django-helpdesk/helpdesk/urls.py
Andreas Kotowicz cb34b1933a make django-helpdesk more customizable + bug fixes:
- look at settings.py for all new options regarding customization.
- settings can be accessed inside the templates via the new
  templatetag 'load_helpdesk_settings'

- allow editing of personal followups, but only if followup does not
  contain any ticketchanges - otherwise this information is lost after
  the editing.
- add 'delete' link to attachments
- link to list of closed tickets in queue overview
- add 'closed & resolved' section to dashboard
- hide 'pre-set reply' box if no pre-set replies are found.
- use 'SelectDateWidget' for custom DateField

- fix how we update followups so that attachments don't get deleted
- fix bug where resolution emails contained the solution 'None'
- fix stats crashing bug
- fix locale bug
2011-11-19 09:34:07 +01:00

196 lines
5.4 KiB
Python

"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
urls.py - Mapping of URL's to our various views. Note we always used NAMED
views for simplicity in linking later on.
"""
from django.conf import settings
from django.conf.urls.defaults import *
from django.contrib.auth.decorators import login_required
from django.contrib.syndication.views import feed as django_feed
from helpdesk import settings as helpdesk_settings
from helpdesk.views.feeds import feed_setup
urlpatterns = patterns('helpdesk.views.staff',
url(r'^dashboard/$',
'dashboard',
name='helpdesk_dashboard'),
url(r'^tickets/$',
'ticket_list',
name='helpdesk_list'),
url(r'^tickets/update/$',
'mass_update',
name='helpdesk_mass_update'),
url(r'^tickets/submit/$',
'create_ticket',
name='helpdesk_submit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/$',
'view_ticket',
name='helpdesk_view'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_edit/(?P<followup_id>[0-9]+)/$',
'followup_edit',
name='helpdesk_followup_edit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/edit/$',
'edit_ticket',
name='helpdesk_edit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/update/$',
'update_ticket',
name='helpdesk_update'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$',
'delete_ticket',
name='helpdesk_delete'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$',
'hold_ticket',
name='helpdesk_hold'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$',
'unhold_ticket',
name='helpdesk_unhold'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/$',
'ticket_cc',
name='helpdesk_ticket_cc'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/add/$',
'ticket_cc_add',
name='helpdesk_ticket_cc_add'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/delete/(?P<cc_id>[0-9]+)/$',
'ticket_cc_del',
name='helpdesk_ticket_cc_del'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/add/$',
'ticket_dependency_add',
name='helpdesk_ticket_dependency_add'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/delete/(?P<dependency_id>[0-9]+)/$',
'ticket_dependency_del',
name='helpdesk_ticket_dependency_del'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/attachment_delete/(?P<attachment_id>[0-9]+)/$',
'attachment_del',
name='helpdesk_attachment_del'),
url(r'^raw/(?P<type>\w+)/$',
'raw_details',
name='helpdesk_raw'),
url(r'^rss/$',
'rss_list',
name='helpdesk_rss_index'),
url(r'^reports/$',
'report_index',
name='helpdesk_report_index'),
url(r'^reports/(?P<report>\w+)/$',
'run_report',
name='helpdesk_run_report'),
url(r'^save_query/$',
'save_query',
name='helpdesk_savequery'),
url(r'^delete_query/(?P<id>[0-9]+)/$',
'delete_saved_query',
name='helpdesk_delete_query'),
url(r'^settings/$',
'user_settings',
name='helpdesk_user_settings'),
url(r'^ignore/$',
'email_ignore',
name='helpdesk_email_ignore'),
url(r'^ignore/add/$',
'email_ignore_add',
name='helpdesk_email_ignore_add'),
url(r'^ignore/delete/(?P<id>[0-9]+)/$',
'email_ignore_del',
name='helpdesk_email_ignore_del'),
)
urlpatterns += patterns('helpdesk.views.public',
url(r'^$',
'homepage',
name='helpdesk_home'),
url(r'^view/$',
'view_ticket',
name='helpdesk_public_view'),
)
urlpatterns += patterns('',
url(r'^rss/(?P<url>.*)/$',
login_required(django_feed),
{'feed_dict': feed_setup},
name='helpdesk_rss'),
url(r'^api/(?P<method>[a-z_-]+)/$',
'helpdesk.views.api.api',
name='helpdesk_api'),
url(r'^login/$',
'django.contrib.auth.views.login',
{'template_name': 'helpdesk/registration/login.html'},
name='login'),
url(r'^logout/$',
'django.contrib.auth.views.logout',
{'template_name': 'helpdesk/registration/login.html', 'next_page': '../'},
name='logout'),
)
if helpdesk_settings.HELPDESK_KB_ENABLED:
urlpatterns += patterns('helpdesk.views.kb',
url(r'^kb/$',
'index', name='helpdesk_kb_index'),
url(r'^kb/(?P<item>[0-9]+)/$',
'item', name='helpdesk_kb_item'),
url(r'^kb/(?P<item>[0-9]+)/vote/$',
'vote', name='helpdesk_kb_vote'),
url(r'^kb/(?P<slug>[A-Za-z0-9_-]+)/$',
'category', name='helpdesk_kb_category'),
)
urlpatterns += patterns('',
url(r'^api/$',
'django.views.generic.simple.direct_to_template',
{'template': 'helpdesk/help_api.html',},
name='helpdesk_api_help'),
url(r'^help/context/$',
'django.views.generic.simple.direct_to_template',
{'template': 'helpdesk/help_context.html',},
name='helpdesk_help_context'),
url(r'^system_settings/$',
'django.views.generic.simple.direct_to_template',
{
'template': 'helpdesk/system_settings.html',
'extra_context': {
'ADMIN_URL': getattr(settings, 'ADMIN_URL', '/admin/'),
},
},
name='helpdesk_system_settings'),
)