# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Translators: # sikander , 2011 msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2014-07-26 14:14+0200\n" "PO-Revision-Date: 2014-08-01 09:58+0000\n" "Last-Translator: Ross Poulton \n" "Language-Team: Norwegian Bokmål (Norway) (http://www.transifex.com/projects/p/django-helpdesk/language/nb_NO/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: nb_NO\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" #: forms.py:128 forms.py:328 models.py:190 models.py:267 #: templates/helpdesk/dashboard.html:15 templates/helpdesk/dashboard.html:58 #: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:100 #: templates/helpdesk/dashboard.html:124 templates/helpdesk/rss_list.html:24 #: templates/helpdesk/ticket_list.html:69 #: templates/helpdesk/ticket_list.html:88 #: templates/helpdesk/ticket_list.html:225 views/staff.py:1032 #: views/staff.py:1038 views/staff.py:1044 views/staff.py:1050 msgid "Queue" msgstr "Kø" #: forms.py:137 msgid "Summary of the problem" msgstr "Sammendrag av problemet" #: forms.py:142 msgid "Submitter E-Mail Address" msgstr "Innmelders epostadresse" #: forms.py:144 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "Denne epostadressen vil motta kopier av alle offentlige oppdateringer i denne saken." #: forms.py:150 msgid "Description of Issue" msgstr "Beskrivelse av problemet" #: forms.py:157 msgid "Case owner" msgstr "Sakseier" #: forms.py:158 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "Hvis du velger en annen eier enn deg selv, vil de bli sendt en epost med detaljene i saken." #: forms.py:166 models.py:327 management/commands/escalate_tickets.py:154 #: templates/helpdesk/public_view_ticket.html:23 #: templates/helpdesk/ticket.html:184 #: templates/helpdesk/ticket_desc_table.html:47 #: templates/helpdesk/ticket_list.html:94 views/staff.py:429 msgid "Priority" msgstr "Prioritet" #: forms.py:167 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "Velg prioritet med omhu. Hvis du er usikker kan du la den være prioritet 3." #: forms.py:174 forms.py:365 models.py:335 templates/helpdesk/ticket.html:186 #: views/staff.py:439 msgid "Due on" msgstr "" #: forms.py:186 forms.py:370 msgid "Attach File" msgstr "Legg ved fil" #: forms.py:187 forms.py:371 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "Du kan legge inn en fil i denne saken. F.eks. et dokument eller bilde." #: forms.py:240 msgid "Ticket Opened" msgstr "Sak åpnet" #: forms.py:247 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "" #: forms.py:337 msgid "Summary of your query" msgstr "Sammendrag av problem" #: forms.py:342 msgid "Your E-Mail Address" msgstr "Din epostadresse" #: forms.py:343 msgid "We will e-mail you when your ticket is updated." msgstr "Vi vil sende deg en epost når saken blir oppdatert." #: forms.py:348 msgid "Description of your issue" msgstr "Beskrivelse av ditt problem" #: forms.py:350 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "Legg inn så mange detaljer som mulig, så vi har alle detaljene vi trenger for å hjelpe deg." #: forms.py:358 msgid "Urgency" msgstr "Haster" #: forms.py:359 msgid "Please select a priority carefully." msgstr "Vær nøye med hvilken prioritet du velger." #: forms.py:419 msgid "Ticket Opened Via Web" msgstr "Sak åpnet via nettportalen" #: forms.py:486 msgid "Show Ticket List on Login?" msgstr "Vis sakslisten ved innlogging?" #: forms.py:487 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "Vis sakslisten ved innlogging? Hvis ikke vil oversiktssiden vises." #: forms.py:492 msgid "E-mail me on ticket change?" msgstr "Send epost ved oppdateringer i saken?" #: forms.py:493 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "Hvis du er sakseier og saken blir endret av noen andre via portalen, ønsker du å motta en epost på det?" #: forms.py:498 msgid "E-mail me when assigned a ticket?" msgstr "Send meg en epost når jeg blir tildelt en sak" #: forms.py:499 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "Hvis du blir tildelt en sak gjennom portalen, ønsker du å motta mail på det?" #: forms.py:504 msgid "E-mail me when a ticket is changed via the API?" msgstr "Send meg en epost når en sak blir endret gjennom API" #: forms.py:505 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "Hvis en sak blir endret gjennom APIen, ønsker du å motta en mail på det?" #: forms.py:510 msgid "Number of tickets to show per page" msgstr "Antall saker per side" #: forms.py:511 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "Hvor mange saker ønsker du å se på saksliste-siden?" #: forms.py:518 msgid "Use my e-mail address when submitting tickets?" msgstr "Bruk min epostadresse når jeg lager en sak?" #: forms.py:519 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "Når du lager en sak, ønsker du at vi bruker din epostadresse automatisk som innsenders adresse? Du kan endre epostadressen i saken om du ønsker det. Dette valget endrer bare hva som blir satt som standard." #: models.py:35 models.py:261 models.py:503 models.py:817 models.py:853 #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket.html:178 templates/helpdesk/ticket_list.html:85 #: templates/helpdesk/ticket_list.html:225 views/staff.py:419 msgid "Title" msgstr "Tittel" #: models.py:40 models.py:822 models.py:1206 msgid "Slug" msgstr "" #: models.py:41 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "" #: models.py:46 models.py:1054 models.py:1129 models.py:1203 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "Epostadresse" #: models.py:49 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "All mail som blir sendt for denne køen vil bli sendt til følgende epostadresse. Hvis du bruker IMAP eller POP3 bør dette være adressen til den postboksen." #: models.py:55 models.py:794 msgid "Locale" msgstr "Nasjonale instillinger" #: models.py:59 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "Nasjonale instillinger for denne køen. All utsendelse i denne køen vil bli sendt på dette språket." #: models.py:63 msgid "Allow Public Submission?" msgstr "Tillat offentlig innsending?" #: models.py:66 msgid "Should this queue be listed on the public submission form?" msgstr "Skal denne køen bli listet opp i det offentlige innsendingsskjemaet?" #: models.py:71 msgid "Allow E-Mail Submission?" msgstr "Tillat epostinnsending?" #: models.py:74 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "" #: models.py:79 msgid "Escalation Days" msgstr "Antall dager før eskalering" #: models.py:82 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "For saker uten tekniker, hvor ofte ønsker du at prioriteringen skal eskaleres? Sett 0 for ingen eskalering." #: models.py:87 msgid "New Ticket CC Address" msgstr "" #: models.py:91 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "" #: models.py:97 msgid "Updated Ticket CC Address" msgstr "" #: models.py:101 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "" #: models.py:108 msgid "E-Mail Box Type" msgstr "" #: models.py:110 msgid "POP 3" msgstr "POP 3" #: models.py:110 msgid "IMAP" msgstr "IMAP" #: models.py:113 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "Servertype for epostserver ved automatisk saksopprettelse fra postboks. Både POP3 og IMAP er støttet." #: models.py:118 msgid "E-Mail Hostname" msgstr "Vertsnavnet for epostserver" #: models.py:122 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "Adressen til din epostserver. Kan være domenenavn, IP-adresse eller \"localhost\"." #: models.py:127 msgid "E-Mail Port" msgstr "Port for epostserver" #: models.py:130 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "Portnummer for å få tilgang til epost. Standard for POP3 er \"110\", og for IMAP er \"143\". Dette kan være annerledes på forskjellige serveroppsett. La feltet være tomt for å bruke standard." #: models.py:136 msgid "Use SSL for E-Mail?" msgstr "Bruke SSL for epost?" #: models.py:139 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "Om det skal brukes SSL for IMAP eller POP3. Standard port for SSL er \"995\" for POP3 og \"993\" for IMAP." #: models.py:144 msgid "E-Mail Username" msgstr "Epost brukernavn" #: models.py:148 msgid "Username for accessing this mailbox." msgstr "Brukernavn for å få tilgang til denne eposten." #: models.py:152 msgid "E-Mail Password" msgstr "Epost passord" #: models.py:156 msgid "Password for the above username" msgstr "Passordet for brukernavnet" #: models.py:160 msgid "IMAP Folder" msgstr "IMAP mappe" #: models.py:164 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "Hvis det skal brukes IMAP, hvilken mappe skal eposten hentes fra? Dette gjør at du kan bruke en IMAP-konto for flere køer, ved å filtrere beskjeder på din IMAP-server til forskjellige mapper. Standard: INNBOKS." #: models.py:171 msgid "E-Mail Check Interval" msgstr "Epost innhentingsinterval" #: models.py:172 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "Hvor ofte skal denne posboksen skjekkes for post? (i minutter)" #: models.py:191 templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "" #: models.py:245 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:138 msgid "Open" msgstr "Åpne" #: models.py:246 templates/helpdesk/ticket.html:144 #: templates/helpdesk/ticket.html.py:150 templates/helpdesk/ticket.html:155 #: templates/helpdesk/ticket.html.py:159 msgid "Reopened" msgstr "Gjenåpnet" #: models.py:247 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:139 templates/helpdesk/ticket.html.py:145 #: templates/helpdesk/ticket.html:151 msgid "Resolved" msgstr "Løst" #: models.py:248 templates/helpdesk/dashboard.html:15 #: templates/helpdesk/ticket.html:140 templates/helpdesk/ticket.html.py:146 #: templates/helpdesk/ticket.html:152 templates/helpdesk/ticket.html.py:156 msgid "Closed" msgstr "Lukket" #: models.py:249 templates/helpdesk/ticket.html:141 #: templates/helpdesk/ticket.html.py:147 templates/helpdesk/ticket.html:160 msgid "Duplicate" msgstr "" #: models.py:253 msgid "1. Critical" msgstr "1. Kritisk" #: models.py:254 msgid "2. High" msgstr "2. Høy" #: models.py:255 msgid "3. Normal" msgstr "3. Normal" #: models.py:256 msgid "4. Low" msgstr "4. Lav" #: models.py:257 msgid "5. Very Low" msgstr "5. Veldig lav" #: models.py:271 templates/helpdesk/dashboard.html:100 #: templates/helpdesk/ticket_list.html:82 #: templates/helpdesk/ticket_list.html:225 msgid "Created" msgstr "Opprettet" #: models.py:273 msgid "Date this ticket was first created" msgstr "Tidspunkt for opprettelse" #: models.py:277 msgid "Modified" msgstr "Endret" #: models.py:279 msgid "Date this ticket was most recently changed." msgstr "Tidspunkt for siste endring." #: models.py:283 templates/helpdesk/public_view_ticket.html:18 #: templates/helpdesk/ticket_desc_table.html:42 msgid "Submitter E-Mail" msgstr "Innsenders epostadresse" #: models.py:286 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "Innsenderen vil motta en epost for alle offentlige oppdateringer av denne oppgaven." #: models.py:295 msgid "Assigned to" msgstr "" #: models.py:299 templates/helpdesk/dashboard.html:58 #: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket_list.html:70 #: templates/helpdesk/ticket_list.html:91 #: templates/helpdesk/ticket_list.html:225 msgid "Status" msgstr "Status" #: models.py:305 msgid "On Hold" msgstr "På vent" #: models.py:308 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Hvis en sak er på vent, vil den ikke bli eskalert automatisk." #: models.py:313 models.py:826 templates/helpdesk/public_view_ticket.html:41 #: templates/helpdesk/ticket_desc_table.html:19 msgid "Description" msgstr "Beskrivelse" #: models.py:316 msgid "The content of the customers query." msgstr "" #: models.py:320 templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Resolution" msgstr "Løsning" #: models.py:323 msgid "The resolution provided to the customer by our staff." msgstr "Hva som ble gjort for å løse saken." #: models.py:331 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Høyeste prioritet, 5 = Laveste prioritet" #: models.py:344 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "Tidspunktet denne saken sist ble eskalert. Oppdateres automatisk av \"management/commands/escalate_tickets.py\"." #: models.py:353 templates/helpdesk/ticket_desc_table.html:38 #: views/feeds.py:95 views/feeds.py:121 views/feeds.py:173 views/staff.py:376 msgid "Unassigned" msgstr "Utildelt" #: models.py:392 msgid " - On Hold" msgstr "På hold" #: models.py:394 msgid " - Open dependencies" msgstr "" #: models.py:448 models.py:494 models.py:1117 models.py:1280 models.py:1309 #: templates/helpdesk/public_homepage.html:78 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Sak" #: models.py:449 templates/helpdesk/navigation.html:17 #: templates/helpdesk/ticket_list.html:2 #: templates/helpdesk/ticket_list.html:224 msgid "Tickets" msgstr "" #: models.py:498 models.py:738 models.py:1047 models.py:1200 msgid "Date" msgstr "Dato" #: models.py:510 views/staff.py:390 msgid "Comment" msgstr "Kommentar" #: models.py:516 msgid "Public" msgstr "Offentlig" #: models.py:519 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "Offentlige saker er tilgjengelig for innmelder og staben, mens lukkede saker kun er tilgjengelig for staben." #: models.py:527 models.py:922 models.py:1125 views/staff.py:1008 #: views/staff.py:1014 views/staff.py:1020 views/staff.py:1026 msgid "User" msgstr "" #: models.py:531 templates/helpdesk/ticket.html:135 msgid "New Status" msgstr "Ny status" #: models.py:535 msgid "If the status was changed, what was it changed to?" msgstr "Hva statusen ble endret til, hvis den er endret." #: models.py:542 models.py:566 models.py:628 msgid "Follow-up" msgstr "" #: models.py:543 msgid "Follow-ups" msgstr "" #: models.py:570 models.py:1285 msgid "Field" msgstr "Felt" #: models.py:575 msgid "Old Value" msgstr "Gammel verdi" #: models.py:581 msgid "New Value" msgstr "Ny verdi" #: models.py:589 msgid "removed" msgstr "slettet" #: models.py:591 #, python-format msgid "set to %s" msgstr "satt til %s" #: models.py:593 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "" #: models.py:600 msgid "Ticket change" msgstr "" #: models.py:601 msgid "Ticket changes" msgstr "" #: models.py:632 msgid "File" msgstr "Fil" #: models.py:637 msgid "Filename" msgstr "Filnavn" #: models.py:642 msgid "MIME Type" msgstr "" #: models.py:647 msgid "Size" msgstr "Størrelse" #: models.py:648 msgid "Size of this file in bytes" msgstr "Størrelsen på filen i byte" #: models.py:665 msgid "Attachment" msgstr "" #: models.py:666 msgid "Attachments" msgstr "" #: models.py:685 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "La denne stå tom hvis den skal brukes for alle køene, eller velg hvilke køer du ønsker å begrense dette svaret til." #: models.py:690 models.py:733 models.py:1042 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Navn" #: models.py:692 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "" #: models.py:697 msgid "Body" msgstr "Innhold" #: models.py:698 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "" #: models.py:705 msgid "Pre-set reply" msgstr "" #: models.py:706 msgid "Pre-set replies" msgstr "" #: models.py:727 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "" #: models.py:739 msgid "Date on which escalation should not happen" msgstr "" #: models.py:746 msgid "Escalation exclusion" msgstr "" #: models.py:747 msgid "Escalation exclusions" msgstr "" #: models.py:760 msgid "Template Name" msgstr "" #: models.py:765 msgid "Subject" msgstr "Emne" #: models.py:767 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "" #: models.py:773 msgid "Heading" msgstr "Overskrift" #: models.py:775 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "" #: models.py:781 msgid "Plain Text" msgstr "" #: models.py:782 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "" #: models.py:788 msgid "HTML" msgstr "HTML" #: models.py:789 msgid "The same context is available here as in plain_text, above." msgstr "" #: models.py:798 msgid "Locale of this template." msgstr "" #: models.py:806 msgid "e-mail template" msgstr "" #: models.py:807 msgid "e-mail templates" msgstr "" #: models.py:834 msgid "Knowledge base category" msgstr "" #: models.py:835 msgid "Knowledge base categories" msgstr "" #: models.py:849 templates/helpdesk/kb_index.html:11 #: templates/helpdesk/public_homepage.html:11 msgid "Category" msgstr "Kategori" #: models.py:858 msgid "Question" msgstr "Spørsmål" #: models.py:862 msgid "Answer" msgstr "Svar" #: models.py:866 msgid "Votes" msgstr "Stemmer" #: models.py:867 msgid "Total number of votes cast for this item" msgstr "Antall stemmer gitt for dette objektet" #: models.py:872 msgid "Positive Votes" msgstr "Positive stemmer" #: models.py:873 msgid "Number of votes for this item which were POSITIVE." msgstr "Antall stemmer for dette objektet som er POSITIVE." #: models.py:878 msgid "Last Updated" msgstr "Sist oppdatert" #: models.py:879 msgid "The date on which this question was most recently changed." msgstr "Tidspunktet dette spørsmålet sist ble endret." #: models.py:893 msgid "Unrated" msgstr "Uvurdert" #: models.py:901 msgid "Knowledge base item" msgstr "" #: models.py:902 msgid "Knowledge base items" msgstr "" #: models.py:926 templates/helpdesk/ticket_list.html:170 msgid "Query Name" msgstr "" #: models.py:928 msgid "User-provided name for this query" msgstr "" #: models.py:932 msgid "Shared With Other Users?" msgstr "Delt med andre brukere?" #: models.py:935 msgid "Should other users see this query?" msgstr "" #: models.py:939 msgid "Search Query" msgstr "" #: models.py:940 msgid "Pickled query object. Be wary changing this." msgstr "" #: models.py:950 msgid "Saved search" msgstr "" #: models.py:951 msgid "Saved searches" msgstr "" #: models.py:966 msgid "Settings Dictionary" msgstr "" #: models.py:967 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "" #: models.py:993 msgid "User Setting" msgstr "" #: models.py:994 templates/helpdesk/navigation.html:37 #: templates/helpdesk/user_settings.html:6 msgid "User Settings" msgstr "" #: models.py:1036 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "" #: models.py:1048 msgid "Date on which this e-mail address was added" msgstr "Tidspunktet denne epostadressen ble endret" #: models.py:1056 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "" #: models.py:1061 msgid "Save Emails in Mailbox?" msgstr "" #: models.py:1064 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "" #: models.py:1101 msgid "Ignored e-mail address" msgstr "" #: models.py:1102 msgid "Ignored e-mail addresses" msgstr "" #: models.py:1124 msgid "User who wishes to receive updates for this ticket." msgstr "" #: models.py:1132 msgid "For non-user followers, enter their e-mail address" msgstr "" #: models.py:1136 msgid "Can View Ticket?" msgstr "" #: models.py:1138 msgid "Can this CC login to view the ticket details?" msgstr "" #: models.py:1142 msgid "Can Update Ticket?" msgstr "" #: models.py:1144 msgid "Can this CC login and update the ticket?" msgstr "" #: models.py:1175 msgid "Field Name" msgstr "" #: models.py:1176 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "" #: models.py:1181 msgid "Label" msgstr "" #: models.py:1183 msgid "The display label for this field" msgstr "" #: models.py:1187 msgid "Help Text" msgstr "" #: models.py:1188 msgid "Shown to the user when editing the ticket" msgstr "" #: models.py:1194 msgid "Character (single line)" msgstr "" #: models.py:1195 msgid "Text (multi-line)" msgstr "" #: models.py:1196 msgid "Integer" msgstr "" #: models.py:1197 msgid "Decimal" msgstr "" #: models.py:1198 msgid "List" msgstr "" #: models.py:1199 msgid "Boolean (checkbox yes/no)" msgstr "" #: models.py:1201 msgid "Time" msgstr "" #: models.py:1202 msgid "Date & Time" msgstr "" #: models.py:1204 msgid "URL" msgstr "" #: models.py:1205 msgid "IP Address" msgstr "" #: models.py:1210 msgid "Data Type" msgstr "" #: models.py:1212 msgid "Allows you to restrict the data entered into this field" msgstr "" #: models.py:1217 msgid "Maximum Length (characters)" msgstr "" #: models.py:1223 msgid "Decimal Places" msgstr "" #: models.py:1224 msgid "Only used for decimal fields" msgstr "" #: models.py:1230 msgid "Add empty first choice to List?" msgstr "" #: models.py:1232 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces" " that the user makes an active choice." msgstr "" #: models.py:1236 msgid "List Values" msgstr "" #: models.py:1237 msgid "For list fields only. Enter one option per line." msgstr "" #: models.py:1243 msgid "Ordering" msgstr "" #: models.py:1244 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "" #: models.py:1258 msgid "Required?" msgstr "" #: models.py:1259 msgid "Does the user have to enter a value for this field?" msgstr "" #: models.py:1263 msgid "Staff Only?" msgstr "" #: models.py:1264 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "" #: models.py:1273 msgid "Custom field" msgstr "" #: models.py:1274 msgid "Custom fields" msgstr "" #: models.py:1297 msgid "Ticket custom field value" msgstr "" #: models.py:1298 msgid "Ticket custom field values" msgstr "" #: models.py:1315 msgid "Depends On Ticket" msgstr "" #: models.py:1324 msgid "Ticket dependency" msgstr "" #: models.py:1325 msgid "Ticket dependencies" msgstr "" #: management/commands/create_usersettings.py:25 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "" #: management/commands/escalate_tickets.py:148 #, python-format msgid "Ticket escalated after %s days" msgstr "" #: management/commands/get_email.py:158 msgid "Created from e-mail" msgstr "Opprette fra epost" #: management/commands/get_email.py:162 msgid "Unknown Sender" msgstr "Ukjent Sender" #: management/commands/get_email.py:216 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "" #: management/commands/get_email.py:220 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:263 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "" #: management/commands/get_email.py:271 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "" #: management/commands/get_email.py:329 msgid " (Reopened)" msgstr "" #: management/commands/get_email.py:331 msgid " (Updated)" msgstr "(Oppdatert)" #: templates/helpdesk/attribution.html:2 msgid "" "django-helpdesk." msgstr "" #: templates/helpdesk/base.html:10 msgid "Powered by django-helpdesk" msgstr "" #: templates/helpdesk/base.html:20 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:24 templates/helpdesk/rss_list.html:31 msgid "My Open Tickets" msgstr "" #: templates/helpdesk/base.html:21 msgid "All Recent Activity" msgstr "" #: templates/helpdesk/base.html:22 templates/helpdesk/dashboard.html:99 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "" #: templates/helpdesk/base.html:52 templates/helpdesk/public_base.html:6 #: templates/helpdesk/public_base.html:18 msgid "Helpdesk" msgstr "" #: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:30 templates/helpdesk/rss_list.html:31 msgid "RSS Icon" msgstr "" #: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "" #: templates/helpdesk/base.html:63 msgid "API" msgstr "" #: templates/helpdesk/base.html:64 templates/helpdesk/system_settings.html:6 msgid "System Settings" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:146 msgid "Delete Saved Query" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:6 msgid "Delete Query" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:8 #, python-format msgid "" "Are you sure you want to delete this saved filter " "(%(query_title)s)? To re-create it, you will need to manually re-" "filter your ticket listing." msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "You have shared this query, so other users may be using it. If you delete " "it, they will have to manually create their own query." msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:14 #: templates/helpdesk/delete_ticket.html:10 msgid "No, Don't Delete It" msgstr "" #: templates/helpdesk/confirm_delete_saved_query.html:16 #: templates/helpdesk/delete_ticket.html:12 msgid "Yes - Delete It" msgstr "" #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "" #: templates/helpdesk/create_ticket.html:10 #: templates/helpdesk/navigation.html:65 templates/helpdesk/navigation.html:68 #: templates/helpdesk/public_homepage.html:27 msgid "Submit a Ticket" msgstr "" #: templates/helpdesk/create_ticket.html:11 #: templates/helpdesk/edit_ticket.html:11 msgid "Unless otherwise stated, all fields are required." msgstr "" #: templates/helpdesk/create_ticket.html:11 #: templates/helpdesk/edit_ticket.html:11 #: templates/helpdesk/public_homepage.html:28 msgid "Please provide as descriptive a title and description as possible." msgstr "" #: templates/helpdesk/create_ticket.html:30 #: templates/helpdesk/public_homepage.html:55 msgid "Submit Ticket" msgstr "" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "" #: templates/helpdesk/dashboard.html:9 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no" " owner." msgstr "" #: templates/helpdesk/dashboard.html:14 msgid "Helpdesk Summary" msgstr "" #: templates/helpdesk/dashboard.html:36 msgid "Current Ticket Stats" msgstr "" #: templates/helpdesk/dashboard.html:37 msgid "Average number of days until ticket is closed (all tickets): " msgstr "" #: templates/helpdesk/dashboard.html:38 msgid "" "Average number of days until ticket is closed (tickets opened in last 60 " "days): " msgstr "" #: templates/helpdesk/dashboard.html:39 msgid "Click" msgstr "" #: templates/helpdesk/dashboard.html:39 msgid "for detailed average by month." msgstr "" #: templates/helpdesk/dashboard.html:40 msgid "Distribution of open tickets, grouped by time period:" msgstr "" #: templates/helpdesk/dashboard.html:41 msgid "Days since opened" msgstr "" #: templates/helpdesk/dashboard.html:41 msgid "Number of open tickets" msgstr "" #: templates/helpdesk/dashboard.html:57 msgid "All Tickets submitted by you" msgstr "" #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124 #: templates/helpdesk/ticket_list.html:225 msgid "Pr" msgstr "" #: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78 #: templates/helpdesk/dashboard.html:124 msgid "Last Update" msgstr "" #: templates/helpdesk/dashboard.html:77 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "" #: templates/helpdesk/dashboard.html:92 msgid "You have no tickets assigned to you." msgstr "" #: templates/helpdesk/dashboard.html:99 msgid "(pick up a ticket if you start to work on it)" msgstr "" #: templates/helpdesk/dashboard.html:110 #: templates/helpdesk/ticket_desc_table.html:38 msgid "Take" msgstr "" #: templates/helpdesk/dashboard.html:110 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 #: templates/helpdesk/ticket_list.html:262 msgid "Delete" msgstr "" #: templates/helpdesk/dashboard.html:114 msgid "There are no unassigned tickets." msgstr "" #: templates/helpdesk/dashboard.html:123 msgid "Closed & resolved Tickets you used to work on" msgstr "" #: templates/helpdesk/delete_ticket.html:3 #: templates/helpdesk/delete_ticket.html:6 msgid "Delete Ticket" msgstr "" #: templates/helpdesk/delete_ticket.html:8 #, python-format msgid "" "Are you sure you want to delete this ticket (%(ticket_title)s)? All" " traces of the ticket, including followups, attachments, and updates will be" " irreversibly removed." msgstr "" #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "" #: templates/helpdesk/edit_ticket.html:9 msgid "Edit a Ticket" msgstr "" #: templates/helpdesk/edit_ticket.html:13 msgid "Note" msgstr "" #: templates/helpdesk/edit_ticket.html:13 msgid "" "Editing a ticket does not send an e-mail to the ticket owner or " "submitter. No new details should be entered, this form should only be used " "to fix incorrect details or clean up the submission." msgstr "" #: templates/helpdesk/edit_ticket.html:33 msgid "Save Changes" msgstr "" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:6 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "" #: templates/helpdesk/email_ignore_add.html:8 msgid "" "To ignore an e-mail address and prevent any emails from that address " "creating tickets automatically, enter the e-mail address below." msgstr "" #: templates/helpdesk/email_ignore_add.html:10 msgid "" "You can either enter a whole e-mail address such as " "email@domain.com or a portion of an e-mail address with a wildcard," " such as *@domain.com or user@*." msgstr "" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "" #: templates/helpdesk/email_ignore_del.html:6 msgid "Un-Ignore E-Mail Address" msgstr "" #: templates/helpdesk/email_ignore_del.html:8 #, python-format msgid "" "Are you sure you wish to stop removing this email address " "(%(email_address)s) and allow their e-mails to automatically create" " tickets in your system? You can re-add this e-mail address at any time." msgstr "" #: templates/helpdesk/email_ignore_del.html:10 msgid "Keep Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_del.html:12 msgid "Stop Ignoring It" msgstr "" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "" #: templates/helpdesk/email_ignore_list.html:21 #: templates/helpdesk/ticket_list.html:260 msgid "All" msgstr "" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "" #: templates/helpdesk/followup_edit.html:18 msgid "Comment:" msgstr "" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:12 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "" #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "" #: templates/helpdesk/kb_category.html:13 msgid "Article" msgstr "" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:21 #: templates/helpdesk/navigation.html:71 msgid "Knowledgebase" msgstr "" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" #: templates/helpdesk/kb_index.html:10 #: templates/helpdesk/public_homepage.html:10 msgid "Knowledgebase Categories" msgstr "" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "" #: templates/helpdesk/kb_item.html:16 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "" #: templates/helpdesk/kb_item.html:18 msgid "Feedback" msgstr "" #: templates/helpdesk/kb_item.html:20 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "" #: templates/helpdesk/kb_item.html:23 msgid "This article was useful to me" msgstr "" #: templates/helpdesk/kb_item.html:24 msgid "This article was not useful to me" msgstr "" #: templates/helpdesk/kb_item.html:27 msgid "The results of voting by other readers of this article are below:" msgstr "" #: templates/helpdesk/kb_item.html:30 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "" #: templates/helpdesk/kb_item.html:31 #, python-format msgid "Votes: %(votes)s" msgstr "" #: templates/helpdesk/kb_item.html:32 #, python-format msgid "Overall Rating: %(score)s" msgstr "" #: templates/helpdesk/navigation.html:16 templates/helpdesk/navigation.html:64 msgid "Dashboard" msgstr "" #: templates/helpdesk/navigation.html:18 msgid "New Ticket" msgstr "" #: templates/helpdesk/navigation.html:19 msgid "Stats" msgstr "" #: templates/helpdesk/navigation.html:24 msgid "Saved Query" msgstr "" #: templates/helpdesk/navigation.html:39 msgid "Change password" msgstr "" #: templates/helpdesk/navigation.html:50 msgid "Search..." msgstr "" #: templates/helpdesk/navigation.html:50 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "" #: templates/helpdesk/navigation.html:73 msgid "Logout" msgstr "" #: templates/helpdesk/navigation.html:73 msgid "Log In" msgstr "" #: templates/helpdesk/public_change_language.html:2 #: templates/helpdesk/public_homepage.html:73 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "" #: templates/helpdesk/public_change_language.html:5 msgid "Change the display language" msgstr "" #: templates/helpdesk/public_homepage.html:6 msgid "Knowledgebase Articles" msgstr "" #: templates/helpdesk/public_homepage.html:28 msgid "All fields are required." msgstr "" #: templates/helpdesk/public_homepage.html:66 msgid "Please use button at upper right to login first." msgstr "" #: templates/helpdesk/public_homepage.html:82 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "" #: templates/helpdesk/public_homepage.html:86 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "" #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "" #: templates/helpdesk/public_spam.html:5 msgid "Sorry, but there has been an error trying to submit your ticket." msgstr "" #: templates/helpdesk/public_spam.html:6 msgid "" "Our system has marked your submission as spam, so we are " "unable to save it. If this is not spam, please press back and re-type your " "message. Be careful to avoid sounding 'spammy', and if you have heaps of " "links please try removing them if possible." msgstr "" #: templates/helpdesk/public_spam.html:7 msgid "" "We are sorry for any inconvenience, however this check is required to avoid " "our helpdesk resources being overloaded by spammers." msgstr "" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "" #: templates/helpdesk/public_view_ticket.html:9 #, python-format msgid "Queue: %(queue_name)s" msgstr "" #: templates/helpdesk/public_view_ticket.html:13 #: templates/helpdesk/ticket_desc_table.html:32 msgid "Submitted On" msgstr "" #: templates/helpdesk/public_view_ticket.html:35 msgid "Tags" msgstr "Tagger" #: templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Accept" msgstr "" #: templates/helpdesk/public_view_ticket.html:48 #: templates/helpdesk/ticket_desc_table.html:26 msgid "Accept and Close" msgstr "" #: templates/helpdesk/public_view_ticket.html:57 #: templates/helpdesk/ticket.html:66 msgid "Follow-Ups" msgstr "" #: templates/helpdesk/public_view_ticket.html:65 #: templates/helpdesk/ticket.html:100 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "" #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "" #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr "" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "" #: templates/helpdesk/report_index.html:27 views/staff.py:1049 msgid "Days until ticket closed by Month" msgstr "" #: templates/helpdesk/report_output.html:19 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "" #: templates/helpdesk/report_output.html:21 msgid "Select Query:" msgstr "" #: templates/helpdesk/report_output.html:26 msgid "Filter Report" msgstr "" #: templates/helpdesk/report_output.html:29 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "" #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" #: templates/helpdesk/rss_list.html:23 msgid "Per-Queue Feeds" msgstr "" #: templates/helpdesk/rss_list.html:24 msgid "All Open Tickets" msgstr "" #: templates/helpdesk/rss_list.html:30 msgid "Open Tickets" msgstr "" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "" #: templates/helpdesk/system_settings.html:8 msgid "The following items can be maintained by you or other superusers:" msgstr "" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "" #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:200 msgid "Add Another File" msgstr "" #: templates/helpdesk/ticket.html:73 templates/helpdesk/ticket.html.py:86 msgid "Private" msgstr "" #: templates/helpdesk/ticket.html:119 msgid "Respond to this ticket" msgstr "" #: templates/helpdesk/ticket.html:126 msgid "Use a Pre-set Reply" msgstr "" #: templates/helpdesk/ticket.html:126 templates/helpdesk/ticket.html.py:166 msgid "(Optional)" msgstr "" #: templates/helpdesk/ticket.html:128 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" #: templates/helpdesk/ticket.html:131 msgid "Comment / Resolution" msgstr "" #: templates/helpdesk/ticket.html:133 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" #: templates/helpdesk/ticket.html:136 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "" #: templates/helpdesk/ticket.html:166 msgid "Is this update public?" msgstr "" #: templates/helpdesk/ticket.html:168 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "" #: templates/helpdesk/ticket.html:172 msgid "Change Further Details »" msgstr "" #: templates/helpdesk/ticket.html:181 templates/helpdesk/ticket_list.html:68 #: templates/helpdesk/ticket_list.html:97 #: templates/helpdesk/ticket_list.html:225 msgid "Owner" msgstr "" #: templates/helpdesk/ticket.html:182 msgid "Unassign" msgstr "" #: templates/helpdesk/ticket.html:193 msgid "Attach File(s) »" msgstr "" #: templates/helpdesk/ticket.html:199 msgid "Attach a File" msgstr "" #: templates/helpdesk/ticket.html:207 msgid "Update This Ticket" msgstr "" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

\n" "\n" "

You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: templates/helpdesk/ticket_desc_table.html:7 msgid "Unhold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:7 msgid "Hold" msgstr "" #: templates/helpdesk/ticket_desc_table.html:9 #, python-format msgid "Queue: %(queue)s" msgstr "" #: templates/helpdesk/ticket_desc_table.html:37 msgid "Assigned To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:43 msgid "Ignore" msgstr "" #: templates/helpdesk/ticket_desc_table.html:52 msgid "Copies To" msgstr "" #: templates/helpdesk/ticket_desc_table.html:53 msgid "Manage" msgstr "" #: templates/helpdesk/ticket_desc_table.html:53 msgid "" "Click here to add / remove people who should receive an e-mail whenever this" " ticket is updated." msgstr "" #: templates/helpdesk/ticket_desc_table.html:53 msgid "Subscribe" msgstr "" #: templates/helpdesk/ticket_desc_table.html:53 msgid "" "Click here to subscribe yourself to this ticket, if you want to receive an " "e-mail whenever this ticket is updated." msgstr "" #: templates/helpdesk/ticket_desc_table.html:57 msgid "Dependencies" msgstr "" #: templates/helpdesk/ticket_desc_table.html:59 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: templates/helpdesk/ticket_desc_table.html:60 msgid "Remove Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:63 msgid "This ticket has no dependencies." msgstr "" #: templates/helpdesk/ticket_desc_table.html:65 msgid "Add Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:65 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "" #: templates/helpdesk/ticket_list.html:59 msgid "Change Query" msgstr "" #: templates/helpdesk/ticket_list.html:67 #: templates/helpdesk/ticket_list.html:79 msgid "Sorting" msgstr "" #: templates/helpdesk/ticket_list.html:71 #: templates/helpdesk/ticket_list.html:139 msgid "Keywords" msgstr "" #: templates/helpdesk/ticket_list.html:72 msgid "Date Range" msgstr "" #: templates/helpdesk/ticket_list.html:100 msgid "Reverse" msgstr "" #: templates/helpdesk/ticket_list.html:102 msgid "Ordering applied to tickets" msgstr "" #: templates/helpdesk/ticket_list.html:107 msgid "Owner(s)" msgstr "" #: templates/helpdesk/ticket_list.html:111 msgid "(ME)" msgstr "" #: templates/helpdesk/ticket_list.html:115 msgid "Ctrl-Click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:120 msgid "Queue(s)" msgstr "" #: templates/helpdesk/ticket_list.html:121 #: templates/helpdesk/ticket_list.html:127 msgid "Ctrl-click to select multiple options" msgstr "" #: templates/helpdesk/ticket_list.html:126 msgid "Status(es)" msgstr "" #: templates/helpdesk/ticket_list.html:132 msgid "Date (From)" msgstr "" #: templates/helpdesk/ticket_list.html:133 msgid "Date (To)" msgstr "" #: templates/helpdesk/ticket_list.html:134 msgid "Use YYYY-MM-DD date format, eg 2011-05-29" msgstr "" #: templates/helpdesk/ticket_list.html:140 msgid "" "Keywords are case-insensitive, and will be looked for in the title, body and" " submitter fields." msgstr "" #: templates/helpdesk/ticket_list.html:144 msgid "Apply Filter" msgstr "" #: templates/helpdesk/ticket_list.html:146 #, python-format msgid "You are currently viewing saved query \"%(query_name)s\"." msgstr "" #: templates/helpdesk/ticket_list.html:149 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "" #: templates/helpdesk/ticket_list.html:162 #: templates/helpdesk/ticket_list.html:181 msgid "Save Query" msgstr "" #: templates/helpdesk/ticket_list.html:172 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" #: templates/helpdesk/ticket_list.html:174 msgid "Shared?" msgstr "" #: templates/helpdesk/ticket_list.html:175 msgid "Yes, share this query with other users." msgstr "" #: templates/helpdesk/ticket_list.html:176 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" #: templates/helpdesk/ticket_list.html:195 msgid "Use Saved Query" msgstr "" #: templates/helpdesk/ticket_list.html:202 msgid "Query" msgstr "" #: templates/helpdesk/ticket_list.html:207 msgid "Run Query" msgstr "" #: templates/helpdesk/ticket_list.html:240 msgid "No Tickets Match Your Selection" msgstr "" #: templates/helpdesk/ticket_list.html:247 msgid "Previous" msgstr "" #: templates/helpdesk/ticket_list.html:251 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "" #: templates/helpdesk/ticket_list.html:255 msgid "Next" msgstr "" #: templates/helpdesk/ticket_list.html:260 msgid "Select:" msgstr "" #: templates/helpdesk/ticket_list.html:260 msgid "None" msgstr "" #: templates/helpdesk/ticket_list.html:260 msgid "Inverse" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "With Selected Tickets:" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Take (Assign to me)" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Close" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Close (Don't Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Close (Send E-Mail)" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Assign To" msgstr "" #: templates/helpdesk/ticket_list.html:262 msgid "Nobody (Unassign)" msgstr "" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "" #: templates/helpdesk/user_settings.html:8 msgid "" "Use the following options to change the way your helpdesk system works for " "you. These settings do not impact any other user." msgstr "" #: templates/helpdesk/user_settings.html:14 msgid "Save Options" msgstr "" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

\n" "\n" "

Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "" #: templates/helpdesk/registration/login.html:14 msgid "To log in simply enter your username and password below." msgstr "" #: templates/helpdesk/registration/login.html:17 msgid "Your username and password didn't match. Please try again." msgstr "" #: templates/helpdesk/registration/login.html:20 msgid "Login" msgstr "" #: views/feeds.py:39 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "" #: views/feeds.py:44 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "" #: views/feeds.py:50 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "" #: views/feeds.py:55 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "" #: views/feeds.py:102 msgid "Helpdesk: Unassigned Tickets" msgstr "" #: views/feeds.py:103 msgid "Unassigned Open and Reopened tickets" msgstr "" #: views/feeds.py:128 msgid "Helpdesk: Recent Followups" msgstr "" #: views/feeds.py:129 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "" #: views/feeds.py:144 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "" #: views/feeds.py:149 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "" #: views/public.py:89 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "" #: views/public.py:107 msgid "Submitter accepted resolution and closed ticket" msgstr "" #: views/staff.py:235 msgid "Accepted resolution and closed ticket" msgstr "" #: views/staff.py:369 #, python-format msgid "Assigned to %(username)s" msgstr "" #: views/staff.py:392 msgid "Updated" msgstr "" #: views/staff.py:577 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "" #: views/staff.py:582 msgid "Unassigned in bulk update" msgstr "" #: views/staff.py:587 views/staff.py:592 msgid "Closed in bulk update" msgstr "" #: views/staff.py:806 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "" #: views/staff.py:910 msgid "Ticket taken off hold" msgstr "" #: views/staff.py:913 msgid "Ticket placed on hold" msgstr "" #: views/staff.py:1007 msgid "User by Priority" msgstr "" #: views/staff.py:1013 msgid "User by Queue" msgstr "" #: views/staff.py:1019 msgid "User by Status" msgstr "" #: views/staff.py:1025 msgid "User by Month" msgstr "" #: views/staff.py:1031 msgid "Queue by Priority" msgstr "" #: views/staff.py:1037 msgid "Queue by Status" msgstr "" #: views/staff.py:1043 msgid "Queue by Month" msgstr ""