mirror of
https://github.com/django-helpdesk/django-helpdesk.git
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10158056b6
* Add e-mail templates for submitter-based emails * Add send_multipart_email() to lib.py - sends HTML/plain emails * Add 'Take' link to unassigned tickets on ticket detail view * Add Description to ticket detail view * When resolving ticket, copy comment into ticket resolution * Display resolution and 'Accept & Close' link on ticket detail view * Create scripts/ folder * Added POP/IMAP details to Queue model * Added get_email.py; polls POP/IMAP boxes & creates ticket * Added keyword search functionality
50 lines
2.3 KiB
HTML
50 lines
2.3 KiB
HTML
{% extends "helpdesk/base.html" %}
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{% block helpdesk_title %}Helpdesk Dashboard{% endblock %}
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{% block helpdesk_head %}<script type='text/javascript' language='javascript'>
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$(document).ready(function() {
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$("tr.row_hover").mouseover(function() {$(this).addClass("hover");}).mouseout(function() {$(this).removeClass("hover");});
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});
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</script>{% endblock %}
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{% block helpdesk_body %}
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<table width='30%'>
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<tr class='row_tablehead'><td colspan='4'>Helpdesk Summary</td></tr>
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<tr class='row_columnheads'><th>Queue</th><th>Open</th><th>Resolved</th></tr>
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{% for queue in dash_tickets %}
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<tr class='row_{% cycle odd,even %} row_hover '>
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<th><a href='{% url helpdesk_list %}?queue={{ queue.queue.id }}'>{{ queue.queue }}</a></th>
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<td>{% if queue.open %}<a href='{% url helpdesk_list %}?queue={{ queue.queue.id }}&status=1&status=2'>{% endif %}{{ queue.open }}{% if queue.open %}</a>{% endif %}</td>
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<td>{% if queue.resolved %}<a href='{% url helpdesk_list %}?queue={{ queue.queue.id }}&status=3'>{% endif %}{{ queue.resolved }}{% if queue.resolved %}</a>{% endif %}</td>
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</tr>
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{% endfor %}
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</table>
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<table width='100%'>
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<tr class='row_tablehead'><td colspan='5'>Your Tickets</td></tr>
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<tr class='row_columnheads'><th>#</th><th>Title</th><th>Queue</th><th>Status</th><th>Last Update</th></tr>
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{% for ticket in user_tickets %}
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<tr class='row_{% cycle odd,even %} row_hover'>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.id }}</a></th>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
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<td>{{ ticket.queue }}</td>
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<td>{{ ticket.get_status_display }}</td>
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<td>{{ ticket.last_update|timesince }}</td>
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</tr>
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{% endfor %}
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</table>
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<table width='100%'>
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<tr class='row_tablehead'><td colspan='5'>Unassigned Tickets</td></tr>
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<tr class='row_columnheads'><th>#</th><th>Title</th><th>Queue</th><th>Created</th><th> </th></tr>
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{% for ticket in unassigned_tickets %}
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<tr class='row_{% cycle odd,even %} row_hover'>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.id }}</a></th>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
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<td>{{ ticket.queue }}</td>
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<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|timesince }} ago</span></td>
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<th><a href='{{ ticket.get_absolute_url }}?take'>Take</a></th>
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</tr>
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{% endfor %}
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</table>
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{% endblock %}
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