from django.contrib.auth import get_user_model from django.test import TestCase from django.urls import reverse from helpdesk.models import KBCategory, KBItem, Queue, Ticket from helpdesk.query import query_to_base64 from helpdesk.tests.helpers import create_ticket, get_staff_user, print_response, reload_urlconf, User class QueryTests(TestCase): def setUp(self): self.queue = Queue.objects.create( title="Test queue", slug="test_queue", allow_public_submission=True, ) self.queue.save() cat = KBCategory.objects.create( title="Test Cat", slug="test_cat", description="This is a test category", queue=self.queue, ) cat.save() self.kbitem1 = KBItem.objects.create( category=cat, title="KBItem 1", question="What?", answer="A KB Item", ) self.user = get_staff_user() self.ticket1 = Ticket.objects.create( title="unassigned to kbitem", queue=self.queue, description="lol", ) self.ticket1.save() self.ticket2 = Ticket.objects.create( title="assigned to kbitem", queue=self.queue, description="lol", kbitem=self.kbitem1, ) self.ticket2.save() def loginUser(self, is_staff=True): """Create a staff user and login""" User = get_user_model() self.user = User.objects.create( username='User_1', is_staff=is_staff, ) self.user.set_password('pass') self.user.save() self.client.login(username='User_1', password='pass') def test_query_basic(self): self.loginUser() query = query_to_base64({}) response = self.client.get( reverse('helpdesk:datatables_ticket_list', args=[query])) resp_json = response.json() self.assertEqual( resp_json, { "data": [{"ticket": "1 [test_queue-1]", "id": 1, "priority": 3, "title": "unassigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": resp_json["data"][0]["created"], "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": ""}, {"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": resp_json["data"][1]["created"], "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}], "recordsFiltered": 2, "recordsTotal": 2, "draw": 0, }, ) def test_query_by_kbitem(self): self.loginUser() query = query_to_base64( {'filtering': {'kbitem__in': [self.kbitem1.pk]}} ) response = self.client.get( reverse('helpdesk:datatables_ticket_list', args=[query])) resp_json = response.json() self.assertEqual( resp_json, { "data": [{"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": resp_json["data"][0]["created"], "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}], "recordsFiltered": 1, "recordsTotal": 1, "draw": 0, }, ) def test_query_by_no_kbitem(self): self.loginUser() query = query_to_base64( {'filtering_or': {'kbitem__in': [self.kbitem1.pk]}} ) response = self.client.get( reverse('helpdesk:datatables_ticket_list', args=[query])) resp_json = response.json() self.assertEqual( resp_json, { "data": [{"ticket": "2 [test_queue-2]", "id": 2, "priority": 3, "title": "assigned to kbitem", "queue": {"title": "Test queue", "id": 1}, "status": "Open", "created": resp_json["data"][0]["created"], "due_date": None, "assigned_to": "None", "submitter": None, "row_class": "", "time_spent": "", "kbitem": "KBItem 1"}], "recordsFiltered": 1, "recordsTotal": 1, "draw": 0, }, )