mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-15 11:20:57 +01:00
222 lines
9.0 KiB
Python
222 lines
9.0 KiB
Python
from django.contrib.auth import get_user_model
|
|
from django.contrib.auth.models import Permission
|
|
from django.core.urlresolvers import reverse
|
|
from django.test import TestCase
|
|
from django.test.client import Client
|
|
|
|
from helpdesk.models import Queue, Ticket
|
|
from helpdesk import settings
|
|
|
|
|
|
class PerQueueStaffMembershipTestCase(TestCase):
|
|
|
|
IDENTIFIERS = (1, 2)
|
|
|
|
def setUp(self):
|
|
"""
|
|
Create user_1 with access to queue_1 containing 1 ticket
|
|
and user_2 with access to queue_2 containing 2 tickets
|
|
and superuser who should be able to access both queues
|
|
"""
|
|
self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
|
|
settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = True
|
|
self.client = Client()
|
|
User = get_user_model()
|
|
|
|
self.superuser = User.objects.create(
|
|
username='superuser',
|
|
is_staff=True,
|
|
is_superuser=True,
|
|
)
|
|
self.superuser.set_password('superuser')
|
|
self.superuser.save()
|
|
|
|
for identifier in self.IDENTIFIERS:
|
|
queue = self.__dict__['queue_%d' % identifier] = Queue.objects.create(
|
|
title='Queue %d' % identifier,
|
|
slug='q%d' % identifier,
|
|
)
|
|
|
|
user = self.__dict__['user_%d' % identifier] = User.objects.create(
|
|
username='User_%d' % identifier,
|
|
is_staff=True,
|
|
)
|
|
user.set_password(identifier)
|
|
user.save()
|
|
|
|
# The prefix 'helpdesk.' must be trimmed
|
|
p = Permission.objects.get(codename=queue.permission_name[9:])
|
|
user.user_permissions.add(p)
|
|
|
|
for ticket_number in range(1, identifier + 1):
|
|
Ticket.objects.create(
|
|
title='Unassigned Ticket %d in Queue %d' % (ticket_number, identifier),
|
|
queue=queue,
|
|
)
|
|
Ticket.objects.create(
|
|
title='Ticket %d in Queue %d Assigned to User_%d' % (ticket_number, identifier, identifier),
|
|
queue=queue,
|
|
assigned_to=user,
|
|
)
|
|
|
|
def tearDown(self):
|
|
"""
|
|
Reset HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP to original value
|
|
"""
|
|
settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
|
|
|
|
def test_dashboard_ticket_counts(self):
|
|
"""
|
|
Check that the regular users' dashboard only shows 1 of the 2 queues,
|
|
that user_1 only sees a total of 1 ticket, that user_2 sees a total of 2
|
|
tickets, but that the superuser's dashboard shows all queues and tickets.
|
|
"""
|
|
|
|
# Regular users
|
|
for identifier in self.IDENTIFIERS:
|
|
self.client.login(username='User_%d' % identifier, password=identifier)
|
|
response = self.client.get(reverse('helpdesk_dashboard'))
|
|
self.assertEqual(
|
|
len(response.context['unassigned_tickets']),
|
|
identifier,
|
|
'Unassigned tickets were not properly limited by queue membership'
|
|
)
|
|
self.assertEqual(
|
|
len(response.context['dash_tickets']),
|
|
1,
|
|
'The queues in dash_tickets were not properly limited by queue membership'
|
|
)
|
|
self.assertEqual(
|
|
response.context['dash_tickets'][0]['open'],
|
|
identifier * 2,
|
|
'The tickets in dash_tickets were not properly limited by queue membership'
|
|
)
|
|
self.assertEqual(
|
|
response.context['basic_ticket_stats']['open_ticket_stats'][0][1],
|
|
identifier * 2,
|
|
'Basic ticket stats were not properly limited by queue membership'
|
|
)
|
|
|
|
# Superuser
|
|
self.client.login(username='superuser', password='superuser')
|
|
response = self.client.get(reverse('helpdesk_dashboard'))
|
|
self.assertEqual(
|
|
len(response.context['unassigned_tickets']),
|
|
3,
|
|
'Unassigned tickets were limited by queue membership for a superuser'
|
|
)
|
|
self.assertEqual(
|
|
len(response.context['dash_tickets']),
|
|
2,
|
|
'The queues in dash_tickets were limited by queue membership for a superuser'
|
|
)
|
|
self.assertEqual(
|
|
response.context['dash_tickets'][0]['open'] +
|
|
response.context['dash_tickets'][1]['open'],
|
|
6,
|
|
'The tickets in dash_tickets were limited by queue membership for a superuser'
|
|
)
|
|
self.assertEqual(
|
|
response.context['basic_ticket_stats']['open_ticket_stats'][0][1] +
|
|
response.context['basic_ticket_stats']['open_ticket_stats'][1][1],
|
|
6,
|
|
'Basic ticket stats were limited by queue membership for a superuser'
|
|
)
|
|
|
|
def test_ticket_list_per_queue_user_restrictions(self):
|
|
"""
|
|
Ensure that while the superuser can list all tickets, user_1 can only
|
|
list the 1 ticket in his queue and user_2 can list only the 2 tickets
|
|
in his queue.
|
|
"""
|
|
# Regular users
|
|
for identifier in self.IDENTIFIERS:
|
|
self.client.login(username='User_%d' % identifier, password=identifier)
|
|
response = self.client.get(reverse('helpdesk_list'))
|
|
self.assertEqual(
|
|
len(response.context['tickets']),
|
|
identifier * 2,
|
|
'Ticket list was not properly limited by queue membership'
|
|
)
|
|
self.assertEqual(
|
|
len(response.context['queue_choices']),
|
|
1,
|
|
'Queue choices were not properly limited by queue membership'
|
|
)
|
|
self.assertEqual(
|
|
response.context['queue_choices'][0],
|
|
Queue.objects.get(title="Queue %d" % identifier),
|
|
'Queue choices were not properly limited by queue membership'
|
|
)
|
|
|
|
# Superuser
|
|
self.client.login(username='superuser', password='superuser')
|
|
response = self.client.get(reverse('helpdesk_list'))
|
|
self.assertEqual(
|
|
len(response.context['tickets']),
|
|
6,
|
|
'Ticket list was limited by queue membership for a superuser'
|
|
)
|
|
|
|
def test_ticket_reports_per_queue_user_restrictions(self):
|
|
"""
|
|
Ensure that while the superuser can generate reports on all queues and
|
|
tickets, user_1 can only generate reports for queue 1 and user_2 can
|
|
only do so for queue 2
|
|
"""
|
|
# Regular users
|
|
for identifier in self.IDENTIFIERS:
|
|
self.client.login(username='User_%d' % identifier, password=identifier)
|
|
response = self.client.get(
|
|
reverse('helpdesk_run_report', kwargs={'report': 'userqueue'})
|
|
)
|
|
# Only two columns of data should be present: ticket counts for
|
|
# unassigned and this user only
|
|
self.assertEqual(
|
|
len(response.context['data']),
|
|
2,
|
|
'Queues in report were not properly limited by queue membership'
|
|
)
|
|
# Each user should see a total number of tickets equal to twice their ID
|
|
self.assertEqual(
|
|
sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]),
|
|
identifier * 2,
|
|
'Tickets in report were not properly limited by queue membership'
|
|
)
|
|
# Each user should only be able to pick 1 queue
|
|
self.assertEqual(
|
|
len(response.context['headings']),
|
|
2,
|
|
'Queue choices were not properly limited by queue membership'
|
|
)
|
|
# The queue each user can pick should be the queue named after their ID
|
|
self.assertEqual(
|
|
response.context['headings'][1],
|
|
"Queue %d" % identifier,
|
|
'Queue choices were not properly limited by queue membership'
|
|
)
|
|
|
|
# Superuser
|
|
self.client.login(username='superuser', password='superuser')
|
|
response = self.client.get(
|
|
reverse('helpdesk_run_report', kwargs={'report': 'userqueue'})
|
|
)
|
|
# Superuser should see ticket counts for all two queues, which includes
|
|
# three columns: unassigned and both user 1 and user 2
|
|
self.assertEqual(
|
|
len(response.context['data'][0]),
|
|
3,
|
|
'Queues in report were improperly limited by queue membership for a superuser'
|
|
)
|
|
# Superuser should see the total ticket count of three tickets
|
|
self.assertEqual(
|
|
sum([sum(user_tickets[1:]) for user_tickets in response.context['data']]),
|
|
6,
|
|
'Tickets in report were improperly limited by queue membership for a superuser'
|
|
)
|
|
self.assertEqual(
|
|
len(response.context['headings']),
|
|
3,
|
|
'Queue choices were improperly limited by queue membership for a superuser'
|
|
)
|