mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-13 18:31:10 +01:00
126 lines
4.6 KiB
Python
126 lines
4.6 KiB
Python
from helpdesk.models import Queue, CustomField, Ticket
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from django.test import TestCase
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from django.core import mail
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from django.test.client import Client
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from django.core.urlresolvers import reverse
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try: # python 3
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from urllib.parse import urlparse
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except ImportError: # python 2
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from urlparse import urlparse
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class TicketBasicsTestCase(TestCase):
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fixtures = ['emailtemplate.json']
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def setUp(self):
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self.queue_public = Queue.objects.create(
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title='Queue 1',
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slug='q1',
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allow_public_submission=True,
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new_ticket_cc='new.public@example.com',
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updated_ticket_cc='update.public@example.com')
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self.queue_private = Queue.objects.create(
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title='Queue 2',
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slug='q2',
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allow_public_submission=False,
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new_ticket_cc='new.private@example.com',
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updated_ticket_cc='update.private@example.com')
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self.ticket_data = {
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'title': 'Test Ticket',
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'description': 'Some Test Ticket',
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}
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self.client = Client()
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def test_create_ticket_direct(self):
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email_count = len(mail.outbox)
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ticket_data = dict(queue=self.queue_public, **self.ticket_data)
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ticket = Ticket.objects.create(**ticket_data)
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self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
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self.assertEqual(email_count, len(mail.outbox))
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def test_create_ticket_public(self):
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email_count = len(mail.outbox)
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response = self.client.get(reverse('helpdesk_home'))
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self.assertEqual(response.status_code, 200)
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post_data = {
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'title': 'Test ticket title',
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'queue': self.queue_public.id,
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'submitter_email': 'ticket1.submitter@example.com',
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'body': 'Test ticket body',
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'priority': 3,
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}
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response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
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last_redirect = response.redirect_chain[-1]
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last_redirect_url = last_redirect[0]
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# last_redirect_status = last_redirect[1]
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# Ensure we landed on the "View" page.
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# Django 1.9 compatible way of testing this
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# https://docs.djangoproject.com/en/1.9/releases/1.9/#http-redirects-no-longer-forced-to-absolute-uris
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urlparts = urlparse(last_redirect_url)
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self.assertEqual(urlparts.path, reverse('helpdesk_public_view'))
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# Ensure submitter, new-queue + update-queue were all emailed.
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self.assertEqual(email_count+3, len(mail.outbox))
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def test_create_ticket_private(self):
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email_count = len(mail.outbox)
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post_data = {
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'title': 'Private ticket test',
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'queue': self.queue_private.id,
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'submitter_email': 'ticket2.submitter@example.com',
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'body': 'Test ticket body',
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'priority': 3,
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}
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response = self.client.post(reverse('helpdesk_home'), post_data)
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self.assertEqual(response.status_code, 200)
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self.assertEqual(email_count, len(mail.outbox))
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self.assertContains(response, 'Select a valid choice.')
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def test_create_ticket_customfields(self):
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email_count = len(mail.outbox)
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queue_custom = Queue.objects.create(
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title='Queue 3',
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slug='q3',
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allow_public_submission=True,
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updated_ticket_cc='update.custom@example.com')
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custom_field_1 = CustomField.objects.create(
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name='textfield',
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label='Text Field',
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data_type='varchar',
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max_length=100,
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ordering=10,
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required=False,
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staff_only=False)
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post_data = {
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'queue': queue_custom.id,
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'title': 'Ticket with custom text field',
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'submitter_email': 'ticket3.submitter@example.com',
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'body': 'Test ticket body',
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'priority': 3,
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'custom_textfield': 'This is my custom text.',
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}
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response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
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custom_field_1.delete()
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last_redirect = response.redirect_chain[-1]
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last_redirect_url = last_redirect[0]
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# last_redirect_status = last_redirect[1]
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# Ensure we landed on the "View" page.
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# Django 1.9 compatible way of testing this
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# https://docs.djangoproject.com/en/1.9/releases/1.9/#http-redirects-no-longer-forced-to-absolute-uris
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urlparts = urlparse(last_redirect_url)
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self.assertEqual(urlparts.path, reverse('helpdesk_public_view'))
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# Ensure only two e-mails were sent - submitter & updated.
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self.assertEqual(email_count+2, len(mail.outbox))
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