# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # Ross Poulton , 2011. # msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n" "POT-Creation-Date: 2011-05-11 15:05+1000\n" "PO-Revision-Date: 2011-05-12 00:22+0000\n" "Last-Translator: albertogaona \n" "Language-Team: Spanish (Mexican) (http://www.transifex.net/projects/p/django-helpdesk/team/es_MX/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Language: es_MX\n" "Plural-Forms: nplurals=2; plural=(n != 1)\n" #: forms.py:108 forms.py:339 models.py:262 #: templates/helpdesk/dashboard.html:10 templates/helpdesk/dashboard.html:26 #: templates/helpdesk/dashboard.html:44 templates/helpdesk/rss_list.html:23 #: templates/helpdesk/ticket_list.html:54 #: templates/helpdesk/ticket_list.html:75 #: templates/helpdesk/ticket_list.html:186 views/staff.py:846 #: views/staff.py:852 views/staff.py:858 msgid "Queue" msgstr "Cola" #: forms.py:117 msgid "Summary of the problem" msgstr "Resumen del problema" #: forms.py:122 msgid "Submitter E-Mail Address" msgstr "E-Mail de Remitente" #: forms.py:123 msgid "" "This e-mail address will receive copies of all public updates to this " "ticket." msgstr "" "Esta direccion de e-mail recibirá copias de todas las actualizaciones " "públicas de este ticket." #: forms.py:129 msgid "Description of Issue" msgstr "Descripción del Problema" #: forms.py:136 msgid "Case owner" msgstr "Dueño" #: forms.py:137 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "" "Si selecciona un propietario que no sea usted, serán notificados por correo " "acerca de este ticket inmediatamente" #: forms.py:145 models.py:322 management/commands/escalate_tickets.py:152 #: templates/helpdesk/public_view_ticket.html:21 #: templates/helpdesk/ticket.html:129 #: templates/helpdesk/ticket_desc_table.html:22 #: templates/helpdesk/ticket_list.html:81 views/staff.py:265 msgid "Priority" msgstr "Prioridad" #: forms.py:146 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "" "Por favor seleccione cuidadosamente una prioridad. Si no está seguro, déjelo" " como está (3)." #: forms.py:152 forms.py:375 msgid "Attach File" msgstr "Adjuntar Archivo." #: forms.py:153 forms.py:376 msgid "You can attach a file such as a document or screenshot to this ticket." msgstr "" "Usted puede adjuntar un archivo como documento o una captura de pantalla a " "este ticket." #: forms.py:161 templates/helpdesk/public_view_ticket.html:33 #: templates/helpdesk/ticket.html:132 #: templates/helpdesk/ticket_desc_table.html:33 #: templates/helpdesk/ticket_list.html:58 #: templates/helpdesk/ticket_list.html:186 views/staff.py:276 msgid "Tags" msgstr "Etiquetas" #: forms.py:162 msgid "" "Words, separated by spaces, or phrases separated by commas. These should " "communicate significant characteristics of this ticket" msgstr "" "Palabras, separadas por espacios o frases separadas por comas. Estás " "representaran características significativas a este ticket." #: forms.py:251 msgid "Ticket Opened" msgstr "Ticket abierto" #: forms.py:258 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "Ticket abierto & Asignado a %(name)s" #: forms.py:348 msgid "Summary of your query" msgstr "Resumen de su consulta" #: forms.py:353 msgid "Your E-Mail Address" msgstr "Su dirección de e-mail" #: forms.py:354 msgid "We will e-mail you when your ticket is updated." msgstr "Le enviaremos un e-mail cuando su ticket se actualice." #: forms.py:359 msgid "Description of your issue" msgstr "Descripción del problema" #: forms.py:361 msgid "" "Please be as descriptive as possible, including any details we may need to " "address your query." msgstr "" "Por favor sea lo más descriptivo posible, incluyendo cualquier información " "necesaria para resolver pronto su problema." #: forms.py:369 msgid "Urgency" msgstr "Urgencia" #: forms.py:370 msgid "Please select a priority carefully." msgstr "Por favor seleccione una prioridad cuidadosamente." #: forms.py:458 msgid "Ticket Opened Via Web" msgstr "Ticket abierto vía web" #: forms.py:528 msgid "Show Ticket List on Login?" msgstr "¿Mostrar la lista de tickets al entrar?" #: forms.py:529 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "" "¿Mostar la lista de ticket después de ingresar? De otra forma, el dashboard " "será mostrado." #: forms.py:534 msgid "E-mail me on ticket change?" msgstr "Envíenme un mensaje cuando cambie el ticket" #: forms.py:535 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody" " else, do you want to receive an e-mail?" msgstr "" "¿Quiere recibir un e-mail si usted es el dueño de un ticket y el ticket es " "cambiado vía web por alguien más?" #: forms.py:540 msgid "E-mail me when assigned a ticket?" msgstr "¿Enviarle un correo cuando se le asigne un ticket?" #: forms.py:541 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "¿Quiere que se le envie un e-mail si se le asigna un ticket via web?" #: forms.py:546 msgid "E-mail me when a ticket is changed via the API?" msgstr "¿Enviarle un correo si un ticket es cambiado vía el API?" #: forms.py:547 msgid "If a ticket is altered by the API, do you want to receive an e-mail?" msgstr "" "¿Quiere recibir un e-mail si un ticket es modificado a través de la API?" #: forms.py:552 msgid "Number of tickets to show per page" msgstr "Número de tickets a mostrar por página" #: forms.py:553 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "¿Cuántos tickets quiere ver en la página de Lista de Tickets?" #: forms.py:560 msgid "Use my e-mail address when submitting tickets?" msgstr "¿Usar mi direccion de e-mail cuando se envien tickets?" #: forms.py:561 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "" "Cuando envia un ticket, ¿quiere que automáticamente se use su dirección de " "e-mail como emisor? Usted puede ingresar una dirección de e-mail cuando se " "ingrese un ticket si es que lo necesita. Esta opción solo modifica la opción" " por defecto." #: models.py:32 models.py:256 models.py:484 models.py:781 models.py:815 #: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44 #: templates/helpdesk/ticket.html:123 templates/helpdesk/ticket_list.html:72 #: templates/helpdesk/ticket_list.html:186 views/staff.py:255 msgid "Title" msgstr "Título" #: models.py:37 models.py:786 models.py:1152 msgid "Slug" msgstr "Prefijo" #: models.py:38 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "" "Este prefijo es utilizado como parte del ID de un ticket. Una vez " "configurado, trate de no cambiarlo o las notificaciones e-mail pueden dejar" " de funcionar." #: models.py:43 models.py:1009 models.py:1079 models.py:1149 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/ticket_cc_list.html:15 msgid "E-Mail Address" msgstr "Dirección de E-mail" #: models.py:46 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use" " IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "" "Todos los correos de salida de esta cola usarán esta dirección. Si usa IMAP " "o POP3, esta debe ser la dirección de correo para ese buzón" #: models.py:52 models.py:760 msgid "Locale" msgstr "Internacionalización" #: models.py:56 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "" "Internacionalización de esta cola. Todo lo que corresponda a esta cola " "estara en este lenguaje." #: models.py:60 msgid "Allow Public Submission?" msgstr "¿Permitir envíos públicos?" #: models.py:63 msgid "Should this queue be listed on the public submission form?" msgstr "¿Debe esta cola ser listada en el formulario de envíos públicos?" #: models.py:68 msgid "Allow E-Mail Submission?" msgstr "¿Permitir envíos por e-mail?" #: models.py:71 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "¿Quiere sondear el buzón de correo de abajo para nuevos tickets?" #: models.py:76 msgid "Escalation Days" msgstr "Dias de escalamiento" #: models.py:79 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "" "¿con que frecuencia desea incrementar la prioridad de los tickets que no " "están retenidos? Especifique 0 para que no existan escalamientos." #: models.py:84 msgid "New Ticket CC Address" msgstr "Dirección CC Nuevo Ticket" #: models.py:88 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple " "e-mail addresses." msgstr "" #: models.py:94 msgid "Updated Ticket CC Address" msgstr "Actualización de Ticket, Dirección de CC" #: models.py:98 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "" #: models.py:105 msgid "E-Mail Box Type" msgstr "Tipo de buzón de correo" #: models.py:107 msgid "POP 3" msgstr "POP 3" #: models.py:107 msgid "IMAP" msgstr "IMAP" #: models.py:110 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported." msgstr "" "Dirección de correo para crear tickets automáticos a partir de un buzón de " "correo, tanto POP3 e IMAP son soportados." #: models.py:115 msgid "E-Mail Hostname" msgstr "Servidor de e-mail" #: models.py:119 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "" "La dirección IP o nombre de dominio de su servidor de e-mail. Puede ser " "\"localhost\"." #: models.py:124 msgid "E-Mail Port" msgstr "Puerto de e-mail" #: models.py:127 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "" "Número de puerto para acceder a e-mail. Por defecto POP3 es \"110\" y para " "IMAP es \"143\". Esto puede ser distinto en algunos servidores. Deje en " "blanco para usar los por defecto." #: models.py:133 msgid "Use SSL for E-Mail?" msgstr "¿Usar SSL para el e-mail?" #: models.py:136 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "" "Si va a utilizar SSL para IMAP o POP3 - el puerto predeterminado es 993 para" " IMAP y 995 para POP3" #: models.py:141 msgid "E-Mail Username" msgstr "Nombre de usuario de e-mail" #: models.py:145 msgid "Username for accessing this mailbox." msgstr "Nombre de usuario para accesar esta casilla." #: models.py:149 msgid "E-Mail Password" msgstr "Contraseña de e-mail" #: models.py:153 msgid "Password for the above username" msgstr "Contraseña para el usuario de encima" #: models.py:157 msgid "IMAP Folder" msgstr "Carpeta IMAP" #: models.py:161 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "" "Si utiliza IMAP ¿de qué carpeta quiere extraer los mensajes? Esta " "característica le permite utilizar una sola cuenta IMAP para varias colas, " "filtrando los mensajes en el servidor IMAP y colocándolos en diferentes " "carpetas. Default: INBOX" #: models.py:168 msgid "E-Mail Check Interval" msgstr "Intervalo de revisión de correo" #: models.py:169 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "¿Con que frecuencia desea revisar el buzón de correo? (En Minutos)" #: models.py:240 templates/helpdesk/dashboard.html:10 #: templates/helpdesk/ticket.html:87 msgid "Open" msgstr "Abierto" #: models.py:241 templates/helpdesk/ticket.html:93 #: templates/helpdesk/ticket.html.py:99 templates/helpdesk/ticket.html:104 #: templates/helpdesk/ticket.html.py:108 msgid "Reopened" msgstr "Reabierto" #: models.py:242 templates/helpdesk/dashboard.html:10 #: templates/helpdesk/ticket.html:88 templates/helpdesk/ticket.html.py:94 #: templates/helpdesk/ticket.html:100 msgid "Resolved" msgstr "Resuelto" #: models.py:243 templates/helpdesk/ticket.html:89 #: templates/helpdesk/ticket.html.py:95 templates/helpdesk/ticket.html:101 #: templates/helpdesk/ticket.html.py:105 msgid "Closed" msgstr "Cerrado" #: models.py:244 templates/helpdesk/ticket.html:90 #: templates/helpdesk/ticket.html.py:96 templates/helpdesk/ticket.html:109 msgid "Duplicate" msgstr "Duplicado" #: models.py:248 msgid "1. Critical" msgstr "1. Crítico" #: models.py:249 msgid "2. High" msgstr "2. Alto" #: models.py:250 msgid "3. Normal" msgstr "3. Normal" #: models.py:251 msgid "4. Low" msgstr "4. Bajo" #: models.py:252 msgid "5. Very Low" msgstr "5. Muy bajo" #: models.py:266 templates/helpdesk/dashboard.html:44 #: templates/helpdesk/ticket_list.html:69 #: templates/helpdesk/ticket_list.html:186 msgid "Created" msgstr "Creado" #: models.py:268 msgid "Date this ticket was first created" msgstr "Fecha de cuando fue creado este ticket" #: models.py:272 msgid "Modified" msgstr "Modificado" #: models.py:274 msgid "Date this ticket was most recently changed." msgstr "Fecha de cuando fue reciente modifcado este ticket" #: models.py:278 templates/helpdesk/public_view_ticket.html:16 #: templates/helpdesk/ticket_desc_table.html:17 msgid "Submitter E-Mail" msgstr "E-mail del solicitante" #: models.py:281 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "" "El solicitante recibira un e-mail para todas las actualizaciones publicas " "dejadas para esta tarea." #: models.py:290 msgid "Assigned to" msgstr "Asignado a" #: models.py:294 templates/helpdesk/dashboard.html:26 #: templates/helpdesk/ticket_list.html:55 #: templates/helpdesk/ticket_list.html:78 #: templates/helpdesk/ticket_list.html:186 msgid "Status" msgstr "Estado" #: models.py:300 msgid "On Hold" msgstr "Mantener" #: models.py:303 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "Si un ticket es mantenido, no sera automaticamente escalado." #: models.py:308 models.py:790 templates/helpdesk/public_view_ticket.html:39 #: templates/helpdesk/ticket_desc_table.html:58 msgid "Description" msgstr "Descripcion" #: models.py:311 msgid "The content of the customers query." msgstr "El contenido de la consulta de clientes" #: models.py:315 templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:65 msgid "Resolution" msgstr "Resolución" #: models.py:318 msgid "The resolution provided to the customer by our staff." msgstr "La resolución proporcionada al cliente por el personal" #: models.py:326 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "1 = Prioridad mas alta, 5 = Prioridad Baja" #: models.py:333 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "" "La fecha de este ticket fue modificada por la ultima escalación - " "actualizado automáticamente por management/commands/escalate_tickets.py." #: models.py:342 templates/helpdesk/ticket_desc_table.html:13 #: views/feeds.py:91 views/feeds.py:117 views/feeds.py:171 views/staff.py:212 msgid "Unassigned" msgstr "Sin Asignar" #: models.py:381 msgid " - On Hold" msgstr "En Espera" #: models.py:475 models.py:1067 models.py:1207 models.py:1232 #: templates/helpdesk/public_homepage.html:9 #: templates/helpdesk/public_view_form.html:12 msgid "Ticket" msgstr "Ticket" #: models.py:479 models.py:708 models.py:1002 models.py:1146 msgid "Date" msgstr "Fecha" #: models.py:491 views/staff.py:226 msgid "Comment" msgstr "Comentario" #: models.py:497 msgid "Public" msgstr "Público" #: models.py:500 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "" "Los tickets públicos son visibles por el usuario y todo el personal, pero " "las entradas no pública sólo pueden ser vistos por el personal." #: models.py:508 models.py:882 models.py:1075 views/staff.py:822 #: views/staff.py:828 views/staff.py:834 views/staff.py:840 msgid "User" msgstr "Usuario" #: models.py:512 templates/helpdesk/ticket.html:84 msgid "New Status" msgstr "Nuevo Estado" #: models.py:516 msgid "If the status was changed, what was it changed to?" msgstr "Si el estado cambió, ¿que fue a lo que cambió?" #: models.py:545 models.py:602 msgid "Follow-up" msgstr "Seguimiento" #: models.py:549 models.py:1212 msgid "Field" msgstr "Campo" #: models.py:554 msgid "Old Value" msgstr "Valor Viejo" #: models.py:560 msgid "New Value" msgstr "Valor nuevo" #: models.py:568 msgid "removed" msgstr "removido" #: models.py:570 #, python-format msgid "set to %s" msgstr "establece en %s" #: models.py:572 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "cambiado de \"%(old_value)s\" a \"%(new_value)s\"" #: models.py:606 msgid "File" msgstr "Archivo" #: models.py:611 msgid "Filename" msgstr "Nombre de Archivo" #: models.py:616 msgid "MIME Type" msgstr "Tipo MIME" #: models.py:621 msgid "Size" msgstr "Tamaño" #: models.py:622 msgid "Size of this file in bytes" msgstr "Tamaño del archivo en bytes" #: models.py:657 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "" "Dejar en blanco para permitir que esta respuesta que se utilizará para todas" " las colas, o seleccionar las colas desea limitar esta respuesta." #: models.py:662 models.py:703 models.py:997 #: templates/helpdesk/email_ignore_list.html:13 msgid "Name" msgstr "Nombre" #: models.py:664 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "" "Sólo se utiliza para ayudar a los usuarios con la selección de una respuesta" " - no se muestra al usuario." #: models.py:669 msgid "Body" msgstr "Cuerpo" #: models.py:670 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ " "queue }} - The queue; and {{ user }} - the current user." msgstr "" "Contexto: {{ ticket }} - ticket de objeto (por ejemplo, {{ ticket.title }});" " {{ queue }} - La cola, y {{ user }} - el usuario actual." #: models.py:697 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "" "Deja en blanco para esta exclusión se aplica a todas las colas, o " "seleccionar las colas que desee excluir con esta entrada." #: models.py:709 msgid "Date on which escalation should not happen" msgstr "Fecha en la que la escalada no debe suceder" #: models.py:726 msgid "Template Name" msgstr "Nombre de Plantillla" #: models.py:731 msgid "Subject" msgstr "Asunto" #: models.py:733 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is" " available as in plain_text, below." msgstr "" "Este será el prefijo \"[ticket.ticket] ticket.title\". Se recomienda algo " "simple como \"(Actualización\") o \"(cerrado)\" - el mismo contexto se " "encuentra disponible como en plain_text, a continuación." #: models.py:739 msgid "Heading" msgstr "Encabezado" #: models.py:741 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same" " context is available as in plain_text, below." msgstr "" "En correos HTML, este será el encabezado al principio del correo - el mismo " "contexto aplica a textlo plano, abajo." #: models.py:747 msgid "Plain Text" msgstr "Texto Plano" #: models.py:748 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "" "El contexto a su disposición incluye {{ ticket }}, {{ queue }}, y " "dependiendo de la hora de la llamada: {{resolution}} o {{comment}}." #: models.py:754 msgid "HTML" msgstr "HTML" #: models.py:755 msgid "The same context is available here as in plain_text, above." msgstr "El mismo contexto está disponible aquí como texto plano, arriba." #: models.py:764 msgid "Locale of this template." msgstr "" #: models.py:811 templates/helpdesk/kb_index.html:10 msgid "Category" msgstr "Categoría" #: models.py:820 msgid "Question" msgstr "Pregunta" #: models.py:824 msgid "Answer" msgstr "Respuesta" #: models.py:828 msgid "Votes" msgstr "Votos" #: models.py:829 msgid "Total number of votes cast for this item" msgstr "Número total de votos emitidos para este item" #: models.py:834 msgid "Positive Votes" msgstr "Votos positivos" #: models.py:835 msgid "Number of votes for this item which were POSITIVE." msgstr "Número total de votos para este item que fueron POSITIVOS" #: models.py:840 msgid "Last Updated" msgstr "Última actualización" #: models.py:841 msgid "The date on which this question was most recently changed." msgstr "La fecha en que esta cuestión fue recientemente cambiado." #: models.py:855 msgid "Unrated" msgstr "No calificado" #: models.py:886 templates/helpdesk/ticket_list.html:145 msgid "Query Name" msgstr "Nombre de consulta" #: models.py:888 msgid "User-provided name for this query" msgstr "nombre proveido por el usuario para esta consulta" #: models.py:892 msgid "Shared With Other Users?" msgstr "¿Compartir con otros usuarios?" #: models.py:895 msgid "Should other users see this query?" msgstr "¿Deberían otros usuarios ver esta consulta?" #: models.py:899 msgid "Search Query" msgstr "Consulta de búsqueda" #: models.py:900 msgid "Pickled query object. Be wary changing this." msgstr "objeto de consulta en crudo. Tenga cuidado con cambiar esto." #: models.py:921 msgid "Settings Dictionary" msgstr "Diccionario de Configuración" #: models.py:922 msgid "" "This is a base64-encoded representation of a pickled Python dictionary. Do " "not change this field via the admin." msgstr "" "Esta es una representación codificada en base 64 de un diccionario de Python" " en crudo. No cambie este campo a través de la administración." #: models.py:991 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "" "Deja en blanco para este e-mail para ser ignorado en todas las colas, o " "seleccionar las colas que desea ignorar este e-mail para." #: models.py:1003 msgid "Date on which this e-mail address was added" msgstr "Fecha en la que se añadió la dirección de correo electrónico" #: models.py:1011 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "" "Introduzca una dirección de correo electrónico completa, o partes con " "comodines, por ejemplo, *@domain.com o postmaster@*." #: models.py:1016 msgid "Save Emails in Mailbox?" msgstr "Guardar mensajes de correo electrónico en el buzón?" #: models.py:1019 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "" "¿Desea guardar los correos electrónicos de esta dirección en el buzón de " "correo? Si es marcada, los mensajes de correo electrónico de esta dirección " "serán eliminados." #: models.py:1074 msgid "User who wishes to receive updates for this ticket." msgstr "Usuario que desea recibir las actualizaciones de este ticket." #: models.py:1082 msgid "For non-user followers, enter their e-mail address" msgstr "" "Para los seguidores sin usuario, introduzca su dirección de correo " "electrónico" #: models.py:1086 msgid "Can View Ticket?" msgstr "¿Puede ver el ticket?" #: models.py:1088 msgid "Can this CC login to view the ticket details?" msgstr "¿Puede este CC entrar para ver los detalles del ticket?" #: models.py:1092 msgid "Can Update Ticket?" msgstr "¿Puede actualizar el ticket?" #: models.py:1094 msgid "Can this CC login and update the ticket?" msgstr "¿Puede este CC entrar y actualizar el ticket?" #: models.py:1121 msgid "Field Name" msgstr "Nombre del campo" #: models.py:1122 msgid "" "As used in the database and behind the scenes. Must be unique and consist of" " only lowercase letters with no punctuation." msgstr "" "Tal y como se usa en la base de datos del sistema. Debe ser único y " "consistir solo de minúsculas, sin puntos ni comas." #: models.py:1127 msgid "Label" msgstr "Etiqueta" #: models.py:1129 msgid "The display label for this field" msgstr "La etiqueta a desplegar para este campo" #: models.py:1133 msgid "Help Text" msgstr "Texto de ayuda" #: models.py:1134 msgid "Shown to the user when editing the ticket" msgstr "Se muestra al usuario cuando se edita el ticket" #: models.py:1140 msgid "Character (single line)" msgstr "Caracter (una sola línea)" #: models.py:1141 msgid "Text (multi-line)" msgstr "Texto (multi-línea)" #: models.py:1142 msgid "Integer" msgstr "Entero" #: models.py:1143 msgid "Decimal" msgstr "Decimal" #: models.py:1144 msgid "List" msgstr "Lista" #: models.py:1145 msgid "Boolean (checkbox yes/no)" msgstr "Booleano (checkbox sí/no)" #: models.py:1147 msgid "Time" msgstr "Hora" #: models.py:1148 msgid "Date & Time" msgstr "Fecha y hora" #: models.py:1150 msgid "URL" msgstr "URL" #: models.py:1151 msgid "IP Address" msgstr "Dirección IP" #: models.py:1156 msgid "Data Type" msgstr "Tipo de dato" #: models.py:1158 msgid "Allows you to restrict the data entered into this field" msgstr "Le permite restringir la información introducida en este campo" #: models.py:1163 msgid "Maximum Length (characters)" msgstr "Longitud máxima (caracteres)" #: models.py:1169 msgid "Decimal Places" msgstr "Lugares decimales" #: models.py:1170 msgid "Only used for decimal fields" msgstr "Solo utilizado en campos decimales" #: models.py:1176 msgid "List Values" msgstr "Listas de valores" #: models.py:1177 msgid "For list fields only. Enter one option per line." msgstr "Para campos de lista. Introduzca una opción por línea." #: models.py:1191 msgid "Required?" msgstr "¿Requerido?" #: models.py:1192 msgid "Does the user have to enter a value for this field?" msgstr "¿El usuario está obligado a introducir un valor en este campo?" #: models.py:1196 msgid "Staff Only?" msgstr "¿Solo personal de soporte?" #: models.py:1197 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "" "Si está prendido, la forma pública de creación de ticket NO MOSTRARÁ este " "campo" #: models.py:1238 msgid "Depends On Ticket" msgstr "" #: management/commands/create_usersettings.py:21 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "" #: management/commands/escalate_tickets.py:146 #, python-format msgid "Ticket escalated after %s days" msgstr "Ticket escalado después de %s días" #: management/commands/get_email.py:146 msgid "Created from e-mail" msgstr "Creado a partir de e-mail" #: management/commands/get_email.py:150 msgid "Unknown Sender" msgstr "Remitente desconocido" #: management/commands/get_email.py:204 msgid "" "No plain-text email body available. Please see attachment " "email_html_body.html." msgstr "" "No hay cuerpo del correo electrónico en texto plano disponible. Por favor, " "consulte el archivo adjunto email_html_body.html." #: management/commands/get_email.py:208 msgid "email_html_body.html" msgstr "email_html_body.html" #: management/commands/get_email.py:285 msgid " (Reopened)" msgstr "(Reabierto)" #: management/commands/get_email.py:287 msgid " (Updated)" msgstr "(Actualizado)" #: management/commands/get_email.py:309 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "E-mail recibido desde %(sender_email)s " #: management/commands/get_email.py:317 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "" "Ticket Re-abierto por el correo electrónico recibido desde %(sender_email)s " #: templates/helpdesk/base.html:7 msgid "Powered by django-helpdesk" msgstr "Powered by django-helpdesk" #: templates/helpdesk/base.html:12 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28 msgid "My Open Tickets" msgstr "Mis tickets abiertos" #: templates/helpdesk/base.html:13 msgid "All Recent Activity" msgstr "Todas las actividades recientes" #: templates/helpdesk/base.html:14 templates/helpdesk/dashboard.html:43 #: templates/helpdesk/rss_list.html:15 msgid "Unassigned Tickets" msgstr "Tickets no asignados" #: templates/helpdesk/base.html:45 templates/helpdesk/public_base.html:3 #: templates/helpdesk/public_base.html:11 msgid "Helpdesk" msgstr "Mesa de Ayuda" #: templates/helpdesk/base.html:54 msgid "" "Powered by django-" "helpdesk." msgstr "" "Con tecnología de django-" "helpdesk." #: templates/helpdesk/base.html:54 templates/helpdesk/rss_list.html:9 #: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15 #: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28 msgid "RSS Icon" msgstr "Icono RSS" #: templates/helpdesk/base.html:54 templates/helpdesk/rss_list.html:2 #: templates/helpdesk/rss_list.html.py:4 msgid "RSS Feeds" msgstr "RSS Feeds" #: templates/helpdesk/base.html:54 msgid "API" msgstr "API" #: templates/helpdesk/base.html:54 msgid "User Settings" msgstr "Configuración de Usuario" #: templates/helpdesk/base.html:54 msgid "System Settings" msgstr "Configuración de Sistema" #: templates/helpdesk/confirm_delete_saved_query.html:3 #: templates/helpdesk/ticket_list.html:134 msgid "Delete Saved Query" msgstr "Eliminar consulta guardada" #: templates/helpdesk/confirm_delete_saved_query.html:5 #, python-format msgid "" "\n" "

Delete Query

\n" "\n" "

Are you sure you want to delete this saved filter (%(query_title)s)? To re-create it, you will need to manually re-filter your ticket listing.

\n" msgstr "" "\n" "

Eliminar Consulta

\n" "\n" "

¿Estás seguro que quieres eliminar este filtro guardado ( %(query_title)s )? Para volver a crearlo, tendrá que manualmente volver a filtrar la lista de ticket.

\n" #: templates/helpdesk/confirm_delete_saved_query.html:11 msgid "" "\n" "

You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.

\n" msgstr "" "\n" "

Ha compartido esta consulta para que los otros usuarios pueden usarla. Si la elimina, se tendrá que crear manualmente su propia consulta.

\n" #: templates/helpdesk/confirm_delete_saved_query.html:15 #: templates/helpdesk/delete_ticket.html:11 msgid "No, Don't Delete It" msgstr "No, no lo elimine" #: templates/helpdesk/confirm_delete_saved_query.html:17 #: templates/helpdesk/delete_ticket.html:13 msgid "Yes - Delete It" msgstr "Sí lo elimine" #: templates/helpdesk/create_ticket.html:3 msgid "Create Ticket" msgstr "Crear Ticket" #: templates/helpdesk/create_ticket.html:6 msgid "" "

Submit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

" msgstr "" "

Enviar Ticket

A menos que se indique lo contrario, todos los " "campos son obligatorios. Por favor proporcione toda la información " "posible

" #: templates/helpdesk/create_ticket.html:17 #: templates/helpdesk/edit_ticket.html:19 #: templates/helpdesk/public_homepage.html:31 msgid "(Optional)" msgstr "(Opcional)" #: templates/helpdesk/create_ticket.html:26 #: templates/helpdesk/public_homepage.html:40 msgid "Submit Ticket" msgstr "Enviar Ticket" #: templates/helpdesk/dashboard.html:2 msgid "Helpdesk Dashboard" msgstr "Dashboard de mantenciones" #: templates/helpdesk/dashboard.html:9 msgid "Helpdesk Summary" msgstr "Resumen de mantenciones" #: templates/helpdesk/dashboard.html:20 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see your own " "tickets, and those tickets that have no owner. Why not pick up an orphan " "ticket and sort it out for a customer?" msgstr "" "¡Bienvenido al Tablero de Control de su Helpdesk! Desde aquí puede dar un " "vistazo rápido a sus propios tickets, y a aquellos tickets que no han sido " "asignados. ¿Porqué no toma un ticket huérfano y comienza la atención para un" " cliente?" #: templates/helpdesk/dashboard.html:25 msgid "Your Tickets" msgstr "Mis Tickets" #: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44 #: templates/helpdesk/ticket_list.html:186 msgid "Pr" msgstr "Pr" #: templates/helpdesk/dashboard.html:26 msgid "Last Update" msgstr "Novedades" #: templates/helpdesk/dashboard.html:38 msgid "You have no tickets assigned to you." msgstr "Usted no tiene tickets asignados." #: templates/helpdesk/dashboard.html:52 #: templates/helpdesk/ticket_desc_table.html:13 msgid "Take" msgstr "Tomar" #: templates/helpdesk/dashboard.html:52 #: templates/helpdesk/email_ignore_list.html:13 #: templates/helpdesk/email_ignore_list.html:23 #: templates/helpdesk/ticket_cc_list.html:15 #: templates/helpdesk/ticket_cc_list.html:23 msgid "Delete" msgstr "Eliminar" #: templates/helpdesk/dashboard.html:56 msgid "There are no unassigned tickets." msgstr "No hay tickets asignados" #: templates/helpdesk/delete_ticket.html:3 msgid "Delete Ticket" msgstr "Eliminar ticket" #: templates/helpdesk/delete_ticket.html:5 #, python-format msgid "" "\n" "

Delete Ticket

\n" "\n" "

Are you sure you want to delete this ticket (%(ticket_title)s)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.

\n" msgstr "" "\n" "

Eliminar ticket

\n" "

¿Está seguro que desea eliminar esta entrada ( %(ticket_title)s )? Todos los rastros del billete, incluyendo seguimientos, accesorios y actualizaciones serán eliminados de forma irreversible.

\n" #: templates/helpdesk/edit_ticket.html:3 msgid "Edit Ticket" msgstr "Editar ticket" #: templates/helpdesk/edit_ticket.html:6 msgid "" "

Edit a Ticket

\n" "\n" "

Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.

\n" "\n" "

Note: Editing a ticket does not send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.

" msgstr "" "

Editar un Ticket

\n" "\n" "

A menos que se indique lo contrario, todos los campos son obligatorios. Sírvanse proporcionar lo más descriptivo el título y la descripción como sea posible.

\n" "

Nota: La edición de un ticket no enviar un correo electrónico al propietario del ticket o remitente. Nuevos datos no deben ser introducidos, este formulario sólo se debe utilizar para fijar datos incorrectos o limpieza de la presentación.

" #: templates/helpdesk/edit_ticket.html:28 msgid "Save Changes" msgstr "Salvar cambios" #: templates/helpdesk/email_ignore_add.html:3 #: templates/helpdesk/email_ignore_add.html:23 msgid "Ignore E-Mail Address" msgstr "Ignorar dirección de e-mail" #: templates/helpdesk/email_ignore_add.html:5 msgid "" "\n" "

Ignore E-Mail Address

\n" "\n" "

To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.

\n" "\n" "

You can either enter a whole e-mail address such as email@domain.com or a portion of an e-mail address with a wildcard, such as *@domain.com or user@*.

" msgstr "" "\n" "

Ignorar dirección E-Mail

\n" "\n" "

Para ignorar una dirección e-mail y evitar que se creen tickets automáticos desde esa dirección, introduzca la dirección e-mail abajo.

\n" "\n" "

Puede especificar tanto una dirección de correo complete, tal como email@dominio.com o solo una porción de la dirección de correo con un wildcard, como por ejemplo *@dominio.com o usuario@*.

" #: templates/helpdesk/email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "Eliminar E-Mail ignorados" #: templates/helpdesk/email_ignore_del.html:5 #, python-format msgid "" "\n" "

Un-Ignore E-Mail Address

\n" "\n" "

Are you sure you wish to stop removing this email address (%(email_address)s) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.

\n" msgstr "" "\n" "

Des-ignorar dirección E-Mail

\n" "\n" "

¿Está seguro de que quiere dejar de evitar esta dirección de correo (%(email_address)s) y permitir que los correos de esta dirección creen tickets en el sistema? Puede añadir la dirección e-mail en cualquier momento.

\n" #: templates/helpdesk/email_ignore_del.html:11 msgid "Keep Ignoring It" msgstr "Mantener ignorado" #: templates/helpdesk/email_ignore_del.html:13 msgid "Stop Ignoring It" msgstr "Detener ignorado" #: templates/helpdesk/email_ignore_list.html:3 #: templates/helpdesk/email_ignore_list.html:12 msgid "Ignored E-Mail Addresses" msgstr "Direcciones de correo electrónico ignoradas" #: templates/helpdesk/email_ignore_list.html:5 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" "\n" "

Direcciones E-Mail Ignoradas

\n" "\n" "

Las siguientes direcciones e-mail están siendo ignoradas en este momento por el procesador de correo entrante. Puedes añadir una nueva dirección e-mail a la lista o borrar cualquiera de los elementos abajo, a discreción.

" #: templates/helpdesk/email_ignore_list.html:13 msgid "Date Added" msgstr "Fecha agregada" #: templates/helpdesk/email_ignore_list.html:13 msgid "Queues" msgstr "Colas" #: templates/helpdesk/email_ignore_list.html:13 msgid "Keep in mailbox?" msgstr "Mantener en el mailbox?" #: templates/helpdesk/email_ignore_list.html:21 msgid "All" msgstr "Todos" #: templates/helpdesk/email_ignore_list.html:22 msgid "Keep" msgstr "Mantener" #: templates/helpdesk/email_ignore_list.html:29 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" "Nota: Si la opción 'Mantener' no está seleccionada, los " "correos electrónicos enviados desde esa dirección se eliminará de forma " "permanente." #: templates/helpdesk/followup_edit.html:2 msgid "Edit followup" msgstr "Editar seguimiento" #: templates/helpdesk/followup_edit.html:9 msgid "Edit FollowUp" msgstr "Editar Seguimiento" #: templates/helpdesk/followup_edit.html:14 msgid "Reassign ticket:" msgstr "Reasignar ticket:" #: templates/helpdesk/followup_edit.html:16 msgid "Title:" msgstr "Título:" #: templates/helpdesk/followup_edit.html:19 msgid "Comment:" msgstr "Comentario:" #: templates/helpdesk/kb_category.html:4 #: templates/helpdesk/kb_category.html:11 #, python-format msgid "Knowledgebase Category: %(kbcat)s" msgstr "Base de Conocimiento Categoría: %(kbcat)s " #: templates/helpdesk/kb_category.html:6 #, python-format msgid "You are viewing all items in the %(kbcat)s category." msgstr "Usted está viendo todos los elementos de la categoría %(kbcat)s" #: templates/helpdesk/kb_category.html:12 msgid "Article" msgstr "Articulo" #: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:26 msgid "Knowledgebase" msgstr "Base de conocimiento" #: templates/helpdesk/kb_index.html:6 msgid "" "We have listed a number of knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" "Hemos enumerado una serie de artículos de la base de conocimiento para su " "lectura en las siguientes categorías. Por favor, revise para ver si alguno " "de estos artículos se refieren a su problema antes de abrir un ticket de " "soporte." #: templates/helpdesk/kb_index.html:9 msgid "Knowledgebase Categories" msgstr "Categorías de la Base de Conocimientos" #: templates/helpdesk/kb_item.html:4 #, python-format msgid "Knowledgebase: %(item)s" msgstr "Base de Conocimiento: %(item)s " #: templates/helpdesk/kb_item.html:13 #, python-format msgid "" "View other %(category_title)s " "articles, or continue viewing other knowledgebase " "articles." msgstr "" "Ver los items de %(category_title)s," " o continuar viendo otros artículos." #: templates/helpdesk/kb_item.html:15 msgid "Feedback" msgstr "Retroalimentacion" #: templates/helpdesk/kb_item.html:17 msgid "" "We give our users an opportunity to vote for items that they believe have " "helped them out, in order for us to better serve future customers. We would " "appreciate your feedback on this article. Did you find it useful?" msgstr "" "Damos a nuestros usuarios la oportunidad de votar sobre los artículos que " "ellos creen que les han ayudado, para que podamos servir mejor a los futuros" " clientes. Agradeceremos sus comentarios sobre este artículo. ¿Te ha " "resultado útil?" #: templates/helpdesk/kb_item.html:20 msgid "This article was useful to me" msgstr "Este artículo fue útil para mí" #: templates/helpdesk/kb_item.html:21 msgid "This article was not useful to me" msgstr "Este artículo no fue útil para mí" #: templates/helpdesk/kb_item.html:24 msgid "The results of voting by other readers of this article are below:" msgstr "" "Los resultados de la votación por otros lectores de este artículo a " "continuación:" #: templates/helpdesk/kb_item.html:27 #, python-format msgid "Recommendations: %(recommendations)s" msgstr "Recomendaciones: %(recommendations)s " #: templates/helpdesk/kb_item.html:28 #, python-format msgid "Votes: %(votes)s" msgstr "Votos: %(votes)s " #: templates/helpdesk/kb_item.html:29 #, python-format msgid "Overall Rating: %(score)s" msgstr "Evaluación total: %(score)s " #: templates/helpdesk/navigation.html:4 msgid "Dashboard" msgstr "Tablero de mando" #: templates/helpdesk/navigation.html:5 #: templates/helpdesk/ticket_list.html:185 msgid "Tickets" msgstr "Tickets" #: templates/helpdesk/navigation.html:6 msgid "New Ticket" msgstr "Crear Ticket" #: templates/helpdesk/navigation.html:7 msgid "Stats" msgstr "Estadísticas" #: templates/helpdesk/navigation.html:20 msgid "Logout" msgstr "Salir" #: templates/helpdesk/navigation.html:21 msgid "Search..." msgstr "Buscar..." #: templates/helpdesk/navigation.html:21 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "" "Ingrese una palabra clave, o un número de ticket para ir directamente al " "ticket." #: templates/helpdesk/navigation.html:25 msgid "Submit A Ticket" msgstr "Enviar Ticket" #: templates/helpdesk/navigation.html:27 msgid "Log In" msgstr "Entrar" #: templates/helpdesk/public_base.html:18 msgid "" "Powered by django-" "helpdesk." msgstr "" "Con tecnología de django-" "helpdesk." #: templates/helpdesk/public_homepage.html:4 #: templates/helpdesk/public_view_form.html:4 #: templates/helpdesk/public_view_ticket.html:2 msgid "View a Ticket" msgstr "Ver un ticket" #: templates/helpdesk/public_homepage.html:12 #: templates/helpdesk/public_view_form.html:15 msgid "Your E-mail Address" msgstr "Tu correo electrónico" #: templates/helpdesk/public_homepage.html:16 #: templates/helpdesk/public_view_form.html:19 msgid "View Ticket" msgstr "Ver ticket" #: templates/helpdesk/public_homepage.html:20 msgid "Submit a Ticket" msgstr "Enviar un ticket" #: templates/helpdesk/public_homepage.html:22 msgid "" "All fields are required. Please provide as descriptive a title and " "description as possible." msgstr "" "Todos los campos son obligatorios. Sírvanse proporcionar lo más descriptivo " "en el título y la descripción." #: templates/helpdesk/public_spam.html:4 msgid "Unable To Open Ticket" msgstr "No se puede abrir el ticket" #: templates/helpdesk/public_spam.html:6 msgid "" "

Sorry, but there has been an error trying to submit your ticket.

\n" "\n" "

Our system has marked your submission as spam, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.

\n" "\n" "

We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.

\n" msgstr "" "

Lo sentimos, pero se generó un error al tratar de ingresar su ticket.

\n" "\n" "

Nuestro sistema ha catalogado su envío como spam, por lo que no podemos guardarlo. Si no es spam, por favor presione atrás y reingrese su mensaje. Intente no ingresar palabras que puedan sonar a spam, y si tiene ligas en su mensaje trate de eliminarlas si es posible.

\n" "\n" "

Sentimos el inconveniente, pero necesitamos verificar el correo contra spam para evitar que nuestros recursos de helpdesk sean bloqueados por spammers.

\n" #: templates/helpdesk/public_view_form.html:8 msgid "Error:" msgstr "Error:" #: templates/helpdesk/public_view_ticket.html:8 #, python-format msgid "Queue: %(queue_name)s" msgstr "Cola: %(queue_name)s" #: templates/helpdesk/public_view_ticket.html:11 #: templates/helpdesk/ticket_desc_table.html:7 msgid "Submitted On" msgstr "Enviado el" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:65 msgid "Accept" msgstr "Aceptar" #: templates/helpdesk/public_view_ticket.html:46 #: templates/helpdesk/ticket_desc_table.html:65 msgid "Accept and Close" msgstr "Aceptar y Cerrar" #: templates/helpdesk/public_view_ticket.html:55 #: templates/helpdesk/ticket.html:48 msgid "Follow-Ups" msgstr "Seguimientos" #: templates/helpdesk/public_view_ticket.html:63 #: templates/helpdesk/ticket.html:59 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "Cambio %(field)s de %(old_value)s a %(new_value)s." #: templates/helpdesk/report_index.html:3 #: templates/helpdesk/report_index.html:6 #: templates/helpdesk/report_output.html:3 #: templates/helpdesk/report_output.html:16 msgid "Reports & Statistics" msgstr "Reportes & Estadísticas" #: templates/helpdesk/report_index.html:9 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "" #: templates/helpdesk/report_index.html:13 msgid "Reports By User" msgstr "" #: templates/helpdesk/report_index.html:15 #: templates/helpdesk/report_index.html:24 msgid "by Priority" msgstr "" #: templates/helpdesk/report_index.html:16 msgid "by Queue" msgstr "" #: templates/helpdesk/report_index.html:17 #: templates/helpdesk/report_index.html:25 msgid "by Status" msgstr "" #: templates/helpdesk/report_index.html:18 #: templates/helpdesk/report_index.html:26 msgid "by Month" msgstr "" #: templates/helpdesk/report_index.html:22 msgid "Reports By Queue" msgstr "" #: templates/helpdesk/rss_list.html:6 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" "Las siguientes fuentes de RSS están disponibles para usted para ser " "utilizadas con su herramienta de RSS preferida. Con excepción de la fuente " "de 'Última actividad', todas las fuentes RSS solo proveen información de " "casos Abiertos y Reabiertos. Esto le asegura que su lector RSS no se llena " "con información de tareas cerradas o históricas." #: templates/helpdesk/rss_list.html:10 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "" "Un resumen de sus tickets abiertos - útil para obtener alertas de nuevos " "tickets abiertos para usted" #: templates/helpdesk/rss_list.html:12 msgid "Latest Activity" msgstr "Última actividad" #: templates/helpdesk/rss_list.html:13 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" "Un resumen de toda la actividad de la mesa de ayuda - incluyendo " "comentarios, correos electrónicos, archivos adjuntos, y más" #: templates/helpdesk/rss_list.html:16 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" "Todos los tickes no asignados - útil para recibir alertas sobre tickets " "abiertos por el público vía web o e-mail" #: templates/helpdesk/rss_list.html:19 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" "Estas fuentes RSS le permiten ver un resumen ya sea de sus propios tickets o" " de todos los tickets de las colas de su helpdesk. Por ejemplo, si eres el " "supervisor del personal que utiliza una cola en particular, estas fuentes " "RSS pueden ser utilizadas para ver los nuevos tickets que arriban a esa " "cola." #: templates/helpdesk/rss_list.html:22 msgid "Per-Queue Feeds" msgstr "Fuentes RSS por cola" #: templates/helpdesk/rss_list.html:23 msgid "All Open Tickets" msgstr "Todos los tickets abiertos" #: templates/helpdesk/rss_list.html:27 msgid "Open Tickets" msgstr "Tickets abiertos" #: templates/helpdesk/system_settings.html:3 msgid "Change System Settings" msgstr "Cambiar la configuración del sistema" #: templates/helpdesk/system_settings.html:5 msgid "" "\n" "

System Settings

\n" "\n" "

The following items can be maintained by you or other superusers:

" msgstr "" "\n" "

Configuración del Sistema

\n" "\n" "

Los siguientes elementos solo pueden ser modificados por usted o por otros super-usuarios:

" #: templates/helpdesk/system_settings.html:11 msgid "E-Mail Ignore list" msgstr "lista de E-Mail ignorados" #: templates/helpdesk/system_settings.html:12 msgid "Maintain Queues" msgstr "Mantener colas" #: templates/helpdesk/system_settings.html:13 msgid "Maintain Pre-Set Replies" msgstr "Mantener las respuestas pre-establecidas" #: templates/helpdesk/system_settings.html:14 msgid "Maintain Knowledgebase Categories" msgstr "Mantener las Categorías Base de Conocimientos" #: templates/helpdesk/system_settings.html:15 msgid "Maintain Knowledgebase Items" msgstr "Mantener los artículos de la Base de Conocimientos" #: templates/helpdesk/system_settings.html:16 msgid "Maintain E-Mail Templates" msgstr "Mantener plantillas de correo electrónico" #: templates/helpdesk/system_settings.html:17 msgid "Maintain Users" msgstr "Mantener usuarios" #: templates/helpdesk/ticket.html:2 msgid "View Ticket Details" msgstr "Ver detalles del ticket" #: templates/helpdesk/ticket.html:34 msgid "Attach another File" msgstr "Adjuntar otro archivo" #: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:147 msgid "Add Another File" msgstr "Añadir otro archivo" #: templates/helpdesk/ticket.html:53 msgid "Private" msgstr "Privado" #: templates/helpdesk/ticket.html:70 msgid "Respond to this ticket" msgstr "Responder a este ticket" #: templates/helpdesk/ticket.html:76 msgid "Use a Pre-set Reply" msgstr "Utilice una respuesta pre-establecida" #: templates/helpdesk/ticket.html:78 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" "Seleccionando una respuesta preestablecida se sobre-escribe sus comentarios " "a continuación. Puede modificar la respuesta pre-establecida a su gusto " "antes de guardar esta actualización." #: templates/helpdesk/ticket.html:80 msgid "Comment / Resolution" msgstr "Comentario / Resolución" #: templates/helpdesk/ticket.html:82 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" "Puede insertar entradas y detalles de cola en su mensaje. Para obtener más " "información, consulte la página de ayuda ." #: templates/helpdesk/ticket.html:85 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are" " resolved." msgstr "" #: templates/helpdesk/ticket.html:112 msgid "Is this update public?" msgstr "¿Esta actualización es pública?" #: templates/helpdesk/ticket.html:114 msgid "" "If this is public, the submitter will be e-mailed your comment or " "resolution." msgstr "" "Si esto es público, el remitente será enviada por correo electrónico tu " "opinión o resolución." #: templates/helpdesk/ticket.html:117 msgid "Change Further Details »" msgstr "Cambie mas detalles »" #: templates/helpdesk/ticket.html:126 templates/helpdesk/ticket_list.html:53 #: templates/helpdesk/ticket_list.html:84 #: templates/helpdesk/ticket_list.html:186 msgid "Owner" msgstr "Dueño" #: templates/helpdesk/ticket.html:127 msgid "Unassign" msgstr "Sin asignar" #: templates/helpdesk/ticket.html:140 msgid "Attach File(s) »" msgstr "Adjuntar archivo(s) »" #: templates/helpdesk/ticket.html:146 msgid "Attach a File" msgstr "Adjuntar un archivo" #: templates/helpdesk/ticket.html:154 msgid "Update This Ticket" msgstr "Actualizar este Ticket" #: templates/helpdesk/ticket_cc_add.html:3 msgid "Add Ticket CC" msgstr "Agregar CC a TIcket" #: templates/helpdesk/ticket_cc_add.html:5 msgid "" "\n" "

Add Ticket CC

\n" "\n" "

To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.

" msgstr "" "\n" "

Añadir CC al Ticket

\n" "\n" "

Para enviar un email automático a un usuario o dirección de e-mail cuando este ticket sea actualizado, seleccione el usuario o ingrese una dirección de correo abajo.

" #: templates/helpdesk/ticket_cc_add.html:21 msgid "Save Ticket CC" msgstr "Salvar CC de Ticket" #: templates/helpdesk/ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "Borrar CC de Ticket" #: templates/helpdesk/ticket_cc_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (%(email_address)s) from the CC list for this ticket? They will stop receiving updates.

\n" msgstr "" "\n" "

Borrar CC al Ticket

\n" "\n" "

¿Está seguro de que desea eliminar esta dirección de e-mail (%(email_address)s) de la lista CC para este ticket? Esta dirección dejará de recibir actualizaciones.

\n" #: templates/helpdesk/ticket_cc_del.html:11 #: templates/helpdesk/ticket_dependency_del.html:11 msgid "Don't Delete" msgstr "No Eliminar" #: templates/helpdesk/ticket_cc_del.html:13 #: templates/helpdesk/ticket_dependency_del.html:13 msgid "Yes, Delete" msgstr "Sí, Eliminar" #: templates/helpdesk/ticket_cc_list.html:3 msgid "Ticket CC Settings" msgstr "Ajustes de CC para Ticket" #: templates/helpdesk/ticket_cc_list.html:5 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever %(ticket_title)s is updated. Some people can also view or edit the ticket via the public ticket views.

\n" "\n" "

You can add a new e-mail address to the list or delete any of the items below as required.

" msgstr "" "\n" "

Configuración de CC de Ticket

\n" "\n" "

Las siguientes personas recibirán un e-mail cada que el ticket %(ticket_title)s se actualice. Algunas personas también pueden ver o editar el ticket con las vistas públicas de ticket.

\n" "\n" "

Usted puede añadir una nueva dirección e-mail a la lista o borrar uno de los elementos abajo, como lo requiera.

" #: templates/helpdesk/ticket_cc_list.html:14 msgid "Ticket CC List" msgstr "Ticket en lista CC" #: templates/helpdesk/ticket_cc_list.html:15 msgid "View?" msgstr "¿Ver?" #: templates/helpdesk/ticket_cc_list.html:15 msgid "Update?" msgstr "¿Actualizar?" #: templates/helpdesk/ticket_cc_list.html:29 #, python-format msgid "Return to %(ticket_title)s" msgstr "Regresar a %(ticket_title)s" #: templates/helpdesk/ticket_dependency_add.html:3 msgid "Add Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:5 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.

" msgstr "" #: templates/helpdesk/ticket_dependency_add.html:21 msgid "Save Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:3 msgid "Delete Ticket Dependency" msgstr "" #: templates/helpdesk/ticket_dependency_del.html:5 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: templates/helpdesk/ticket_desc_table.html:3 msgid "Unhold" msgstr "Recuperar" #: templates/helpdesk/ticket_desc_table.html:3 msgid "Hold" msgstr "Suspender" #: templates/helpdesk/ticket_desc_table.html:4 #, python-format msgid "Queue: %(queue)s" msgstr "Cola: %(queue)s " #: templates/helpdesk/ticket_desc_table.html:12 msgid "Assigned To" msgstr "Asignado a" #: templates/helpdesk/ticket_desc_table.html:18 msgid "Ignore" msgstr "Ignorar" #: templates/helpdesk/ticket_desc_table.html:27 msgid "Copies To" msgstr "copias a" #: templates/helpdesk/ticket_desc_table.html:28 msgid "Manage" msgstr "Administrar" #: templates/helpdesk/ticket_desc_table.html:39 msgid "Dependencies" msgstr "" #: templates/helpdesk/ticket_desc_table.html:41 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: templates/helpdesk/ticket_desc_table.html:42 msgid "Remove Dependency" msgstr "" #: templates/helpdesk/ticket_desc_table.html:45 msgid "This ticket has no dependencies." msgstr "" #: templates/helpdesk/ticket_desc_table.html:47 msgid "Add Dependency" msgstr "" #: templates/helpdesk/ticket_list.html:2 msgid "Ticket Listing" msgstr "Lista de ticket." #: templates/helpdesk/ticket_list.html:49 msgid "Change Query" msgstr "Cambiar consulta" #: templates/helpdesk/ticket_list.html:52 msgid "Sorting" msgstr "Ordenando" #: templates/helpdesk/ticket_list.html:56 #: templates/helpdesk/ticket_list.html:127 msgid "Keywords" msgstr "Keywords" #: templates/helpdesk/ticket_list.html:94 msgid "Owner(s)" msgstr "Dueño(s)" #: templates/helpdesk/ticket_list.html:107 msgid "Queue(s)" msgstr "Cola(s)" #: templates/helpdesk/ticket_list.html:113 msgid "Status(es)" msgstr "Estado(s)" #: templates/helpdesk/ticket_list.html:120 msgid "Tag(s)" msgstr "Tag(s)" #: templates/helpdesk/ticket_list.html:132 msgid "Apply Filter" msgstr "Aplicar filtro" #: templates/helpdesk/ticket_list.html:134 #, python-format msgid "You are currently viewing saved query %(query_name)s." msgstr "" #: templates/helpdesk/ticket_list.html:141 #: templates/helpdesk/ticket_list.html:156 msgid "Save Query" msgstr "Salvar consulta" #: templates/helpdesk/ticket_list.html:147 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" "Este nombre aparece en la la lista desplegable de consultas guardadas. Si " "usted comparte esta consulta, otros usuarios verán este nombre, por ende " "escoja uno claro y descriptivo," #: templates/helpdesk/ticket_list.html:149 msgid "Shared?" msgstr "¿Compartir?" #: templates/helpdesk/ticket_list.html:150 msgid "Yes, share this query with other users." msgstr "Si, deseo compartir esta consulta con otros usuarios." #: templates/helpdesk/ticket_list.html:151 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" "Si usted comparte esta consulta, será visible por todos los " "usuarios autenticados." #: templates/helpdesk/ticket_list.html:163 msgid "Use Saved Query" msgstr "Usar consulta guardada" #: templates/helpdesk/ticket_list.html:165 msgid "Query" msgstr "Consulta" #: templates/helpdesk/ticket_list.html:170 msgid "Run Query" msgstr "Ejecutar consulta" #: templates/helpdesk/ticket_list.html:200 msgid "No Tickets Match Your Selection" msgstr "No hay tickets que coincidan con su selección" #: templates/helpdesk/ticket_list.html:206 msgid "Previous" msgstr "Anterior" #: templates/helpdesk/ticket_list.html:210 #, python-format msgid "Page %(ticket_num)s of %(num_pages)s." msgstr "Página%(ticket_num)s de %(num_pages)s." #: templates/helpdesk/ticket_list.html:214 msgid "Next" msgstr "Siguiente" #: templates/helpdesk/user_settings.html:3 msgid "Change User Settings" msgstr "Cambiar ajustes de usuario" #: templates/helpdesk/user_settings.html:5 msgid "" "\n" "

User Settings

\n" "\n" "

Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.

" msgstr "" "\n" "

Preferencias de usuario

\n" "\n" "

Usar las siguientes opciones para cambiar la forma en que el sismte Helpdesk trabaja para usted. Estos ajuste no tendrán impacto en otros usuarios.

" #: templates/helpdesk/user_settings.html:19 msgid "Save Options" msgstr "Salvar opciones" #: templates/helpdesk/registration/logged_out.html:2 msgid "Logged Out" msgstr "Fin de sesión" #: templates/helpdesk/registration/logged_out.html:4 msgid "" "\n" "

Logged Out

\n" "\n" "

Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.

\n" "\n" msgstr "" "\n" "

Sesión cerrada

\n" "\n" "

Gracias por estar aquí. Esperando que haya ayudado a resolver algunos tickets y haya hecho del mundo, un lugar mejor

\n" "\n" #: templates/helpdesk/registration/login.html:2 msgid "Helpdesk Login" msgstr "Ingresar a Helpdesk" #: templates/helpdesk/registration/login.html:5 #: templates/helpdesk/registration/login.html:17 msgid "Login" msgstr "Ingresar" #: templates/helpdesk/registration/login.html:7 msgid "" "To log in and begin responding to cases, simply enter your username and " "password below." msgstr "" "Para ingresar y empezar a responder casos, simplemente ingrese su nombre de " "usuario y contraseña a continuación." #: templates/helpdesk/registration/login.html:10 msgid "Your username and password didn't match. Please try again." msgstr "" "Su nombre de usuario y contraseña no coinciden. Por favor intente " "nuevamente." #: templates/helpdesk/registration/login.html:12 msgid "Username" msgstr "Nombre de usuario" #: templates/helpdesk/registration/login.html:14 msgid "Password" msgstr "Contraseña" #: views/feeds.py:35 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "Helpdesk: Abrir Tickets en cola %(queue)s for %(username)s" #: views/feeds.py:40 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "Helpdesk: Abrir Tickets para %(username)s" #: views/feeds.py:46 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "Abrir y reabrir Tickets en %(queue)s para %(username)s" #: views/feeds.py:51 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "Abrir y reabrir Tickets para %(username)s" #: views/feeds.py:98 msgid "Helpdesk: Unassigned Tickets" msgstr "Helpdesk: Tickets no asignados" #: views/feeds.py:99 msgid "Unassigned Open and Reopened tickets" msgstr "Tickets no asignados abiertos y reabiertos" #: views/feeds.py:124 msgid "Helpdesk: Recent Followups" msgstr "Helpdesk: Actualizaciones recientes" #: views/feeds.py:125 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "" "Actualizaciones recientes, como respuestas por e-mail, comentarios, adjuntos" " y resoluciones" #: views/feeds.py:142 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "Helpdesk: Abrir Tickets en cola %(queue)s" #: views/feeds.py:147 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "Abrir y reabrir tickets en cola %(queue)s" #: views/public.py:83 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "" "ID de ticket o dirección de e-mail inválido. Por favor intente nuevamente." #: views/public.py:101 msgid "Submitter accepted resolution and closed ticket" msgstr "El solicitante acepto la resolución y cerró el ticket." #: views/staff.py:155 msgid "Accepted resolution and closed ticket" msgstr "Solución aceptada y ticket cerrado." #: views/staff.py:173 msgid "Sorry, you need to login to do that." msgstr "Disculpe, usted necesita estar autenticado para hacer eso." #: views/staff.py:206 #, python-format msgid "Assigned to %(username)s" msgstr "Asignado a %(username)s" #: views/staff.py:228 msgid "Updated" msgstr "Actualizado" #: views/staff.py:395 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "Asignado a %(username)s en el paquete de actualizaciones" #: views/staff.py:400 msgid "Unassigned in bulk update" msgstr "Sin asignar en el paquete de actualizaciones" #: views/staff.py:405 views/staff.py:410 msgid "Closed in bulk update" msgstr "Cerrado en el paquete de actualizaciones" #: views/staff.py:606 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string matching in SQLite." msgstr "" "

Nota: Su parámetro de busqueda es sensitivo producto de " "su base de datos. Esto significa que las búsquedas no serán" " precisas. Cambiando a una base de datos diferente, se lograrán mejores " "búsquedas. Para más información, revise Django Documentation on string matching in SQLite." #: views/staff.py:713 msgid "Ticket taken off hold" msgstr "Ticket liberado" #: views/staff.py:716 msgid "Ticket placed on hold" msgstr "Ticket puesto en espera" #: views/staff.py:784 msgid "Jan" msgstr "" #: views/staff.py:785 msgid "Feb" msgstr "" #: views/staff.py:786 msgid "Mar" msgstr "" #: views/staff.py:787 msgid "Apr" msgstr "" #: views/staff.py:788 msgid "May" msgstr "" #: views/staff.py:789 msgid "Jun" msgstr "" #: views/staff.py:790 msgid "Jul" msgstr "" #: views/staff.py:791 msgid "Aug" msgstr "" #: views/staff.py:792 msgid "Sep" msgstr "" #: views/staff.py:793 msgid "Oct" msgstr "" #: views/staff.py:794 msgid "Nov" msgstr "" #: views/staff.py:795 msgid "Dec" msgstr "" #: views/staff.py:821 msgid "User by Priority" msgstr "" #: views/staff.py:827 msgid "User by Queue" msgstr "" #: views/staff.py:833 msgid "User by Status" msgstr "" #: views/staff.py:839 msgid "User by Month" msgstr "" #: views/staff.py:845 msgid "Queue by Priority" msgstr "" #: views/staff.py:851 msgid "Queue by Status" msgstr "" #: views/staff.py:857 msgid "Queue by Month" msgstr ""