from django.contrib.auth import get_user_model from django.contrib.auth.models import Permission from django.core.urlresolvers import reverse from django.test import TestCase from django.test.client import Client from helpdesk.models import Queue, Ticket from helpdesk import settings class PerQueueStaffMembershipTestCase(TestCase): IDENTIFIERS = (1, 2) def setUp(self): """ Create user_1 with access to queue_1 containing 1 ticket and user_2 with access to queue_2 containing 2 tickets and superuser who should be able to access both queues """ self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = True self.client = Client() User = get_user_model() self.superuser = User.objects.create( username='superuser', is_staff=True, is_superuser=True, ) self.superuser.set_password('superuser') self.superuser.save() for identifier in self.IDENTIFIERS: queue = self.__dict__['queue_%d' % identifier] = Queue.objects.create( title='Queue %d' % identifier, slug='q%d' % identifier, ) user = self.__dict__['user_%d' % identifier] = User.objects.create( username='User_%d' % identifier, is_staff=True, ) user.set_password(str(identifier)) user.save() # The prefix 'helpdesk.' must be trimmed p = Permission.objects.get(codename=queue.permission_name[9:]) user.user_permissions.add(p) for ticket_number in range(1, identifier + 1): Ticket.objects.create( title='Unassigned Ticket %d in Queue %d' % (ticket_number, identifier), queue=queue, ) Ticket.objects.create( title='Ticket %d in Queue %d Assigned to User_%d' % (ticket_number, identifier, identifier), queue=queue, assigned_to=user, ) def tearDown(self): """ Reset HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP to original value """ settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION def test_dashboard_ticket_counts(self): """ Check that the regular users' dashboard only shows 1 of the 2 queues, that user_1 only sees a total of 1 ticket, that user_2 sees a total of 2 tickets, but that the superuser's dashboard shows all queues and tickets. """ # Regular users for identifier in self.IDENTIFIERS: self.client.login(username='User_%d' % identifier, password=str(identifier)) response = self.client.get(reverse('helpdesk_dashboard')) self.assertEqual( len(response.context['unassigned_tickets']), identifier, 'Unassigned tickets were not properly limited by queue membership' ) self.assertEqual( response.context['basic_ticket_stats']['open_ticket_stats'][0][1], identifier * 2, 'Basic ticket stats were not properly limited by queue membership' ) # Superuser self.client.login(username='superuser', password='superuser') response = self.client.get(reverse('helpdesk_dashboard')) self.assertEqual( len(response.context['unassigned_tickets']), 3, 'Unassigned tickets were limited by queue membership for a superuser' ) self.assertEqual( response.context['basic_ticket_stats']['open_ticket_stats'][0][1] + response.context['basic_ticket_stats']['open_ticket_stats'][1][1], 6, 'Basic ticket stats were limited by queue membership for a superuser' ) def test_report_ticket_counts(self): """ Check that the regular users' report only shows 1 of the 2 queues, that user_1 only sees a total of 1 ticket, that user_2 sees a total of 2 tickets, but that the superuser's report shows all queues and tickets. """ # Regular users for identifier in self.IDENTIFIERS: self.client.login(username='User_%d' % identifier, password=str(identifier)) response = self.client.get(reverse('helpdesk_report_index')) self.assertEqual( len(response.context['dash_tickets']), 1, 'The queues in dash_tickets were not properly limited by queue membership' ) self.assertEqual( response.context['dash_tickets'][0]['open'], identifier * 2, 'The tickets in dash_tickets were not properly limited by queue membership' ) self.assertEqual( response.context['basic_ticket_stats']['open_ticket_stats'][0][1], identifier * 2, 'Basic ticket stats were not properly limited by queue membership' ) # Superuser self.client.login(username='superuser', password='superuser') response = self.client.get(reverse('helpdesk_report_index')) self.assertEqual( len(response.context['dash_tickets']), 2, 'The queues in dash_tickets were limited by queue membership for a superuser' ) self.assertEqual( response.context['dash_tickets'][0]['open'] + response.context['dash_tickets'][1]['open'], 6, 'The tickets in dash_tickets were limited by queue membership for a superuser' ) self.assertEqual( response.context['basic_ticket_stats']['open_ticket_stats'][0][1] + response.context['basic_ticket_stats']['open_ticket_stats'][1][1], 6, 'Basic ticket stats were limited by queue membership for a superuser' ) def test_ticket_list_per_queue_user_restrictions(self): """ Ensure that while the superuser can list all tickets, user_1 can only list the 1 ticket in his queue and user_2 can list only the 2 tickets in his queue. """ # Regular users for identifier in self.IDENTIFIERS: self.client.login(username='User_%d' % identifier, password=str(identifier)) response = self.client.get(reverse('helpdesk_list')) self.assertEqual( len(response.context['tickets']), identifier * 2, 'Ticket list was not properly limited by queue membership' ) self.assertEqual( len(response.context['queue_choices']), 1, 'Queue choices were not properly limited by queue membership' ) self.assertEqual( response.context['queue_choices'][0], Queue.objects.get(title="Queue %d" % identifier), 'Queue choices were not properly limited by queue membership' ) # Superuser self.client.login(username='superuser', password='superuser') response = self.client.get(reverse('helpdesk_list')) self.assertEqual( len(response.context['tickets']), 6, 'Ticket list was limited by queue membership for a superuser' ) def test_ticket_reports_per_queue_user_restrictions(self): """ Ensure that while the superuser can generate reports on all queues and tickets, user_1 can only generate reports for queue 1 and user_2 can only do so for queue 2 """ # Regular users for identifier in self.IDENTIFIERS: self.client.login(username='User_%d' % identifier, password=str(identifier)) response = self.client.get( reverse('helpdesk_run_report', kwargs={'report': 'userqueue'}) ) # Only two columns of data should be present: ticket counts for # unassigned and this user only self.assertEqual( len(response.context['data']), 2, 'Queues in report were not properly limited by queue membership' ) # Each user should see a total number of tickets equal to twice their ID self.assertEqual( sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]), identifier * 2, 'Tickets in report were not properly limited by queue membership' ) # Each user should only be able to pick 1 queue self.assertEqual( len(response.context['headings']), 2, 'Queue choices were not properly limited by queue membership' ) # The queue each user can pick should be the queue named after their ID self.assertEqual( response.context['headings'][1], "Queue %d" % identifier, 'Queue choices were not properly limited by queue membership' ) # Superuser self.client.login(username='superuser', password='superuser') response = self.client.get( reverse('helpdesk_run_report', kwargs={'report': 'userqueue'}) ) # Superuser should see ticket counts for all two queues, which includes # three columns: unassigned and both user 1 and user 2 self.assertEqual( len(response.context['data'][0]), 3, 'Queues in report were improperly limited by queue membership for a superuser' ) # Superuser should see the total ticket count of three tickets self.assertEqual( sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]), 6, 'Tickets in report were improperly limited by queue membership for a superuser' ) self.assertEqual( len(response.context['headings']), 3, 'Queue choices were improperly limited by queue membership for a superuser' )