mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-15 11:20:57 +01:00
133 lines
6.0 KiB
HTML
133 lines
6.0 KiB
HTML
|
|
|
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
|
|
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
|
|
|
<html xmlns="http://www.w3.org/1999/xhtml">
|
|
<head>
|
|
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
|
|
|
<title>Settings — django-helpdesk v0.1 documentation</title>
|
|
<link rel="stylesheet" href="_static/default.css" type="text/css" />
|
|
<link rel="stylesheet" href="_static/pygments.css" type="text/css" />
|
|
<script type="text/javascript">
|
|
var DOCUMENTATION_OPTIONS = {
|
|
URL_ROOT: '',
|
|
VERSION: '0.1',
|
|
COLLAPSE_INDEX: false,
|
|
FILE_SUFFIX: '.html',
|
|
HAS_SOURCE: true
|
|
};
|
|
</script>
|
|
<script type="text/javascript" src="_static/jquery.js"></script>
|
|
<script type="text/javascript" src="_static/underscore.js"></script>
|
|
<script type="text/javascript" src="_static/doctools.js"></script>
|
|
<link rel="top" title="django-helpdesk v0.1 documentation" href="index.html" />
|
|
<link rel="next" title="Spam Filtering" href="spam.html" />
|
|
<link rel="prev" title="Configuration" href="configuration.html" />
|
|
</head>
|
|
<body>
|
|
<div class="related">
|
|
<h3>Navigation</h3>
|
|
<ul>
|
|
<li class="right" style="margin-right: 10px">
|
|
<a href="genindex.html" title="General Index"
|
|
accesskey="I">index</a></li>
|
|
<li class="right" >
|
|
<a href="spam.html" title="Spam Filtering"
|
|
accesskey="N">next</a> |</li>
|
|
<li class="right" >
|
|
<a href="configuration.html" title="Configuration"
|
|
accesskey="P">previous</a> |</li>
|
|
<li><a href="index.html">django-helpdesk v0.1 documentation</a> »</li>
|
|
</ul>
|
|
</div>
|
|
|
|
<div class="document">
|
|
<div class="documentwrapper">
|
|
<div class="bodywrapper">
|
|
<div class="body">
|
|
|
|
<div class="section" id="settings">
|
|
<h1>Settings<a class="headerlink" href="#settings" title="Permalink to this headline">¶</a></h1>
|
|
<p>The following settings can be changed in your <tt class="docutils literal"><span class="pre">settings.py</span></tt> file to help change the way django-helpdesk operates.</p>
|
|
<div class="section" id="helpdesk-default-settings">
|
|
<h2>HELPDESK_DEFAULT_SETTINGS<a class="headerlink" href="#helpdesk-default-settings" title="Permalink to this headline">¶</a></h2>
|
|
<p>django-helpdesk has a built in <tt class="docutils literal"><span class="pre">UserSettings</span></tt> entity with per-use options that they will want to configure themselves. When you create a new user, a set of options is automatically created for them which they can then change themselves.</p>
|
|
<p>If you want to override the default settings for your users, create <tt class="docutils literal"><span class="pre">HELPDESK_DEFAULT_SETTINGS</span></tt> as a dictionary in <tt class="docutils literal"><span class="pre">settings.py</span></tt>. The default is below:</p>
|
|
<div class="highlight-python"><div class="highlight"><pre><span class="n">HELPDESK_DEFAULT_SETTINGS</span> <span class="o">=</span> <span class="p">{</span>
|
|
<span class="s">'use_email_as_submitter'</span><span class="p">:</span> <span class="bp">True</span><span class="p">,</span>
|
|
<span class="s">'email_on_ticket_assign'</span><span class="p">:</span> <span class="bp">True</span><span class="p">,</span>
|
|
<span class="s">'email_on_ticket_change'</span><span class="p">:</span> <span class="bp">True</span><span class="p">,</span>
|
|
<span class="s">'login_view_ticketlist'</span><span class="p">:</span> <span class="bp">True</span><span class="p">,</span>
|
|
<span class="s">'email_on_ticket_apichange'</span><span class="p">:</span> <span class="bp">True</span><span class="p">,</span>
|
|
<span class="s">'tickets_per_page'</span><span class="p">:</span> <span class="mi">25</span>
|
|
<span class="p">}</span>
|
|
</pre></div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="sphinxsidebar">
|
|
<div class="sphinxsidebarwrapper">
|
|
<h3><a href="index.html">Table Of Contents</a></h3>
|
|
<ul>
|
|
<li><a class="reference internal" href="#">Settings</a><ul>
|
|
<li><a class="reference internal" href="#helpdesk-default-settings">HELPDESK_DEFAULT_SETTINGS</a></li>
|
|
</ul>
|
|
</li>
|
|
</ul>
|
|
|
|
<h4>Previous topic</h4>
|
|
<p class="topless"><a href="configuration.html"
|
|
title="previous chapter">Configuration</a></p>
|
|
<h4>Next topic</h4>
|
|
<p class="topless"><a href="spam.html"
|
|
title="next chapter">Spam Filtering</a></p>
|
|
<h3>This Page</h3>
|
|
<ul class="this-page-menu">
|
|
<li><a href="_sources/settings.txt"
|
|
rel="nofollow">Show Source</a></li>
|
|
</ul>
|
|
<div id="searchbox" style="display: none">
|
|
<h3>Quick search</h3>
|
|
<form class="search" action="search.html" method="get">
|
|
<input type="text" name="q" size="18" />
|
|
<input type="submit" value="Go" />
|
|
<input type="hidden" name="check_keywords" value="yes" />
|
|
<input type="hidden" name="area" value="default" />
|
|
</form>
|
|
<p class="searchtip" style="font-size: 90%">
|
|
Enter search terms or a module, class or function name.
|
|
</p>
|
|
</div>
|
|
<script type="text/javascript">$('#searchbox').show(0);</script>
|
|
</div>
|
|
</div>
|
|
<div class="clearer"></div>
|
|
</div>
|
|
<div class="related">
|
|
<h3>Navigation</h3>
|
|
<ul>
|
|
<li class="right" style="margin-right: 10px">
|
|
<a href="genindex.html" title="General Index"
|
|
>index</a></li>
|
|
<li class="right" >
|
|
<a href="spam.html" title="Spam Filtering"
|
|
>next</a> |</li>
|
|
<li class="right" >
|
|
<a href="configuration.html" title="Configuration"
|
|
>previous</a> |</li>
|
|
<li><a href="index.html">django-helpdesk v0.1 documentation</a> »</li>
|
|
</ul>
|
|
</div>
|
|
<div class="footer">
|
|
© Copyright 2011, Ross Poulton + Contributors.
|
|
Created using <a href="http://sphinx.pocoo.org/">Sphinx</a> 1.0.7.
|
|
</div>
|
|
</body>
|
|
</html> |