mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-12 18:00:45 +01:00
268 lines
11 KiB
Python
268 lines
11 KiB
Python
from django.contrib.auth import get_user_model
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from django.contrib.auth.models import Permission
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from django.test import TestCase
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from django.test.client import Client
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from django.urls import reverse
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from helpdesk import settings
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from helpdesk.models import Queue, Ticket
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from helpdesk.query import __Query__
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from helpdesk.user import HelpdeskUser
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class PerQueueStaffMembershipTestCase(TestCase):
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IDENTIFIERS = (1, 2)
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def setUp(self):
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"""
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Create user_1 with access to queue_1 containing 2 ticket
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and user_2 with access to queue_2 containing 4 tickets
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and superuser who should be able to access both queues
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"""
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self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
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settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = True
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self.client = Client()
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User = get_user_model()
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self.superuser = User.objects.create(
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username='superuser',
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is_staff=True,
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is_superuser=True,
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)
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self.superuser.set_password('superuser')
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self.superuser.save()
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self.identifier_users = {}
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for identifier in self.IDENTIFIERS:
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queue = self.__dict__['queue_%d' % identifier] = Queue.objects.create(
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title='Queue %d' % identifier,
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slug='q%d' % identifier,
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)
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user = self.__dict__['user_%d' % identifier] = User.objects.create(
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username='User_%d' % identifier,
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is_staff=True,
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email="foo%s@example.com" % identifier
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)
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user.set_password(str(identifier))
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user.save()
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self.identifier_users[identifier] = user
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# The prefix 'helpdesk.' must be trimmed
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p = Permission.objects.get(codename=queue.permission_name[9:])
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user.user_permissions.add(p)
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for ticket_number in range(1, identifier + 1):
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Ticket.objects.create(
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title='Unassigned Ticket %d in Queue %d' % (
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ticket_number, identifier),
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queue=queue,
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)
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Ticket.objects.create(
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title='Ticket %d in Queue %d Assigned to User_%d' % (
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ticket_number, identifier, identifier),
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queue=queue,
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assigned_to=user,
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)
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def tearDown(self):
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"""
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Reset HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP to original value
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"""
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settings.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION = self.HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION
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def test_dashboard_ticket_counts(self):
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"""
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Check that the regular users' dashboard only shows 1 of the 2 queues,
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that user_1 only sees a total of 2 tickets, that user_2 sees a total of 4
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tickets, but that the superuser's dashboard shows all queues and tickets.
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"""
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# Regular users
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for identifier in self.IDENTIFIERS:
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self.client.login(username='User_%d' %
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identifier, password=str(identifier))
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response = self.client.get(reverse('helpdesk:dashboard'))
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self.assertEqual(
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len(response.context['unassigned_tickets']),
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identifier,
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'Unassigned tickets were not properly limited by queue membership'
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)
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self.assertEqual(
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response.context['basic_ticket_stats']['open_ticket_stats'][0][1],
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identifier * 2,
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'Basic ticket stats were not properly limited by queue membership'
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)
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# Superuser
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self.client.login(username='superuser', password='superuser')
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response = self.client.get(reverse('helpdesk:dashboard'))
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self.assertEqual(
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len(response.context['unassigned_tickets']),
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3,
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'Unassigned tickets were limited by queue membership for a superuser'
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)
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self.assertEqual(
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response.context['basic_ticket_stats']['open_ticket_stats'][0][1] +
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response.context['basic_ticket_stats']['open_ticket_stats'][1][1],
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6,
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'Basic ticket stats were limited by queue membership for a superuser'
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)
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def test_report_ticket_counts(self):
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"""
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Check that the regular users' report only shows 1 of the 2 queues,
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that user_1 only sees a total of 2 tickets, that user_2 sees a total of 4
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tickets, but that the superuser's report shows all queues and tickets.
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"""
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# Regular users
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for identifier in self.IDENTIFIERS:
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self.client.login(username='User_%d' %
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identifier, password=str(identifier))
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response = self.client.get(reverse('helpdesk:report_index'))
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self.assertEqual(
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len(response.context['dash_tickets']),
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1,
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'The queues in dash_tickets were not properly limited by queue membership'
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)
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self.assertEqual(
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response.context['dash_tickets'][0]['open'],
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identifier * 2,
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'The tickets in dash_tickets were not properly limited by queue membership'
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)
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self.assertEqual(
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response.context['basic_ticket_stats']['open_ticket_stats'][0][1],
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identifier * 2,
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'Basic ticket stats were not properly limited by queue membership'
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)
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# Superuser
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self.client.login(username='superuser', password='superuser')
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response = self.client.get(reverse('helpdesk:report_index'))
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self.assertEqual(
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len(response.context['dash_tickets']),
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2,
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'The queues in dash_tickets were limited by queue membership for a superuser'
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)
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self.assertEqual(
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response.context['dash_tickets'][0]['open'] +
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response.context['dash_tickets'][1]['open'],
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6,
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'The tickets in dash_tickets were limited by queue membership for a superuser'
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)
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self.assertEqual(
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response.context['basic_ticket_stats']['open_ticket_stats'][0][1] +
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response.context['basic_ticket_stats']['open_ticket_stats'][1][1],
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6,
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'Basic ticket stats were limited by queue membership for a superuser'
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)
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def test_ticket_list_per_queue_user_restrictions(self):
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"""
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Ensure that while the superuser can list all tickets, user_1 can only
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list the 2 tickets in his queue and user_2 can list only the 4 tickets
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in his queue.
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"""
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# Regular users
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for identifier in self.IDENTIFIERS:
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self.client.login(username='User_%d' %
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identifier, password=str(identifier))
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response = self.client.get(reverse('helpdesk:list'))
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tickets = __Query__(HelpdeskUser(
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self.identifier_users[identifier]), base64query=response.context['urlsafe_query']).get()
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self.assertEqual(
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len(tickets),
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identifier * 2,
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'Ticket list was not properly limited by queue membership'
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)
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self.assertEqual(
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len(response.context['queue_choices']),
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1,
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'Queue choices were not properly limited by queue membership'
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)
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self.assertEqual(
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response.context['queue_choices'][0],
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Queue.objects.get(title="Queue %d" % identifier),
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'Queue choices were not properly limited by queue membership'
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)
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# Superuser
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self.client.login(username='superuser', password='superuser')
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response = self.client.get(reverse('helpdesk:list'))
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tickets = __Query__(HelpdeskUser(self.superuser),
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base64query=response.context['urlsafe_query']).get()
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self.assertEqual(
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len(tickets),
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6,
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'Ticket list was limited by queue membership for a superuser'
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)
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def test_ticket_reports_per_queue_user_restrictions(self):
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"""
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Ensure that while the superuser can generate reports on all queues and
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tickets, user_1 can only generate reports for queue 1 and user_2 can
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only do so for queue 2
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"""
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# Regular users
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for identifier in self.IDENTIFIERS:
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self.client.login(username='User_%d' %
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identifier, password=str(identifier))
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response = self.client.get(
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reverse('helpdesk:run_report', kwargs={'report': 'userqueue'})
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)
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# Only two columns of data should be present: ticket counts for
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# unassigned and this user only
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self.assertEqual(
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len(response.context['data']),
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2,
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'Queues in report were not properly limited by queue membership'
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)
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# Each user should see a total number of tickets equal to twice
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# their ID
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self.assertEqual(
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sum([sum(user_tickets[1:])
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for user_tickets in response.context['data']]),
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identifier * 2,
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'Tickets in report were not properly limited by queue membership'
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)
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# Each user should only be able to pick 1 queue
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self.assertEqual(
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len(response.context['headings']),
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2,
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'Queue choices were not properly limited by queue membership'
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)
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# The queue each user can pick should be the queue named after
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# their ID
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self.assertEqual(
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response.context['headings'][1],
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"Queue %d" % identifier,
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'Queue choices were not properly limited by queue membership'
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)
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# Superuser
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self.client.login(username='superuser', password='superuser')
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response = self.client.get(
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reverse('helpdesk:run_report', kwargs={'report': 'userqueue'})
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)
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# Superuser should see ticket counts for all two queues, which includes
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# three columns: unassigned and both user 1 and user 2
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self.assertEqual(
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len(response.context['data'][0]),
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3,
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'Queues in report were improperly limited by queue membership for a superuser'
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)
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# Superuser should see the total ticket count of three tickets
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self.assertEqual(
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sum([sum(user_tickets[1:])
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for user_tickets in response.context['data']]),
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6,
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'Tickets in report were improperly limited by queue membership for a superuser'
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)
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self.assertEqual(
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len(response.context['headings']),
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3,
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'Queue choices were improperly limited by queue membership for a superuser'
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)
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