django-helpdesk/helpdesk/tests/test_public_actions.py
Martin Whitehouse 25542f929e
Initial isort configuration
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00

79 lines
3.0 KiB
Python

from django.test import TestCase
from django.test.client import Client
from django.urls import reverse
from helpdesk.models import Queue, Ticket
class PublicActionsTestCase(TestCase):
"""
Tests for public actions:
- View a ticket
- Add a followup
- Close resolved case
"""
def setUp(self):
"""
Create a queue & ticket we can use for later tests.
"""
self.queue = Queue.objects.create(title='Queue 1',
slug='q',
allow_public_submission=True,
new_ticket_cc='new.public@example.com',
updated_ticket_cc='update.public@example.com')
self.ticket = Ticket.objects.create(title='Test Ticket',
queue=self.queue,
submitter_email='test.submitter@example.com',
description='This is a test ticket.')
self.client = Client()
def test_public_view_ticket(self):
# Without key, we get 403
response = self.client.get('%s?ticket=%s&email=%s' % (
reverse('helpdesk:public_view'),
self.ticket.ticket_for_url,
'test.submitter@example.com'))
self.assertEqual(response.status_code, 403)
self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
# With a key it works
response = self.client.get('%s?ticket=%s&email=%s&key=%s' % (
reverse('helpdesk:public_view'),
self.ticket.ticket_for_url,
'test.submitter@example.com',
self.ticket.secret_key))
self.assertEqual(response.status_code, 200)
self.assertTemplateUsed(response, 'helpdesk/public_view_ticket.html')
def test_public_close(self):
old_status = self.ticket.status
old_resolution = self.ticket.resolution
resolution_text = 'Resolved by test script'
ticket = Ticket.objects.get(id=self.ticket.id)
ticket.status = Ticket.RESOLVED_STATUS
ticket.resolution = resolution_text
ticket.save()
current_followups = ticket.followup_set.all().count()
response = self.client.get('%s?ticket=%s&email=%s&close&key=%s' % (
reverse('helpdesk:public_view'),
ticket.ticket_for_url,
'test.submitter@example.com',
ticket.secret_key))
ticket = Ticket.objects.get(id=self.ticket.id)
self.assertEqual(response.status_code, 302)
self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
self.assertEqual(ticket.resolution, resolution_text)
self.assertEqual(current_followups + 1,
ticket.followup_set.all().count())
ticket.resolution = old_resolution
ticket.status = old_status
ticket.save()