from django.contrib.auth import get_user_model
from django.contrib.auth.models import Permission
from django.core.urlresolvers import reverse
from django.test import TestCase
from django.test.client import Client
from helpdesk.models import Queue, Ticket
from helpdesk import settings
class PerQueueStaffMembershipTestCase(TestCase):
IDENTIFIERS = (1, 2)
def setUp(self):
"""
Create user_1 with access to queue_1 containing 1 ticket
and user_2 with access to queue_2 containing 2 tickets
and superuser who should be able to access both queues
"""
self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = True
self.client = Client()
User = get_user_model()
self.superuser = User.objects.create(
username='superuser',
is_staff=True,
is_superuser=True,
)
self.superuser.set_password('superuser')
self.superuser.save()
for identifier in self.IDENTIFIERS:
queue = self.__dict__['queue_%d' % identifier] = Queue.objects.create(
title='Queue %d' % identifier,
slug='q%d' % identifier,
)
user = self.__dict__['user_%d' % identifier] = User.objects.create(
username='User_%d' % identifier,
is_staff=True,
)
user.set_password(str(identifier))
user.save()
# The prefix 'helpdesk.' must be trimmed
p = Permission.objects.get(codename=queue.permission_name[9:])
user.user_permissions.add(p)
for ticket_number in range(1, identifier + 1):
Ticket.objects.create(
title='Unassigned Ticket %d in Queue %d' % (ticket_number, identifier),
queue=queue,
)
Ticket.objects.create(
title='Ticket %d in Queue %d Assigned to User_%d' % (ticket_number, identifier, identifier),
queue=queue,
assigned_to=user,
)
def tearDown(self):
"""
Reset HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP to original value
"""
settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
def test_dashboard_ticket_counts(self):
"""
Check that the regular users' dashboard only shows 1 of the 2 queues,
that user_1 only sees a total of 1 ticket, that user_2 sees a total of 2
tickets, but that the superuser's dashboard shows all queues and tickets.
"""
# Regular users
for identifier in self.IDENTIFIERS:
self.client.login(username='User_%d' % identifier, password=str(identifier))
response = self.client.get(reverse('helpdesk_dashboard'))
self.assertEqual(
len(response.context['unassigned_tickets']),
identifier,
'Unassigned tickets were not properly limited by queue membership'
)
self.assertEqual(
len(response.context['dash_tickets']),
1,
'The queues in dash_tickets were not properly limited by queue membership'
)
self.assertEqual(
response.context['dash_tickets'][0]['open'],
identifier * 2,
'The tickets in dash_tickets were not properly limited by queue membership'
)
self.assertEqual(
response.context['basic_ticket_stats']['open_ticket_stats'][0][1],
identifier * 2,
'Basic ticket stats were not properly limited by queue membership'
)
# Superuser
self.client.login(username='superuser', password='superuser')
response = self.client.get(reverse('helpdesk_dashboard'))
self.assertEqual(
len(response.context['unassigned_tickets']),
3,
'Unassigned tickets were limited by queue membership for a superuser'
)
self.assertEqual(
len(response.context['dash_tickets']),
2,
'The queues in dash_tickets were limited by queue membership for a superuser'
)
self.assertEqual(
response.context['dash_tickets'][0]['open'] +
response.context['dash_tickets'][1]['open'],
6,
'The tickets in dash_tickets were limited by queue membership for a superuser'
)
self.assertEqual(
response.context['basic_ticket_stats']['open_ticket_stats'][0][1] +
response.context['basic_ticket_stats']['open_ticket_stats'][1][1],
6,
'Basic ticket stats were limited by queue membership for a superuser'
)
def test_ticket_list_per_queue_user_restrictions(self):
"""
Ensure that while the superuser can list all tickets, user_1 can only
list the 1 ticket in his queue and user_2 can list only the 2 tickets
in his queue.
"""
# Regular users
for identifier in self.IDENTIFIERS:
self.client.login(username='User_%d' % identifier, password=str(identifier))
response = self.client.get(reverse('helpdesk_list'))
self.assertEqual(
len(response.context['tickets']),
identifier * 2,
'Ticket list was not properly limited by queue membership'
)
self.assertEqual(
len(response.context['queue_choices']),
1,
'Queue choices were not properly limited by queue membership'
)
self.assertEqual(
response.context['queue_choices'][0],
Queue.objects.get(title="Queue %d" % identifier),
'Queue choices were not properly limited by queue membership'
)
# Superuser
self.client.login(username='superuser', password='superuser')
response = self.client.get(reverse('helpdesk_list'))
self.assertEqual(
len(response.context['tickets']),
6,
'Ticket list was limited by queue membership for a superuser'
)
def test_ticket_reports_per_queue_user_restrictions(self):
"""
Ensure that while the superuser can generate reports on all queues and
tickets, user_1 can only generate reports for queue 1 and user_2 can
only do so for queue 2
"""
# Regular users
for identifier in self.IDENTIFIERS:
self.client.login(username='User_%d' % identifier, password=str(identifier))
response = self.client.get(
reverse('helpdesk_run_report', kwargs={'report': 'userqueue'})
)
# Only two columns of data should be present: ticket counts for
# unassigned and this user only
self.assertEqual(
len(response.context['data']),
2,
'Queues in report were not properly limited by queue membership'
)
# Each user should see a total number of tickets equal to twice their ID
self.assertEqual(
sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]),
identifier * 2,
'Tickets in report were not properly limited by queue membership'
)
# Each user should only be able to pick 1 queue
self.assertEqual(
len(response.context['headings']),
2,
'Queue choices were not properly limited by queue membership'
)
# The queue each user can pick should be the queue named after their ID
self.assertEqual(
response.context['headings'][1],
"Queue %d" % identifier,
'Queue choices were not properly limited by queue membership'
)
# Superuser
self.client.login(username='superuser', password='superuser')
response = self.client.get(
reverse('helpdesk_run_report', kwargs={'report': 'userqueue'})
)
# Superuser should see ticket counts for all two queues, which includes
# three columns: unassigned and both user 1 and user 2
self.assertEqual(
len(response.context['data'][0]),
3,
'Queues in report were improperly limited by queue membership for a superuser'
)
# Superuser should see the total ticket count of three tickets
self.assertEqual(
sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]),
6,
'Tickets in report were improperly limited by queue membership for a superuser'
)
self.assertEqual(
len(response.context['headings']),
3,
'Queue choices were improperly limited by queue membership for a superuser'
)