
7dfb38eab9 * Removed e-mail templates to the database
* Added statistics views, making use of Google Charts
* Added initial data fixture, to automatically create e-mail templates
  at install-time
2008-04-01 23:26:12 +00:00
Ross Poulton
2e2176547d * Added logout link/template
* Added ability for public to submit a ticket via the web if they aren't logged in
* Added ability for public to view ticket via web using ticket ID & e-mail address
* Added public ticket URL to e-mails
* Added manager to FollowUp class to
2008-01-16 00:26:24 +00:00
Ross Poulton
c626b22f4d * Add interface for filtering mechanism - now only shows the filtering
options that are being used, allowing users to add or remove more options
  rather than just display the lot on screen. 

* Break out filtering and row hover into separate javascript files (hover
  is used in the ticket list & dashboard - same code was used in both 
  places. Anti-DRY)
2008-01-15 05:07:19 +00:00
Ross Poulton
dce7731957 * Further form improvements, this time in the 'Edit Ticket' area. 2008-01-15 00:02:06 +00:00
Ross Poulton
7932ace133 * Improve ticket submission form by adding help text and flagging optional fields as such
* When submitting an e-mail, if a submitters e-mail is provided send them an e-mail
2008-01-14 23:39:43 +00:00
Ross Poulton
d829b1aaf6 * Added priority icons for list views
* Added nice buttons for Accept/Edit/Take/etc with template
2008-01-12 05:37:45 +00:00
Ross Poulton
ff7f718caf * Allow priority selection on submission
* Display coloured background on new Priority column in lists
* Allow sorting by priority in ticket list
2008-01-10 05:06:47 +00:00
Ross Poulton
5052d40876 * Add htdocs (including jquery & nicEdit; need to sort out licensing)
* Update readme to reflect htdocs usage.
2008-01-08 00:02:52 +00:00