mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-14 10:51:21 +01:00
77 lines
2.4 KiB
Python
77 lines
2.4 KiB
Python
from django.contrib.auth import get_user_model
|
|
from django.contrib.sites.models import Site
|
|
from django.core import mail
|
|
from django.urls import reverse
|
|
from django.test import TestCase
|
|
from django.test.client import Client
|
|
from helpdesk.models import Queue, Ticket, FollowUp
|
|
from helpdesk import settings as helpdesk_settings
|
|
from django.contrib.auth.models import User
|
|
from django.contrib.auth.hashers import make_password
|
|
import uuid
|
|
import datetime
|
|
|
|
try: # python 3
|
|
from urllib.parse import urlparse
|
|
except ImportError: # python 2
|
|
from urlparse import urlparse
|
|
|
|
from helpdesk.templatetags.ticket_to_link import num_to_link
|
|
from helpdesk.views.staff import _is_my_ticket
|
|
|
|
|
|
class TimeSpentTestCase(TestCase):
|
|
|
|
def setUp(self):
|
|
self.queue_public = Queue.objects.create(
|
|
title='Queue 1',
|
|
slug='q1',
|
|
allow_public_submission=True,
|
|
dedicated_time=datetime.timedelta(minutes=60)
|
|
)
|
|
|
|
self.ticket_data = {
|
|
'title': 'Test Ticket',
|
|
'description': 'Some Test Ticket',
|
|
}
|
|
|
|
ticket_data = dict(queue=self.queue_public, **self.ticket_data)
|
|
self.ticket = Ticket.objects.create(**ticket_data)
|
|
|
|
self.client = Client()
|
|
|
|
user1_kwargs = {
|
|
'username': 'staff',
|
|
'email': 'staff@example.com',
|
|
'password': make_password('Test1234'),
|
|
'is_staff': True,
|
|
'is_superuser': False,
|
|
'is_active': True
|
|
}
|
|
self.user = User.objects.create(**user1_kwargs)
|
|
|
|
def test_add_followup(self):
|
|
"""Tests whether staff can delete tickets"""
|
|
|
|
message_id = uuid.uuid4().hex
|
|
followup = FollowUp.objects.create(
|
|
ticket=self.ticket,
|
|
date=datetime.datetime.now(),
|
|
title="Testing followup",
|
|
comment="Testing followup time spent",
|
|
public=True,
|
|
user=self.user,
|
|
new_status=1,
|
|
message_id=message_id,
|
|
time_spent=datetime.timedelta(minutes=30)
|
|
)
|
|
|
|
followup.save()
|
|
|
|
self.assertEqual(followup.time_spent.seconds, 1800)
|
|
self.assertEqual(self.ticket.time_spent.seconds, 1800)
|
|
self.assertEqual(self.queue_public.time_spent.seconds, 1800)
|
|
self.assertTrue(
|
|
self.queue_public.dedicated_time.seconds > self.queue_public.time_spent.seconds
|
|
)
|